Toomics - Customer Service (2024)

FAQ

  • I want to get a refund.

    A refund can be requested within 14 days of your recurring purchase if:

    1. You have not read VIP content whatsoever.
    2. You have only read VIP content for under 1 day (calculated as 24 hours from the start of usage not purchase).

    However, refunds are not available if:

    1. You have read the same series to the end within 1 day (calculated as 24 hours from the start of usage)​.
    2. You have read VIP content for longer than 1 day (calculated as 24 hours from the start of usage)​ with the VIP membership you purchased.

  • My payment was declined. What's going on?

    There are various reasons as to why a transaction was declined.

    We currently have 3 payment methods available by different merchants.

    Please try any of them to see if the payment goes through.
    If that doesn't work, we recommend contacting your card issuing bank/company before making a purchase again.

    For other queries, please contact our 1:1 Customer Service team.

    We will gladly assist you.

  • I do not have a credit card. How can I purchase a VIP Membership?

    Please note that our VIP Memberships can only accept credit cards.
    However, if you do not have a credit card, other payment methods that we have available can be found on the VIP Payments page.
    Please click on any VIP Membership and then click on "Click here for another payment method"
    and that will take you to a page where we have other payment methods.

    If the payment methods on our site are not suitable, we recommend that you try to purchase a VIP Membership
    through our Toomics app that is available on the Google Play Store and
    the Apple App Store as they offer a wider variety of payment methods than us currently.

  • Does my VIP work for other languages too?

    Our Toomics services for Korean, Chinese, Taiwanese, English and other languages are all different.

    The content we publish is the same, however, the services we provide are different.
    Therefore, a VIP membership bought on one language site, will not work on
    other language sites.

    For example, if you wish to read Toomics' English comics, you must make the purchase on the English site.
    If you wish to read Toomics' Chinese or Taiwanese comic, you must make the purchase on the
    Chinese or Taiwanese sites.

  • What is a VIP Membership?

    For unlimited access to all of our webtoons, you can sign up for our VIP Membership.

    On the upper right part of the screen (PC), upper left (mobile) there is a red button [VIP Membership].
    By clicking that you will be able to view the details and plan options regarding our VIP Membership.

    Our VIP Membership is as low as $8.99/month and will automatically renew until you choose to cancel your membership.
    By subscribing to Toomics' VIP Membership you agree to our Terms of Use and Privacy Policy.

    Please be aware that if your card does not have the sufficient amount to pay for the subscription or your card usage has been restricted
    from your card issuing bank, your VIP Membership will automatically be canceled.

    If you wish to subscribe to our VIP Membership after it was canceled, you will have to purchase it again.

Toomics - Customer Service (2024)

FAQs

How do I turn off family safe mode in Toomics? ›

You need to confirm that you are over the age of 18 to turn off family safe mode.

Does Toomic cost money? ›

Our VIP Membership is as low as $8.99/month and will automatically renew until you choose to cancel your membership. By subscribing to Toomics' VIP Membership you agree to our Terms of Use and Privacy Policy.

How do I cancel my Toomics VIP membership? ›

Cancelling your subscription
  1. If you access [Account Settings], you will find a [Cancel VIP Membership] buttonwhere you can cancel your membership.
  2. Once it is canceled, you will still be able to use the VIP Membership for the period of time that you purchased it for.

How do I remove family Link restrictions? ›

On your Android device, open the Family Link app and tap on the child's account in question. 2. Tap "Manage settings," then tap "Controls on Google Play." This menu will let you edit your parental controls, even if your child is younger than 13.

How do I disable safe mod? ›

Turn off safe mode on Android using the notification panel

Pull down the notification panel. If your Android device supports this feature, you will see a persistent notification showing that safe mode is enabled on your device. Tap the notification and choose the Turn off option.

How do I get a refund from Toomics? ›

  1. You may request a refund within 14 days of your purchase of the Recurring Payment if.
  2. You have not read VIP content whatsoever.
  3. You have only read VIP content for under 1 day (calculated as 24 hours from the start of usage not purchase)
  4. Refunds are not available if.

What sites are similar to Toomics? ›

Some of these webtoon apps and reader sites let you access series for free, so there's no excuse.
  • Tapas (Android, iOS, Browser) ...
  • Webtoons (Android, iOS, Browser) ...
  • Tappytoon (Android, iOS, Browser) ...
  • Lezhin Comics (Android, iOS, Browser) ...
  • Toomics (Browser) ...
  • Netcomics (Android, iOS, Browser)
Oct 28, 2020

Is Tappytoon for free? ›

Explore with free chapters and no sign up until you're ready. Creating an account will grant you access to exclusive deals and more stories available only on Tappytoon. Support artists, authors, and creators by purchasing and earning easy points.

How to cancel subscription? ›

Manage your subscriptions on Google Play
  1. On your Android device, go to your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.

