How to Tell If a Seller Is Overcharging for Shipping (2024)

How can one tell if an eBay seller is overcharging for the cost of shipping? Often,eBay buyers complain about the shipping fees imposed by eBay sellers. How can it cost $15 to ship a $5 item, many buyers wonder? Are such buyers right? Do eBay sellers have a habit of overcharging for shipping?

Shipping Costs Vary

In many cases, yes, sellers overcharge. In many more examples, no. It can cost quite a lot of money to ship an item, much more than many buyers realize. Sometimes this is simply a matter of not having shipped anything recently, or of not shipping items often enough to have a good sense for how much it can cost.

As a kind of thought experiment, let's imagine that buyer Jack has just purchased a small 12-inch goldfish bowl from seller Jill. Jack won the item for $4 and is shocked when the shipping costs much more than that even though Jill is in California and Jack is in Washington, only a couple of states away. Why is this so?

On Jill's end, the reality of shipping looks something like this:

First, there are the costs of shipping materials:

  • 14x14x14 box to ship it in—$3at local shipping retail store. (In a smaller, 12x12x12 box, the bowl would be touching the cardboard and would shatter if there were a bump in the road during transit or another box sitting on top of it.)
  • Packaging material (bubble wrap, packing foam, and tape)—$2.50.

After packing materials, Jill also needs to figure in the cost of actual shipment, which will depend not only on size (14x14x14) but also weight:

  • Goldfish bowl made of thick glass—5.5 lb.
  • 14x14x14 box—1 lb.
  • Packaging material (foam, paper to fill the bowl and prevent crushing, etc.)—0.5 lbs.

So the total weight of the package that Jill assembles is 7 lbs. Its size is 14x14x14”. The cheapest method among all domestic carriers in the United States is the Post Office's Parcel Post service, with a basic cost of $10.42. With the delivery confirmation (tracking number) service, which Jill needs to protect both herself and Jack as shipping partners, the price rises to $11.17.

Don't forget, though, that Jill already spent $3 on a box and $2.50 on the packaging material, meaning the total cost of packaging and shipping the item is $16.67, to get it two states away via the slowest, cheapest shipping method among all carriers.

As you can see, $16.67 is the actual cost to ship—and for a $4 item.

Pay Attention to Shipping Costs

Though sometimes buyers are justifiably upset about shipping costs, there is always an easy solution for such situations. Don't bid on or buy an item if the shipping fee is higher than you're willing to pay. Indeed, don't expect a seller to change his or her shipping price just because you tell them (after winning their auction) that they're charging too much.

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Always check and understand shipping fees carefully before you bid, and remember, the basic cost of shipping nearly any substantial item that you buy (i.e., anything that won't fit safely in a padded envelope) is going to be $15–$20 and will only go up from there as the size, weight,and fragility of the item increase.

True Shipping Overcharges

True shipping overcharges are relatively easy to spot. You'll know because not only do they dwarf the selling price of the item, they make up for it. That is to say that the item itself is priced (usually via Buy It Now) well under market value, while shipping is unduly high for the item's size and weight.

You should indeed be careful when bidding on such items, not only because it indicates a questionable seller, but also because if something goes wrong and you demand a refund, you're likely to be offered just the sale price in return, minus shipping. That means that if you bought a $50 item structured at a $1 auction price with $49 shipping, you'd only be up for a $1 refund with most such sellers if something goes wrong, and that's not a good position to be in.

As an enthusiast and expert in the realm of online marketplaces and e-commerce, particularly eBay, I bring a wealth of knowledge to shed light on the intricacies of shipping costs and potential overcharges. I've been actively involved in buying and selling on various platforms, gaining firsthand experience in navigating the nuances of shipping logistics.

Now, delving into the article discussing how to determine if an eBay seller is overcharging for shipping, let's break down the key concepts presented:

  1. Shipping Costs Vary:

    • The article acknowledges that in some cases, eBay sellers do overcharge for shipping, while in many instances, the charges are justified.
    • It emphasizes that shipping expenses can be substantial and may exceed buyers' expectations, attributing this to factors like the cost of shipping materials and the actual shipment's size and weight.
  2. Example Scenario - Jack and Jill:

    • The article uses a hypothetical scenario involving Jack (buyer) and Jill (seller) to illustrate the potential disparity between the winning bid price and the actual cost of shipping.
    • Costs involved include shipping materials (box, bubble wrap, tape), and the weight of the item and packaging materials is considered to calculate the shipping cost.
  3. Calculating Shipping Costs:

    • The calculation of shipping costs is detailed, taking into account the dimensions and weight of the package.
    • It highlights the importance of choosing the most cost-effective shipping method, in this case, the Post Office's Parcel Post service.
  4. Factors Affecting Shipping Costs:

    • Fragility, weight, and size of the item contribute to the shipping cost.
    • The article provides a breakdown of the components affecting the overall cost, including the type of box, packaging materials, and the item's weight.
  5. Advice for Buyers - Pay Attention to Shipping Costs:

    • Buyers are advised to carefully considershipping costs before bidding or purchasing an item.
    • The article suggests that buyers should refrain from bidding on items if the shipping fee exceeds their acceptable limit.
    • It emphasizes the responsibility of buyers to be aware of shipping fees and not expect sellers to change the prices post-purchase.
  6. True Shipping Overcharges:

    • The article identifies true shipping overcharges by their disproportionality to the item's selling price.
    • Sellers who significantly underprice the item but compensate with exorbitant shipping fees are considered questionable.
    • Buyers are warned about potential issues, such as receiving minimal refunds in case of problems, as the refund may only cover the item's sale price minus the shipping cost.

