Transfer status and service notifications — WU R2 US Help Center (2024)

FAQs

Transfer status and service notifications — WU R2 US Help Center? ›

In progress: Your transfer has been processed and your money is on its way. Available: Your transfer is ready for pickup. Your receiver needs to visit an agent location with their government-issued ID and tracking number (MTCN). Received: The money has been picked up by your receiver at an agent location.

In progress: Your transfer has been processed and your money is on its way. Available: Your transfer is ready for pickup. Your receiver needs to visit an agent location with their government-issued ID and tracking number (MTCN). Received: The money has been picked up by your receiver at an agent location.

This could happen due to one of the following reasons: We're verifying your identity. We are double-checking a few other details. Your bank is reviewing your transfer.

If you sent a transfer using wu.com or our mobile app you will receive a pick up notification via email. SMS: If you sent a transfer in person and opted for SMS notifications, we will send you a pick up notification via SMS message to the phone number you provided.

In case your transfer status shows In Progress for more than 48 hours, contact us. Sometimes, we need to confirm a few details before we send your transfer. This is a standard process and sometimes takes longer than usual. If necessary, we'll reach out to you.

Money in Minutes service for pick up at an Agent location – generally delivered within minutes*. Next Day service for pick up at an Agent location is generally available the next day*. Direct to Bank deposit typically takes between 2 to 5 business days, but could vary, depending on country.

The initial transfer can take up to five days pending KYC validation, with subsequent transactions to the same Receiver bank account number occurring on the same day.

There are a few reasons why a money transfer might be on hold. If its been less than 30-40 minutes since you completed it, it may not be fully processed yet. Please wait a few more minutes and then check the status again. Sometimes we need to confirm the sender's identity before we can process a money transfer.

Head to the counter and present the agent with your information. You'll need your ID, My WU^℠ number or telephone number, and your recipient's details. If you want to send money to a bank account, you'll also need your receiver's account information. Pay the way that works for you.

How do I know if someone received my Western Union money? ›

You can check the status of your money transfer by clicking Track Transfer on our website. All you need is the sender's name and the tracking number (MTCN).

Western Union and our Affiliates worldwide may disclose your personal information (i) if we are required to do so by domestic or foreign law or legal process or (ii) to law enforcement authorities or other government officials (including those in this country, the United States or elsewhere) for purposes such as ...

Conduct research to identify platforms which have a strong track record, positive customer reviews, and robust security measures. Look for platforms that are regulated and licensed by relevant financial authorities. Thankfully, we can happily say that Western Union meets all of these criteria.

If you have given the Money Order(s) to the payee and/or suspect that the Money Order(s) has been cashed, please verify the status of the Money Order(s) by calling 1-800-999-966.

Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of ...

A pending transaction is an approved debit or credit to your bank account or credit card that hasn't been processed yet. Essentially, the money is still in transition from one bank to another.

You can check the status of your money transfer by clicking Track Transfer on our website. All you need is the sender's name and the tracking number (MTCN). 2.