Why do banks ask why I'm withdrawing cash? (2024)

Hi Cash Lovers,

Bank customers who withdraw cash from a bank teller are increasingly being questioned about the reason for the withdrawal.

There are plenty of viral videos on social media of people trying to withdraw their own money from their own account and being asked for more information by bank staff.

I don’t like arguing with bank staff or checkout workers. There are some good examples of bank staff saving customers from losing their money to scammers by asking a few questions.Sometimes (smaller) banks need to be told in advance about big withdrawals.

Withdrawals over $10,000 may trigger Anti-Money Laundering and Terrorism Financing red flags and cause the bank to ask questions about your cash. These should be pretty easy to answer and leave with your money.

For withdrawals under $10,000 there is less reason for the bank to want to know why you want your own cash.

It feels like bank staff are managing the demand for physical cash in each branch and generally always steering us toward digital transactions. Commonwealth Bank wants to ban cash transactions over $500.

Hopefully, unless there is reason to suspect that a customer might be getting scammed, bank staff can get back to assisting us to get our own cash.

“Banks need to hand over our money and say, ‘Thank you have a nice day’,”

Only cash is private, reliable and surcharge-free.

Please share our petition calling for government to protect our right to access cash and our right to sue cash to buy food and essential groceries:

https://www.change.org/BankingAndCashGuarantee

This campaign is now huge and making a big difference. Here I am talking to Sunrise on 7 and here is Natalie Barr on Sunrise this week talking about cash.

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Why do banks ask why I'm withdrawing cash? (2024)

FAQs

Why do banks ask you why you are withdrawing money? ›

ask me for additional information when I make a large deposit or withdrawal? Yes. The bank may be asking for additional information because federal law requires banks to complete forms for large and/or suspicious transactions as a way to flag possible money laundering.

Why does the bank ask me what I'm doing with my money? ›

Have you ever wondered why bank tellers often ask questions about your transaction? They are doing it for very good reasons! An important part of the teller's job is to protect customers by watching for potential fraud.

How do you explain cash withdrawals? ›

A cash withdrawal refers to taking money out of a bank account, usually a checking account, in the form of cash.

How much cash can you withdraw in the bank without being questioned? ›

Thanks to the Bank Secrecy Act, financial institutions are required to report withdrawals of $10,000 or more to the federal government. Banks are also trained to look for customers who may be trying to skirt the $10,000 threshold. For example, a withdrawal of $9,999 is also suspicious.

Is it suspicious to withdraw a lot of cash? ›

After all, it's your money. Even if it's a large amount, like $10,000, who's to say withdrawing it would call for an investigation? Turns out, withdrawing $10,000 or more from your checking or savings will prompt your bank to file a report with the Financial Crimes Enforcement Unit (FinCEN).

What to say to the bank when withdrawing cash? ›

Be sure to fill in the date, the name on the account, and the account number. If you don't know where to find the checking account number, a teller will be able to look it up with your ID and/or debit card. Then enter the amount of cash you wish to receive.

What is the best method to withdraw money? ›

Use an ATM

Every ATM is slightly different but you simply insert your debit card, enter your PIN (personal identification number), select the account you wish to withdraw money from (if you have more than one), enter the amount, and then wait for the ATM to give you your cash and a receipt.

What happens if you withdraw too much cash? ›

Further, the tax will be deducted on the amount exceeding Rs 1 crore. For example, if a person withdraws Rs 99 lakh in aggregate in the financial year and next time, an amount of Rs 1,50,000 is withdrawn, the TDS liability is only on the excess amount of Rs 50,000.

How much cash can you withdraw from a bank in one day? ›

How Much Can You Withdraw From an ATM Each Day? Cash withdrawal limits tend to be somewhere between $300 and $1,500 per day, says Ken Justice, head of ATMs at PNC Bank, although the exact amount varies by bank. "These limits are typically set for security reasons and to protect customer accounts," he says.

Why are banks asking questions? ›

Purpose of the Banking Protocol

This is in place because financial institutions want to protect you and your money to keep you safe from scams, fraud and financial crime. These questions can feel intrusive, but they are there to safeguard you and your money.

How much cash can you keep at home legally in the US? ›

The government has no regulations on the amount of money you can legally keep in your house or even the amount of money you can legally own overall. Just, the problem with keeping so much money in one place (likely in the form of cash) — it's very vulnerable to being lost.

Can a bank prevent you from withdrawing money? ›

By setting withdrawal limits, the bank can control how much they have to distribute at any given time. Just as importantly, if not more so, withdrawal limits are a security feature. By limiting daily withdrawals, banks help protect their customers against unauthorized access.

What do you say when withdrawing money from a bank? ›

Be sure to fill in the date, the name on the account, and the account number. If you don't know where to find the checking account number, a teller will be able to look it up with your ID and/or debit card. Then enter the amount of cash you wish to receive.

Why do banks ask why you are withdrawing money on Reddit? ›

Larger amounts, they're required by law to ask the purpose etc for anti money laundering regulations set by the government etc.

Why do banks ask why you are depositing money? ›

On top of protecting users, all financial institutions have a legal duty to ask questions to ensure there are no unlawful issues or money laundering occurring within their branches. A financial professional would never assume illegal activity is occurring.

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