What are the NHS values (2024)

Working in the NHS you will need to demonstrate the NHS Constitution values and work to them at all times.

Working together for patients

Patients come first in everything we do.

For example, we put the needs of patients before organisational boundaries to deliver excellent customer care. We speak up when things go wrong.

Respect and dignity

We value every person.

For example, we respect their aspirations and commitments, and seek to understand their priorities, needs, abilities and limits. We are honest and open about our point of view and what we can and cannot do.

Commitment to quality of care

We strive to deliver quality care every time.

For example, we encourage feedback from patients, families, carers, staff and the public. We use this to improve the care we provide.

Compassion

We ensure that compassion is central to the care we provide.

For example, we search for the things we can do, however small, to give comfort and relieve suffering. We find time for patients, their families and carers, and our colleagues.

Improving lives

We strive to improve health and wellbeing.

For example, we cherish excellence and professionalism in clinical practice, service improvements and innovation. We recognise that all have a part to play in making ourselves, patients and our communities healthier.

Everyone counts

We maximise our resources for the benefit of the whole community.

For example, we make sure nobody is excluded, discriminated against or left behind. We accept that some people need more help, that difficult decisions have to be taken.

What are the NHS values (2024)

FAQs

How do you answer the NHS values question? ›

2 Top Tips To Answering This Question
  1. There are a number of NHS values, and by living these values the NHS can ensure the best possible care for its patients.
  2. Choose an example from any of the following: Working together for patients. Respect and dignity. Commitment to quality of care. Compassion. Improving lives.
May 7, 2019

What are the main values of the NHS? ›

There are six values in the NHS Constitution, and by living these values we can ensure the best possible care for patients:
  • Working together for patients.
  • Respect and dignity.
  • Commitment to quality of care.
  • Compassion.
  • Improving lives.
  • Everyone counts.

How do I demonstrate NHS values? ›

Working in the NHS you will need to demonstrate the NHS Constitution values and work to them at all times.
  1. Working together for patients. Patients come first in everything we do. ...
  2. Respect and dignity. We value every person. ...
  3. Commitment to quality of care. ...
  4. Compassion. ...
  5. Improving lives.

What is an NHS values based interview? ›

A values-based interview (VBI) is likely to appear similar to other interviews you have attended in the past which involve providing examples of behaviours you have previously demonstrated or explaining how you would respond to a particular situation.

Why do I want to work for the NHS Board values? ›

You develop personally

As an NHS worker, you become a stronger person who can handle high-pressure situations. Through your job role and experience, you develop your conversational skills, confidence, self-knowledge, resilience, determination, and so much more.

How do I answer my values? ›

Share the values that are true for you and make a difference in the job you're applying for
  1. For example, say you value keeping commitments. ...
  2. If you value authenticity, perhaps share a story about a time when you had to deliver a hard message about a layoff to your team.
May 27, 2022

What are the 5 key aims of the NHS? ›

The NHS belongs to the people. It is there to improve our health and wellbeing, supporting us to keep mentally and physically well, to get better when we are ill and, when we cannot fully recover, to stay as well as we can to the end of our lives.

What are the 5 C's in NHS? ›

The Chief Nursing Officer for England launched a three year vision and strategy for nursing, midwifery and care staff to ensure that the 6Cs are at the heart of all nursing and midwifery care. The 6Cs are Care, Compassion, Competence, Communication, Courage and Commitment – all values essential to high quality care.

How do you explain core values? ›

Core values are personal ethics or ideals that guide you when making decisions, building relationships and solving problems. Identifying the values that are meaningful to you can help you develop and achieve personal and professional goals.

Can you give an example of how you have demonstrated our values? ›

Example: 'I believe I have many qualities that make me a strong leader. First, I have confidence in my decisions and my ability to delegate different roles and responsibilities to a team. I can take accountability for any failures that may arise and I have strong communication skills.

How do you show the 7 care values? ›

The seven posters in this pdf download cover:
  1. Anti-discriminatory practice.
  2. Effective communication.
  3. Empowering and promoting independence.
  4. Maintaining confidentiality.
  5. Preserving dignity.
  6. Respect for others.
  7. Safeguarding and duty of care.
Aug 21, 2021

How do you prepare a value based interview? ›

Preparing for values based questions

Research the values of the company in which you are applying and be clear on how your values align or misalign with theirs. Think of examples for how you have demonstrated both your own values, and those of the company.

How do I pass an NHS interview? ›

During the interview
  1. Make eye contact with all members of the interview panel. ...
  2. Smile! ...
  3. Be clear and concise in your responses.
  4. Structure your answers with 3 or 4 main points of examples from your own experience.
  5. Do not assume that the panel know the detail of what is in your application form or CV.

