Why Did Ebay Charge Me Shipping When The Buyer was to Pay For it? (2024)

FAQs

Why Did Ebay Charge Me Shipping When The Buyer was to Pay For it? ›

The YOU buy the actual label and send the item to them. Buyer pays shipping, but they are paying that cost to YOU. You in turn have to buy the label to ship. The only thing eBay is taking from the sale, are their FEES they charge you, to sell on their platform.

The buyer pays you, the seller, for shipping according to the terms of your listing. You then purchase & pay for the shipping label. If you look at the eBay Order Details page, you can see how much you received from the buyer for shipping.

No matter how you slice it, as a seller, you will ultimately pay for the shipping label. The buyer has already paid you a charge for the shipping label that you stipulated in your listing and eBay has or will pay you that amount less the ebay Final Value Fees that are charged on the total transaction amount.

To be clear one last time though, eBay's Shipping Policy can be enforced if the buyer is able to show that they were grossly overcharged for shipping and handling, and according to the eBay representative, this falls under returning an item (seeking a partial refund) due to the item not being as described (with the S&H ...

You cant remove the shipping fee, you would have to refund the buyer. But be aware you will have no tracking to prove delivery if the buyer picks the item up. Your best bet is to cancel the transaction using at buyers request, then relist it as local pick up only.

"Buyer pays shipping" doesn't really mean what some sellers thinks it means and it sure doesn't mean buyer purchases the shipping label... It means Buyer is paying you X amount of money to cover the cost of shipping it to them. You are in charge of purchasing the shipping label.

Ebay began collecting fees on shipping as a reaction to fee avoidance by sellers who had low prices and outrageously high shipping fees. Ebay began collecting fees on sales tax when the Marketplace Tax Collection became mandated in many states and they did not want to be an unpaid tax collector.

Final value fees

The total amount of the sale includes the item price, any handling charges, any shipping costs collected from the buyer (some exceptions apply), sales tax, and any other applicable fees.

If you don't purchase a label from them then the seller pays a fee on the shipping charge they collect from the buyer, since the actual shipping charge cannot be verified.

You get the amount the buyer paid for shipping. If you purchased shipping through eBay, your charged for that but what the buyer paid covers that.

Do eBay sellers get in trouble for not shipping? ›

No problem, but you have to file the complaint within 30 days of the estimated delivery date. If the 30 days passed, you can file the complaint with your credit card company or with paypal (whichever way you paid).

Ebay doesn't know what the seller shipped or what the buyer received and they don't know what the buyer sent back or what the seller received, so they almost always take the buyers side.

While no law prohibits a merchant from charging a shipping or delivery fee that exceeds its costs, these complaints claim such practices violate California's Unfair Competition Law (“UCL”) and Consumer Legal Remedy Act (“CLRA”) based on ethical guidelines promulgated by the Direct Marketing Association (“DMA”), which ...

eBay will refund you and deduct the amount from the sellers accounts. Sellers illegally overcharge shipping because the buyers allow them to get away with it. DO NOT LET SELLERS GET AWAY WITH THIS.

@monique1961 On the shipping label page scroll down to additional options and uncheck the box to show postage.

It's not acceptable to downgrade the shipping service (e.g., from Priority to ground shipping) or to change the carrier (e.g., from USPS to FedEx), but just changing the type of Priority Mali packaging is OK.

eBay charges sellers two standard fees per listing: a listing insertion fee and a final value fee. The final value fee is a percentage of the final sale amount including shipping costs. It does not pay for shipping. This is covered by the buyer, and then - depending on the fulfilment method - by the seller.

The buyer should pay for your shipping, whether that's a flat rate or factored into the cost of an item with free shipping. You do not want to lose money on shipping, so the buyer should pay for shipping no matter your chosen method. We go back and forth between a flat rate or free shipping.

You ship once you get notice that the buyer has paid.