Netflix says 'This card is not supported in this territory.' (2024)

FAQs

Why is Netflix not accepting my card? ›

The payment method has expired or is no longer valid. Your financial institution did not approve the monthly charge. The payment information given to Netflix doesn't match what your bank has on file. US only: The credit card zip code on your Netflix account does not match the one listed with your bank.

If you see this message, it means that your bank is blocking authorization of the card. This can be for many reasons. To resolve this issue, please either: Contact your bank to allow the authorization, or.

If you're having trouble updating your payment information, you may want to reach out to your card issuer to ensure the card information is up to date, or try an alternate payment method.

The country on your account can't be changed unless you move to a new one. If you have moved recently, see Traveling or moving with Netflix for details. Using a VPN to access Netflix will hide your region and only allow you to see TV shows and movies available to all regions globally.

Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.