It also sets out responsibilities which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively. Everyone at Harrogate and District NHS Foundation Trust is bound by the NHS Constitution.
These rights cover how patients access health services, the quality of care you’ll receive, the treatments and programmes available to you, confidentiality, information and your right to complain if things go wrong. In return, the NHS expects you to take responsibility of your own health and use the NHS with respect. This includes:
- Registering with a GP practice
- Following courses of treatment you’ve agreed to
- Always treating NHS staff and other patients with respect
- Keeping GP and hospital appointments – or if you have to cancel, doing so in good time
- Giving feedback – both positive and negative – about treatment you’ve received
View the NHS Constitution
The 6Cs
Another national initiative that strongly influences the Trust’s focus on providing high quality care and the Trust’s strategic direction is the 6Cs.
Our nurses and midwives have signed up to deliver the 6Cs, an initiative launched by NHS England to provide compassionate and caring healthcare across all of our hospitals. The Chief Nursing Officer for England launched a three year vision and strategy for nursing, midwifery and care staff to ensure that the 6Cs are at the heart of all nursing and midwifery care.
The 6Cs are Care, Compassion, Competence, Communication, Courage and Commitment – all values essential to high quality care.
Care
Care is our core business and that of our organisations, and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them consistently throughout every stage of their life.
Compassion
Compassion is how care is given through relationships based on empathy, respect and dignity; it can also be described as intelligent kindness and is central to how people perceive their care.
Competence
Competence means all those in caring roles must have the ability to understand an individual’s health and social needs and the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence.
Communication
Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say and do and essential for “no decision about me without me”. Communication is the key to a good workplace with benefits for staff and patients alike.
Courage
Courage enables us to do the right thing for the people we care for, to speak up when we have concerns and to have the personal strength and vision to innovate and to embrace new ways of working.
Commitment
A commitment to our patients and populations is a cornerstone of what we do. We need to build on our commitment to improve the care and experience of our patients to take action to make this vision and strategy a reality for all and meet the health and social care challenges ahead.
Find out more about the 6 Cs
FAQs
Everyone at Harrogate and District NHS Foundation Trust is bound by the NHS Constitution. These rights cover how patients access health services, the quality of care you'll receive, the treatments and programmes available to you, confidentiality, information and your right to complain if things go wrong.
What is the main message of the NHS Constitution? ›
For patients and the people who use NHS services, the NHS Constitution reiterates that: the NHS provides a comprehensive service, available to all. access to NHS services is based on clinical need, not an individual's ability to pay. the NHS aspires to the highest standards of excellence and professionalism.
What is the largest NHS Foundation Trust? ›
Manchester University NHS Foundation Trust (MFT) is the largest NHS trust in England and a leading provider of specialist healthcare services.
What are the 5 C's of NHS? ›
The 6 Cs – care, compassion, courage, communication, commitment, competence - are a central part of 'Compassion in Practice', which was first established by NHS England Chief Nursing Officer, Jane Cummings, in December 2017.
What are the trust values of Harrogate and District NHS Foundation Trust? ›
Our values and strategy
We believe all colleagues have a part to play in reflecting our values. These have been developed by teams across the Trust and provide a framework for our behaviours: we aim to show Kindness, Integrity, Teamwork and Equality in everything we do.
What are the 7 values of the NHS? ›
Our values reflect the shared values of all NHS organisations, as defined in the NHS Constitution, and underpin all that we do:
- Working together for patients. Patients come first in everything we do. ...
- Respect and dignity. ...
- Commitment to quality of care. ...
- Compassion. ...
- Improving lives. ...
- Everyone counts.
Our founding document establishes a general framework for effective gover- nance of a nation destined to grow and change. It fixes the basic structure of government and some of its important procedures while expressing our com- mitment to certain core values: liberty, equality, and democracy.
What is the difference between NHS and NHS Foundation Trust? ›
NHS Foundation Trusts are part of and committed to the NHS, but have more freedom in how they run their hospital and how they meet the demands on them.
What are the three NHS trusts? ›
There are several types of NHS trusts: Hospital trust (also known as an acute trust), which provides secondary care services. Mental health trust. Ambulance services trust.
Which is the best NHS hospital in England? ›
The National Honor Society empowers and equips your students with the knowledge and skills to be transformative leaders in your school, community, and beyond.
What does NHS stand for? ›
NHS England leads the National Health Service (NHS) in England. We promote high quality health and care for all through the NHS Long Term Plan. We support NHS organisations to work in partnership to deliver better outcomes for our patients and communities and provide value for taxpayers.
What does NHS stand for in the UK? ›
National Health Service (NHS), in Great Britain, a comprehensive public-health service under government administration, established by the National Health Service Act of 1946 and subsequent legislation. Virtually the entire population is covered, and health services are free except for certain minor charges.
How many staff does Harrogate and District NHS Foundation Trust have? ›
Harrogate and District NHS Foundation Trust employs more than 4,000 people, caring for a wide range of people providing essential hospital treatments as well as community health services.
What is different about NHS Foundation Trust? ›
Foundation Trusts are organised and governed in a different way to other NHS Trusts. They have the freedom to decide how to organise their services to best meet local needs. Foundation Trusts are a type of hospital which is independent from the Department of Health and run on a not-for-profit basis.
What are the 4 NHS trust values? ›
NHS Core Values
- Respect and dignity. We value each person as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits. ...
- Commitment to quality of care. ...
- Compassion. ...
- Improving lives. ...
- Working together for patients. ...
- Everyone counts.
A chief aim of the Constitution as drafted by the Convention was to create a government with enough power to act on a national level, but without so much power that fundamental rights would be at risk.
What is the mission statement of the National Health Service NHS? ›
Enabling people to live healthier and more independent lives through high quality seamless care.
What is the mission statement of the NHS Confederation? ›
We promote collaboration and partnership working as the key to improving population health, delivering high-quality care and reducing health inequalities.
What are the core values of the NHS 2024? ›
The six core values of the NHS are respect and dignity, commitment to quality of care, compassion, improving lives, working together for patients, and everyone counts.
