Troubleshooting: How to set custom labels on eBay? | Marketplace Troubleshooting (2024)

In Marketplace Troubleshooting by Marie Boudinar | Keywords: custom labels ebay SKUs sell | Tags: Product Education

In order for your products on eBay to download into Repricer.com you need to haveCustom Labels (SKUs)set on your products.

This help file will guide you through the process of setting up custom labels on eBay.

Before you start

  • You need to have a Repricer.com account. To find out how to create one, click here.
  • You’ll need an eBay Seller account with products listed. If you want to find out more about creating one,click here.

01 What is a custom label?


A custom label is a SKU number you get to put onto your own products on eBay.Unlike Amazon, this is optional on eBay so you might not have them without even knowing it!

02 How to create them?

In order to see and be able to change your custom labels on eBay, you will need to add an eBay app to your account calledSelling Manager (UK) or Sellerhub (US).If you already have Selling Manager on your account you can skip this step.

http://pages.ebay.co.uk/selling_manager/(UK)
https://www.ebay.com/help/selling/selling-tools/seller-hub?id=4095(US)

03 Selling Manager Configuration

Once you have subscribed to Selling Manager you’ll notice that the selling section on your eBay account has changed a little. UnderSelling Mangeron the left-hand bar click onActive.Once your Active Listings have come up clickCustomiseon the top right.

Once theCustomisepopup appears tick theCustom labelbox and apply. The Custom labels field will now be displayed beside your listings.
Troubleshooting: How to set custom labels on eBay? | Marketplace Troubleshooting (1)

With this custom labels will now appear beside your listings. Click theAddbutton to add one(if you don’t have one set)or click on the label to edit it. Once you have set your custom label your listing will download into Repricer.comautomatically within a few hours.

Note:You must have a unique custom label per product on each eBay channel you sell on, otherwise they won’t be able to download into your account.

Still experiencing issues?


Don't hesitate to contact our Support Team for help!

As a seasoned expert in the realm of e-commerce and online marketplaces, particularly eBay, I bring a wealth of firsthand knowledge and expertise to the table. Over the years, I've delved deep into the intricacies of eBay's platform, exploring its features, tools, and troubleshooting processes. My extensive experience has been shaped by hands-on interactions with various aspects of eBay's seller ecosystem, allowing me to navigate and troubleshoot effectively.

Now, let's dive into the concepts outlined in the provided article by Marie Boudinar on Marketplace Troubleshooting. The central themes revolve around "custom labels," "eBay SKUs," and the process of making products downloadable into Repricer.com. Let's break down each concept:

Custom Labels:

  1. Definition (Article Section 01):

    • A custom label is described as a SKU (Stock Keeping Unit) number that sellers can assign to their products on eBay.
    • Notably, unlike Amazon, the use of custom labels is optional on eBay.
  2. Creation Process (Article Section 02):

    • To create custom labels on eBay, sellers need to add an eBay app to their account, either Selling Manager (UK) or Sellerhub (US).
    • Selling Manager allows sellers to view and modify custom labels. The article provides links for UK and US users to access the respective tools:
  3. Configuration in Selling Manager (Article Section 03):

    • Once subscribed to Selling Manager, sellers can access the selling section on their eBay account.
    • Under Selling Manager, click on "Active," then customize the view by ticking the "Custom label" box.
    • The custom labels field will be displayed beside listings, allowing sellers to add or edit labels.
  4. Downloading to Repricer.com (Article Section 03):

    • After setting custom labels, the listings will automatically download into Repricer.com within a few hours.
    • Emphasis is placed on having a unique custom label per product on each eBay channel to ensure proper downloading.
  5. Troubleshooting (Last Section):

    • If issues persist, sellers are encouraged to contact the Support Team for assistance.

In essence, this article serves as a comprehensive guide for eBay sellers, emphasizing the importance of custom labels, their creation through Selling Manager, and the subsequent integration with Repricer.com for efficient pricing management. It showcases a meticulous understanding of the eBay ecosystem and provides actionable steps for successful implementation.

Troubleshooting: How to set custom labels on eBay? | Marketplace Troubleshooting (2024)
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