Does MoonPay need ID verification?
To give you access to our services, we need to know your legal first name and legal last name. You can send us the following type of government-issued identification documents photographed: International passport (currently not supported for US customers) National ID card (both sides)
As we are a fully regulated business, we need to collect this information from you in order to comply with international financial regulations, including anti-money laundering (AML) and Know Your Customer (KYC) practices.
You'll be prompted to upload an image of your identity document, take a selfie, and finally, provide proof of address. Once this is complete, both Basic and Advanced verification will show as Completed in your Payment settings.
Most verifications will be processed automatically, but if you've submitted a document or image that doesn't meet our requirements, we might have to review it manually and this could cause additional delays. Most verifications are processed between a few minutes and a few days.
It's possible to buy bitcoins with no ID on LocalBitcoins either by buying bitcoins with cash deposit or meeting in person and trading cash. Still, in 2019, Localbitcoins implemented new KYC (Know Your Customer) rules. LocalBitcoins is available anywhere where there is a willing seller.
Quick ID Verification
In many crypto applications, customers need to wait up to 24 hours to verify their identities. With Berbix and Alloy, MoonPay gets their customers registered and trading within 15 minutes.
Visit buy.moonpay.com, place an order, and you will be prompted to enter your information and upload documents. We will then verify your identity and approve your transaction, provided you have met the following requirements. Proof of ID.
You can purchase $20-$50,000 of cryptocurrency.
For payouts to bank accounts in the United States, you can expect to receive your funds within 3-4 working days, once we have received your cryptocurrency.
On Paxful, you can use an alias email address to log in and buy Bitcoin with no verification. When your orders are under $1000 USD, you need not worry about revealing your identity. Paxful is one of the most reliable sites to purchase bitcoins with a credit card and no verification.
Does MoonPay work in Nigeria?
We have many customers from Nigeria who are able to make purchases. Please DM us the email address registered on MoonPay and a description of your issue. Our customer support team will get back to you as soon as they can.
MoonPay on Twitter: "MoonPay is now available for US residents of Nebraska. Total support in 46 states and counting! 🇺🇸 https://t.co/YcIiFrjcmq" / Twitter.
Most orders fail because we couldn't accept your payment, or we couldn't verify your account or payment method. If your order has failed and you have received a message saying “Your transaction has been declined by your bank”, please contact your bank for assistance, as they have rejected your payment.
It's common for some transactions to take a few hours (especially if it's your first purchase), as sometimes we have to conduct additional checks to ensure the security of our customers.
Why is My Card Being Declined on MoonPay? The issue may occur if the issuing bank does not support cryptocurrency transactions. Contact the bank once and confirm with them if they allow transactions on MoonPay. Apart from this, check if MoonPay is operational in the geographic area you are operating your account from.
What are the Maximum Transaction Limits for using the MoonPay service on GokuMarket? Once your identity has been verified as part of your first purchase transaction, then the daily purchase limit is 5,000 EUR and the monthly limit is 20,000 EUR (or equivalent in your fiat currency of choice) using the service.
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What countries are supported to buy crypto?
- Afghanistan.
- Albania.
- Bahamas.
- Bangladesh.
- Barbados.
- Bolivia.
- Botswana.
- Cambodia.
Is MoonPay Safe? MoonPay is a safe crypto payment solution. According to its website, all data is encrypted in transit using AES-256 block-level storage encryption. The company also has a bug bounty program that rewards people for discovering weaknesses in MoonPay's security to help them make improvements.
Moonpay accepts most major credit cards, including VISA and MasterCard. Some virtual, prepaid, and debit cards are also accepted. Note, however, that some issuer banks have their own terms regarding where and when those cards can be used and may decline the charge on their side.
GBP transfers are processed within 1 working day, and Euro transfers are processed within 1 to 3 working days. If you've sent your transfer on a Friday evening, during the weekend, or a bank holiday, please note it may not be processed until the following working day.
Is MoonPay immediate?
Card payments are processed immediately and the crypto is released once all fraud and KYC checks have been completed. For first time transactions, this can take between a few minutes and a few hours, depending on additional verification that may be required.
There is no way to bypass Coinbase ID Verification. It may be possible that your account is locked for 24 hours to complete Coinbase ID verification. So, unfortunately, there is no way to bypass the Coinbase ID verification restriction so wait for 24 hours and try again.
Upload your documents: we require you to submit a photo of your government-issued ID, in addition to a selfie of you holding this ID and a handwritten note with 'Coinmama' and today's date.
All exchanges allow to buy btc with credit card and many other payment methods. While, you will barely find any exchange to buy bitcoins without verification.
MoonPay Refund Policy
Refunds on MoonPay will only be issued if the transaction has some issue. That is if the money from your account has been deducted and it has not appeared on the wallet. However, once you complete a cryptocurrency transaction, it is not refundable under any circ*mstances.
