What happens if I lose my phone with Microsoft Authenticator? (2024)

What happens if I lose my phone with Microsoft Authenticator?

If you lose your phone with the authenticator, getting access to your accounts should not be a problem. Simply log into your non-Microsoft accounts and enter one of the codes you saved from the authenticator when prompted. Your personal and business security is crucial when operating online accounts.

What happens to Microsoft Authenticator if you lose your phone?

If solely unregistering your old device from the Account Security or MyApps portal doesn't work, you have to delete the app from your old device. However, because you lost your old device, I'd recommend working with our support team through an Azure Support Request or the Microsoft 365 Online support process.

What happens to 2 step verification if I lost my phone?

If you didn't save your backup codes, and you've lost the phone that you use for 2FA – try calling your phone network to transfer your old number over to a new phone. You'll need a new SIM card for that, and it could take a day or two for it to activate.

How do I restore data from Microsoft Authenticator?

How do I transfer my authenticator to a new phone without my old phone?

For most websites and apps, go to your account's security settings, then find "get a QR code", and scan it on your new phone to add the account. Some accounts such as internal line of business tools may require your administrator to reset or enable your multi-factor authentication access.

How do I log into authenticator on new phone without old phone?

How can I get verification code without phone?

Use 2-Step Verification without your phone - YouTube

Can I have Microsoft Authenticator on two devices?

Despite what ShishiXu says, it is absolutely possible to have an authenticator on each of your devices. To do this, set it up on one device and when the QR code is displayed, scan it on the second device as well. Verify that both apps generate the same code.

Can I use Microsoft authenticator without a phone?

We cannot, as a company, require our Employees to use a personal cellphone to get text codes or install work apps to authenticate our work accounts. We supply these users with a Business Voice license so they can make business calls and accept business calls.

How do I get my QR codes back for Microsoft authenticator?

Go to the security verification settings screen. For information on how to get to this screen, see Changing your security settings. Check the box next to Authenticator app then select Configure. This brings up a screen with a QR code on it.

How do I transfer my Microsoft authentication to a new phone?