Organize and find email - Google Workspace Learning Center (2024)

Get started with Gmail for Google Workspace

Organize and find email - Google Workspace Learning Center (1)

Organize and find email - Google Workspace Learning Center (2)On this page


Organize and find email - Google Workspace Learning Center (3)

Want advanced Google Workspace features for your business?

Try Google Workspace today!

Switch to labels from folders

Organize and find email - Google Workspace Learning Center (4)

In other email programs, you might have stored email in folders. In Gmail, you use labels to categorize your email. Labels are like folders, but with a twist—you can apply several labels to an email, then later find the email by clicking any of its labels from the left panel. You can also search by label.

Uselabels to...

  • Track the status of people's tasks. For example,create the labels Laura: In Progress and Laura: Done to indicate email thatLaura is working on or has completed.
  • Organize email by nesting labels like subfolders. For example, create the label Tasks. Under Tasks, create nested labels by person.
  • Identify email that needsfollow-up.
  • Identify email that can be read later.

Organize and find email - Google Workspace Learning Center (5)

Create a label

  1. On your computer, go to Gmail.
  2. On the left, scroll down, then click More.
  3. Click Create new label.
  4. Name your label.
  5. Click Create.

Label messages in your inbox

  1. On your computer, go toGmail.
  2. Select the messages.
  3. At the top, click Labels.
  4. Select a label, or create a new one.

Organize and find email - Google Workspace Learning Center (6)

Create rules to filter your email

Organize and find email - Google Workspace Learning Center (7)

You can manage yourincoming mail using Gmail’s filtersfor example, to send email to a label, or automatically archive, delete, or star incoming mail.

  1. Open Gmail.
  2. In the search box at the top, click Show search options Organize and find email - Google Workspace Learning Center (8).
  3. Enter your search criteria. If you want to check that your search worked correctly, see what emails show up by clicking Search.
  4. At the bottom of the search window, click Create filter.
  5. Choose what you’d like the filter to do.
  6. Click Create filter.

Note:When you create a filter to forward messages, only new messages will be affected.​Additionally, whensomeone replies to a message you've filtered, the reply will only be filteredif itmeets the samesearchcriteria.

Tip: Try theseGmail filters for work or school.

Organize and find email - Google Workspace Learning Center (9)

Learn more at the Gmail Help Center

Star important email

Organize and find email - Google Workspace Learning Center (10)

When you star email in Gmail, you mark them as important. This helps you remember to look at them later.

Star an email

  1. On your computer, open Gmail.
  2. From your inbox, go to the left of the message, then click Star Organize and find email - Google Workspace Learning Center (11). If the message is open, click More Organize and find email - Google Workspace Learning Center (12) Add Star.
  3. If you have multiple stars, keep clicking the star icon until you see the one you want to use.

See your starred messages

  1. On your computer, open Gmail.
  2. On the left side of the page, clickStarred. You may need to clickMorefirst.

You can also use shortcuts to find starred messages by searching is:starred or has: with the star's name, like has:yellow-star.

Organize and find email - Google Workspace Learning Center (13)

Learn more at the Gmail Help Center

Search for messages

Organize and find email - Google Workspace Learning Center (14)

Search your email, chats, or spaces

  1. Open Gmail.
  2. At the top, in the search box, enter your search criteria.
  3. PressEnter.
  4. (Chat in Gmail enabled only) Choose where to search by clickingMail, Conversations, or Spaces:
    • Mail searches your email.
    • Conversationssearchesexisting messages in chats and spaces.
    • Spaces searchesthe names of spaces that you have joined and spaces that youcan join.

Organize and find email - Google Workspace Learning Center (15)

Narrow your email search

At the top of your inbox, search for one or more keywords that appear anywhere in the email—in the subject, body, or sender name.

If you’re looking for something specific, click Show search options Organize and find email - Google Workspace Learning Center (16) to use advanced search.

Example: Search for:

  • Senders—Example: From:(sam@your-company.com)
  • Date ranges—Example: after:2019/3/29 before:2019/4/5
  • Keywords—Example: Company confidential
  • Message attributes, such as attachments—Example: has:attachment

Learn more at the Gmail Help Center

Archive email instead of deleting

Organize and find email - Google Workspace Learning Center (17)

Archived email messagesmove out of your inbox but stay underAll Mail, so that you can find them later.

Archive an email

  1. On your computer, open Gmail.
  2. Open the message you want to archive.
  3. At the top, click Archive Organize and find email - Google Workspace Learning Center (18).

Tips:

Find archived messages

Important: When you search in Gmail, your results include archived messages. Learn more about search in Gmail.

  1. On your computer, open Gmail.
  2. On the left, click More.
  3. Click All Mail.

Learn more at the Gmail Help Center

Delete email permanently

Organize and find email - Google Workspace Learning Center (21)

When you delete a message, it stays in your trash for 30 days. After 30 days, the message is permanently deleted from your account and can't be recovered.

  1. On your computer, go to Gmail.
  2. On the left of each message you want to delete, check the box.
  3. At the top, click Delete Organize and find email - Google Workspace Learning Center (22).

Learn more at the Gmail Help Center


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companieswith which they are associated.

Was this helpful?

How can we improve it?

Organize and find email - Google Workspace Learning Center (2024)
Top Articles
Latest Posts
Article information

Author: Merrill Bechtelar CPA

Last Updated:

Views: 5513

Rating: 5 / 5 (70 voted)

Reviews: 85% of readers found this page helpful

Author information

Name: Merrill Bechtelar CPA

Birthday: 1996-05-19

Address: Apt. 114 873 White Lodge, Libbyfurt, CA 93006

Phone: +5983010455207

Job: Legacy Representative

Hobby: Blacksmithing, Urban exploration, Sudoku, Slacklining, Creative writing, Community, Letterboxing

Introduction: My name is Merrill Bechtelar CPA, I am a clean, agreeable, glorious, magnificent, witty, enchanting, comfortable person who loves writing and wants to share my knowledge and understanding with you.