Your card does not support this type of purchase | Skeddly Help Center (2024)

As a seasoned expert in financial transactions and online payment systems, I've delved deep into various platforms and encountered numerous challenges users face during account upgrades and credit card updates. In this realm, I've gained a profound understanding of the intricacies involved in payment gateways, including the widely used Stripe.

Now, let's dissect the content of the provided article and shed light on the concepts involved:

1. Skeddly Account Upgrade:

   • Upgrading from a trial account to a paid account is a standard practice across many online services. This transition often involves additional features, extended service access, or other premium offerings.

2. Error Message - "Your card does not support this type of purchase":

   • This error message is indicative of an issue with the authorization of the credit card provided during the account upgrade or payment process.
   • The error explicitly suggests that the bank associated with the credit card is blocking the authorization for the transaction.

3. Reasons for Card Authorization Block:

   • The article mentions that there could be various reasons for the bank to block authorization. Common reasons include security measures, suspicious activity detection, insufficient funds, or limitations imposed by the bank on certain types of transactions.

4. Resolution Steps:

   • The article provides two potential solutions to resolve the issue:
     • Contact Your Bank:
       • Users are advised to get in touch with their bank to allow the authorization for the Skeddly transaction. This may involve confirming the legitimacy of the transaction or lifting any restrictions imposed by the bank.
     • Use a Different Credit Card:
       • An alternative solution is to use a different credit card for the transaction, which could bypass the authorization block.

5. Payment Gateway - Stripe:

   • Skeddly employs Stripe as its payment gateway. A payment gateway is a service that processes online payments securely. Stripe is widely recognized for its reliability and security in handling online transactions.

6. Additional Information and Stripe Guidance:

   • The article includes a link to additional guidance provided by Stripe specifically related to the error message. This demonstrates transparency and a collaborative approach to problem-solving between Skeddly and its payment processing partner, Stripe.

By elucidating these concepts, it becomes apparent that the error message is not solely within the control of Skeddly but involves the broader financial infrastructure, including the user's bank and the payment gateway, Stripe. Users encountering this issue can thus navigate through potential solutions with a more informed perspective.