How do I cancel all my debit card Subscriptions? ›

Follow the steps below to cancel automatic payments on your debit card:
  1. Step 1: Call Your Debit Card Company. The first step is calling your debit card company. ...
  2. Step 2: Request to Cancel Your Recurring Billing. ...
  3. Step 3: Contact Your Bank. ...
  4. Step 4: Follow Up in Writing.
Mar 6, 2022

How do I cancel my Toomics subscription on my iPhone? ›

Tap View Apple ID when the pop-up window appears. Enter your Apple ID password or fingerprint ID when prompted. Tap Subscriptions. Tap the Subscription you want to cancel.

What is the parent access code? ›

Parents can have access to all of their child's courses, calendars, groups, etc. without having their child's user name and password. This allows the parents to view, but not participate in class discussions, submit assignments, and more.

Can I delete Family Link when child turns 13? ›

To delete your child's account, your child must be under the age of 13 (or the applicable age in your country). To stop supervision on specific devices, remove your child's account from their device first.

How do I uninstall parental controls? ›

on the Android home screen (or go to Home > Menu) and tap Settings > Security > Device administrators. Deselect Parental Control, enter your ESET HOME credentials and tap Deactivate. 2. Go back to the Settings and tap Manage apps > Parental Control and tap Uninstall.

Why the safe mode is not removing? ›

A phone stuck in safe mode could be due to incompatible apps installed on your device. You can check which apps are causing this by going to Settings > General > Device Management > All Apps and finding any apps with an exclamation mark next to them. To remove these apps, tap Uninstall Updates and then tap Uninstall.

Can safe mode get a virus? ›

Safe Mode. The best way to scan a computer for viruses is to boot the computer in safe mode. Safe mode only loads the drivers needed to operate windows, so any potential viruses will not load in this mode.

Can safe mode remove password? ›

Use Safe mode to access Command Prompt to reset your Windows 10 password. First, you can change your password by using Safe Mode to access the Windows 10 Command Prompt. However, in order for this to work, you do need to know another login that has permissions to reset user passwords.

How do I get a refund from customer service? ›

Contact the business.
  1. Be clear with your complaint. State why you are unhappy. ...
  2. Also state you want a refund. The company might try to give you something else, such as store credit, if you aren't clear.
  3. Realize that the first person you speak to might not be able to help you.

Can a bank refund a payment? ›

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.

How do I refund an online payment? ›

Refund orders
  1. Sign in to the payments profile.
  2. Click Customer orders.
  3. Click the line of any order that you want to refund.
  4. In the panel that opens, click Refund or scroll down and click View full page to see the customer's order history and more details.
  5. On the next screen, click Refund again.

Are there any inappropriate webtoons? ›

Webtoon is not for young children. It's an app where artist can upload their own comics. But some of these comics contain more mature themes like violence and suicide. Usually if a comic is for a mature audience, it gets marked as mature.

What manhwa websites are safe? ›

For starters, you can check out Shonen Jump or Crunchyroll (which I've already listed above). For manhwa, websites like those that I've listed above such as Webtoons, Tapas, and Tappytoon are legal.

Where can I legally read webtoons for free? ›

The 6 Best Sites to Read Webtoons Online
  • Webtoon.
  • Tapas.
  • Netcomics.
  • WebComics.
  • Lezhin.
  • Toomics.
Jan 16, 2023

What is the best app to read Webtoons for free? ›

If you are looking to get into manhwa, these apps are going to be the perfect gateway.
  1. Webtoon. 3 Images. Close. Webtoon is one of the biggest platforms for fans of the genre. ...
  2. Lezhin Comics. 3 Images. Close. ...
  3. Tapas. 3 Images. Close. ...
  4. Tappytoon. 3 Images. Close. ...
  5. INKR Comics. 3 Images. Close. ...
  6. Manta Comics. 3 Images. Close.
Sep 24, 2022

Are there free Webtoons? ›

It's important that we continue to support creators and enable them to do their best work and the work you love. As always, WEBTOON remains a free platform where everyone can access new episodes of their favorite series after the Fast Pass period.

Is it hard to cancel subscription? ›

1. You can text or call us at 833-745-3377 from 10 am ET to 6 pm ET, excluding federal holidays. 2. Chat us by clicking "Support" in the bottom right corner to cancel your subscription.

What do you do if a company won't cancel your subscription? ›

Watch your bank or credit card statements.

If a company won't stop charging your account after you've tried to cancel a subscription, file a dispute (also called a “chargeback”) with your credit or debit card. Online: Log onto your credit or debit card online account and go through the dispute process.