One of the most recommended ways to buy and sell BTC with PayPal is through MoonPay.
Convenient paymentBuy Bitcoin instantly with a credit or debit card, bank transfer, Apple Pay, Google Pay, and more.
- Steps to Withdraw Money from MoonPay:
- Step 1: Visit https://sell.MoonPay.com/.
- Step 2: From the drop down menu, select the cryptocurrency that you want to sell.
- Step 3: Enter the value of the cryptocurrency you want to sell.
If we haven't already sent you your cryptocurrency, we may be able to cancel your transaction. In this situation, we will send you an email to confirm that your order has been cancelled and that your bank transfer will be refunded within a few working days.
Phantom's mobile wallet will now have full on-ramp capability via MoonPay. We're excited to share that Phantom has added MoonPay's fiat on-ramp integration to its brand new mobile wallet. Now Phantom's 2M+ users can buy crypto using fiat currency directly in the mobile app.
How do I use MoonPay on my trust wallet?
- Step 1: Install the Trust Wallet app and log in to your account. ...
- Step 2: Once you login in, you can choose the cryptocurrency you want to buy. ...
- Step 3: Enter the amount of the asset you want to buy.
- Note that MoonPay is not a wallet. ...
- Steps to Deposit Money in MoonPay:
- Step 1: Go to MoonPay.com. ...
- Step 3: You will be taken to a 'Buy BTC' screen by default. ...
- Step 4: Click on 'Continue'.
- Step 5: Enter the wallet address to where the purchased cryptocurrency must be deposited.
MoonPay currently has 36 Money Transmitter Licenses and is an accredited US FinCEN-registered Money Services Business.
What are the Maximum Transaction Limits for using the MoonPay service on GokuMarket? Once your identity has been verified as part of your first purchase transaction, then the daily purchase limit is 5,000 EUR and the monthly limit is 20,000 EUR (or equivalent in your fiat currency of choice) using the service.
For payouts to bank accounts in the United States, you can expect to receive your funds within 3-4 working days, once we have received your cryptocurrency.
Simplex users can sign up by simply taking a photo of their government-issued identity document (ID) and taking a selfie or a selfie video.
| Jurisdiction | License |
|---|---|
| Arizona | Money Transmitter License |
| Arkansas | Money Transmitter License |
| Connecticut | Money Transmission Services Act |
| Delaware | Check Seller, Money Transmitter License |
MoonPay on Twitter: "MoonPay is now available for US residents of Nebraska. Total support in 46 states and counting! 🇺🇸 https://t.co/YcIiFrjcmq" / Twitter.
MoonPay, the Swiss-based crypto payments infrastructure company used by more than 5 million people, has announced customers in 150 countries worldwide will be able to buy $NEAR directly through its platform.
- Steps to Withdraw Money from MoonPay:
- Step 1: Visit https://sell.MoonPay.com/.
- Step 2: From the drop down menu, select the cryptocurrency that you want to sell.
- Step 3: Enter the value of the cryptocurrency you want to sell.
How do I increase my daily limit on MoonPay?
If you wish to raise your limits beyond the posted amounts, you may submit a request at support@moonpay.com. 5.2 We may require you to submit additional information about yourself and provide additional records, if you wish to raise your limits ("Enhanced Due Diligence").
Phantom's mobile wallet will now have full on-ramp capability via MoonPay. We're excited to share that Phantom has added MoonPay's fiat on-ramp integration to its brand new mobile wallet. Now Phantom's 2M+ users can buy crypto using fiat currency directly in the mobile app.
GBP transfers are processed within 1 working day, and Euro transfers are processed within 1 to 3 working days. If you've sent your transfer on a Friday evening, during the weekend, or a bank holiday, please note it may not be processed until the following working day.
Most orders fail because we couldn't accept your payment, or we couldn't verify your account or payment method. If your order has failed and you have received a message saying “Your transaction has been declined by your bank”, please contact your bank for assistance, as they have rejected your payment.
Card payments are processed immediately and the crypto is released once all fraud and KYC checks have been completed. For first time transactions, this can take between a few minutes and a few hours, depending on additional verification that may be required.
Is MoonPay a Scam? No, MoonPay is not a scam. The company was founded in London in 2018, and there have been no major controversies till date. The platform is trusted in almost all the countries around the world, and many businesses have integrated MoonPay in their payment checkout option.
In most cases, payments are processed immediately. In rare cases, it may take up to 24 hours due to delays in identity verification. As we are a licensed and regulated payment processing company, this extra level of identity validation is a necessary step to make sure your transaction is safe.
As we are a licensed and regulated payment processing company, we have to take this extra level of authentication in order to comply with “Know Your Customer” (KYC) and “Anti-Money Laundering” (AML) regulations. The selfie is required for security purposes.