How do you answer a value based question? ›

When answering values-based interview questions you are likely to find yourself using verbs such as 'helped', 'listened'. 'heard', 'recognised', 'responded', 'decided', 'aimed', 'achieved' and 'considered'. These can be useful terms to describe the behaviours required to support the organisation's values.

Which NHS value is most important? ›

respect and dignity.

We value every person – whether patient, their families or carers, or staff – as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits.

What qualities do you need to work for the NHS? ›

For patient-facing roles, employers will also be looking for people skills and customer service skills that show you are able to care for patients and engage with members of the public. For administration roles, they will be looking for IT and keyboard skills.

What are the 7 key principles of the NHS Constitution? ›

The NHS provides a comprehensive service, available to all irrespective of sex, race, disability, age, sexual orientation, gender reassignment status, religion or belief. It has a duty to each and every individual that it serves and must respect their human rights.

What are your values examples? ›

20 core value examples
  • Altruism.
  • Dependability.
  • Integrity.
  • Generosity.
  • Courage.
  • Gratitude.
  • Well-being.
  • Sustainability.
Jun 7, 2022

How do you answer a value based interview? ›

When answering values-based interview questions you are likely to find yourself using verbs such as 'helped', 'listened'. 'heard', 'recognised', 'responded', 'decided', 'aimed', 'achieved' and 'considered'. These can be useful terms to describe the behaviours required to support the organisation's values.

What are the 5 essential nursing values describe each value? ›

Caring is best demonstrated by a nurse's ability to embody the five core values of professional nursing. Core nursing values essential to baccalaureate education include human dignity, integrity, autonomy, altruism, and social justice. The caring professional nurse integrates these values in clinical practice.

What are values * Your answer? ›

Your values are the things that you believe are important in the way you live and work. They (should) determine your priorities, and, deep down, they're probably the measures you use to tell if your life is turning out the way you want it to.

What values do you bring to the team? ›

How to answer, "what do you bring to the team?"
  • Consider your unique attributes or skills. ...
  • Explain how your unique skills apply to the position. ...
  • Explain your experience with similar teams. ...
  • Express your enthusiasm for working in teams. ...
  • Remain humble and provide honest answers.
Dec 7, 2021

What is an example of a value question? ›

Tell me/us about a time when you had to respond quickly to a crisis situation. Give an example of how you solved a problem in a unique way within the past 18 months. Tell me/us about a time when you had to change your point of view or your plans to take into account new information or changing priorities.

Can you give me an example of how your values impact your work? ›

Working in ways that align with your values makes it easier for you to prioritise and less likely that you'll second guess the decisions you make. As well as increasing your own performance, employing your values to drive a positive working environment for others also drives a higher overall performance culture.

What is the best example of values? ›

Some examples are:
  • Loyalty.
  • Honesty.
  • Trust.
  • Ingenuity.
  • Accountability.
  • Simplicity.
  • Respect.
  • Value-centricity.
Oct 31, 2022

How do you show your value in an interview? ›

Talking about your accomplishments and using facts and numbers isn't bragging—it's telling a story. You have to remember that a potential employer wants you to do well in an interview. They are literally looking for an excuse to give out the job! So, tell them what they need in a clear, factual manner.

How do you prepare for a value interview? ›

Here are a few strategies you can use to prepare for and answer interview questions about your values:
  1. Research the organization. Learning about the organization's core values can help you predict what types of value-based questions you might encounter. ...
  2. Connect to the role. ...
  3. Give examples where appropriate.
Jun 22, 2021

What do you value the most in a job answer? ›

According to a 2022 Gallup poll, some of the most important factors that employees consider when choosing a job include pay and benefits, work-life balance, an opportunity to use skills and abilities, job security, office safety policies, and diversity within the workplace.

What are the six C's in the NHS? ›

The 6 Cs of care
  • Care. Care is our core business and that of our organisations; and the care we deliver helps the individual person and improves the health of the whole community. ...
  • Compassion. ...
  • Competence. ...
  • Communication. ...
  • Courage. ...
  • Commitment.

What are the 3 NHS values? ›

The NHS values
  • working together for patients. Patients come first in everything we do.
  • respect and dignity. ...
  • commitment to quality of care. ...
  • compassion. ...
  • improving lives. ...
  • everyone counts.

What are the 3 main care values? ›

The values of compassion, dignity and respect are essential when involving people in their own care. Decisions should be shared decisions, with the individual seen as an equal partner in their care.

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