What subscriptions are hard to cancel? ›

5 Common Subscriptions That Are Nearly Impossible to Cancel
  • Women's Clothing and Shoe Subscriptions. ...
  • Cable and Internet Subscriptions. ...
  • Book and Audiobook Subscriptions. ...
  • Online Gaming Subscriptions. ...
  • Gym Memberships.
Jul 11, 2016

Can I block a subscription from charging my credit card? ›

You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first. They have to stop the payments if you ask them to. If you ask to stop a payment, the card issuer should investigate each case on its own merit.

Will Cancelling a debit card stop subscriptions? ›

If a recurring payment has already received authorization it will be processed and paid. However, if a recurring payment has not received authorization and is activated while your debit card is turned off, the recurring payment will be declined.

Does locking your debit card stop subscriptions? ›

Locking your debit card will prevent new purchases, but recurring transactions and scheduled bill payments will still go through.

Why can't I cancel a subscription on my iPhone? ›

You can only cancel subscriptions on iPhones if the subscription was purchased through Apple's App Store and is linked to your Apple ID account. That means you can cancel online newspaper memberships, Apple's own services (like Apple Music) and other streaming or media subscriptions, such as the Washington Post or HBO.

How do I remove a credit card from my iPhone subscription? ›

Learn how to remove a payment method. If you can't remove it, you might need to cancel subscriptions, turn off purchase sharing, or pay an unpaid balance.
...
Remove a payment method on your iPhone or iPad
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Tap Edit, tap the red Delete button, then tap Remove.
Dec 22, 2022

Is there an app to cancel subscriptions? ›

Truebill is an app that monitors your credit card or bank statement, and it allows you to view and manage your subscriptions from a single dashboard. You can choose to cancel subscriptions on your own, or Truebill can do it for you if you're signed up for its paid service.

How do I turn off parental controls on family link app? ›

Stop supervision
  1. On your parent device, open the Family Link app. .
  2. Select your child.
  3. Tap Controls. Account Settings. Account Info.
  4. Tap Stop supervision.
  5. Follow the on-screen instructions.

Why is Safe mode not turning off? ›

Reset Your Device to the Factory Settings. Sometimes, it is the core files of your phone that cause the phone to be stuck in safe mode. If you believe this is the case with your phone, an easy way to fix this is to reset your phone to the factory settings.

How do I turn off Safe mode on Iphone? ›

To exit Safe Mode, press and hold the power button. Select "Restart." If you aren't prompted to restart, continue to hold the power button until your device restarts.

How do I remove parental permission? ›

Select the app you want to change your child's permissions for.
...
Permissions.
  1. Open the Family Link app .
  2. Select your child.
  3. Tap Controls. Devices.
  4. Select your child's device. App permissions.
  5. Select a permission.
  6. Below your child's device, switch the permission on or off.

What happens when your child turns 13 on Family Link? ›

On the day they turn 13, children can choose whether they want to manage their own Google Account or continue to have their parent manage it for them. As a parent, you can also choose to remove supervision at any time when the child is over the age of 13.

Can my child delete Family Link? ›

Google's Family Link app does protect itself from tampering by kids. In order to uninstall Family Link on the child device, you must enter the parent's group password and remove the child's account from the group. Only then is the child's device free of any restrictions preventing the easy removal of the app.

Is safe mode harmful? ›

There are no real "drawbacks" or "long-term effects" in using it. I believe that safe mode doesn't use the full set of device drivers on your system, so some hardware might not work. It also disables autostart functionality, so some programs won't automatically start like normal.

How do I force my phone out of safe mode? ›

To get out of Safe Mode:
  1. 1 Press the Power button and select Restart.
  2. 2 Alternatively, press and hold the Volume Down and Side key at the same time for 7 seconds. ...
  3. 1 Use the Volume Up or Volume Down button to highlight the option Reboot system now.
  4. 2 Press the Power button to confirm the selection.

Does safe mode fix anything? ›

Safe mode is designed to help you find problems with your apps and widgets, but it disables parts of your phone.

How do I turn on safe mode on my iPhone? ›

Step 1: Turn your iPhone off. Step 2: Once the device is completely turn off, turn it on by holding down the power button. Step 3: Once your iOS device lights up, hold down the Volume down button until you see the Apple logo. Step 4: When the iOS device has booted, it will be in safe mode.

What is disable safe mode? ›

Safe Mode is a feature on the Android Operating System used to solve problems with configuration or app incompatibilities. Restarting the device in this mode will load only the System's core applications. Depending on your device model and operating system, you can disable Safe Mode by encrypting your Android device.

Why did safe mode randomly turn on? ›

Stuck buttons

The most likely culprit for a phone or tablet that always boots into Safe Mode is a stuck or malfunctioning button. Remove any case or gel skin from your device. If the case is depressing the Menu key, it can cause it to load into Safe Mode.

What is family safe mode? ›

Family Safety Mode links a parent's TikTok account to their teen's and once enabled, they will be able to control Digital Wellbeing features, including: Screen Time Management: Control how long their teen can spend on TikTok each day.

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