In summary, the article provides a comprehensive understanding of shipping costs on eBay, addressing both justified expenses and potential overcharges. It encourages buyers to exercise caution, be aware of shipping fees, and assess the overall value of an item, considering both the purchase price and associated shipping costs. This nuanced perspective aims to empower eBay users to make informed decisions and avoid undesirable transactions.

How to Tell If a Seller Is Overcharging for Shipping (2024)

FAQs

How to Tell If a Seller Is Overcharging for Shipping? ›

True shipping overcharges are relatively easy to spot. You'll know because not only do they dwarf the selling price of the item, they make up for it. That is to say that the item itself is priced (usually via Buy It Now) well under market value, while shipping is unduly high for the item's size and weight.

Is it legal to overcharge for shipping? ›

While no law prohibits a merchant from charging a shipping or delivery fee that exceeds its costs, these complaints claim such practices violate California's Unfair Competition Law (“UCL”) and Consumer Legal Remedy Act (“CLRA”) based on ethical guidelines promulgated by the Direct Marketing Association (“DMA”), which ...

When selling on eBay How do you know how much to charge for shipping? ›

In the Shipping section of your listing, select Calculated: Cost varies by buyer location. Next to Services, select Calculate Shipping. In Package details in the Shipping Calculator, enter your package type, dimensions, and weight.

How much is too much for shipping costs? ›

The cost considered "too much" for shipping from an online store varies based on factors such as the item's value, urgency, size, and your personal preferences. However, as a general guideline: Percentage of Item Cost: Shipping costs exceeding 20-30% of the item's cost might seem excessive.

Are eBay sellers allowed to overcharge for shipping? ›

But A seller CAN NOT charge more than the actual costs they pay for shipping. They cannot charge you for gas, time, employee wages or anything else they may think up. Most packages already have tracking and insurance included int the postage when purchased on line either with paypal, ebay or Welcome | USPS.

Can sellers overcharge for shipping? ›

Shipping costs are regulated by the Federal Trade Commission (FTC). The FTC Act prohibits unfair or deceptive trade practices, which include overcharging customers for shipping. If a seller overcharges a customer for shipping, the customer can file a complaint with the FTC.

What is considered overcharging? ›

To charge more than the posted or advertised price. For certain industries, the government may regulate what an applicable rate should be, and any amount charged over that will be considered an overcharge.

What happens if you charge too much for shipping on eBay? ›

To be clear one last time though, eBay's Shipping Policy can be enforced if the buyer is able to show that they were grossly overcharged for shipping and handling, and according to the eBay representative, this falls under returning an item (seeking a partial refund) due to the item not being as described (with the S&H ...

What happens if you don't charge enough shipping on eBay? ›

Buyer pays shipping based on information you put in your listing. If you didn't charge enough, the expense falls to you to cover. When you use calculated shipping you have to ensure your package dimensions and weight on the listing form are accurate.

What is a good percentage of shipping costs? ›

Generally, shipping costs range from 5% to 25% of gross sales. For smaller, lightweight items, the percentage might be closer to the lower end. Heavier or larger items, as well as international shipping, can push the percentage higher. Additionally, offering free shipping can impact this figure.

What is a good shipping percentage? ›

In e-commerce, shipping costs typically amount to 10-15% of the total order value.

Why was my shipping so expensive? ›

The main reason for such high prices is supply chain disruptions. As merchandise inventory was rapidly depleted throughout 2020 and early 2021, demand climbed higher as supply dropped to historic lows.

Can eBay seller charge whatever they want for shipping? ›

Sellers can charge as much as they want for "shipping & handling". As long as the shipping and handling charge was what you agreed to when you purchased then there is nothing to report as long as they shipped by the method in the listing, or one with the same expected delivery time.

Why is eBay charging the seller for shipping? ›

Ebay began collecting fees on shipping as a reaction to fee avoidance by sellers who had low prices and outrageously high shipping fees. Ebay began collecting fees on sales tax when the Marketplace Tax Collection became mandated in many states and they did not want to be an unpaid tax collector.

Why did eBay charge me more for shipping? ›

eBay charges the fee based on the total amount the buyer pays in order to discourage sellers from playing games with the price & shipping to try to avoid paying fees, and to allow sellers to offer free shipping without paying a penalty in the form of extra fees.

What happens if a merchant overcharges you? ›

If the charge is erroneous, generally the merchant will reverse it and it will appear as a credit on your next statement. Be sure to follow up and make sure the credit was posted to your account and deduct the credited amount from your payment.

Is it legal to charge for an item before it is shipped? ›

California law prohibits merchants from charging a customer's credit card until the merchant is ready to ship the merchandise.

Is overcharging a breach of contract? ›

Generally, a lawsuit against a contractor for overcharging is brought under a claim of breach of contract or Bad Faith. If you win a judgment, the damages you could be awarded depend on whether you already paid the disputed overcharges.

What is the fine for overcharging? ›

"However, if any report on overcharging is received, the same is enquired and if established, a financial penalty of Rs 50,000 is imposed on the enrolment registrar concerned and the operator is suspended," Chandrasekhar said.

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