Track orders and purchases in Apple Wallet - Apple Support (2024)

When you make a purchase from a participating app or website on your iPhone, iPad, or Mac, you can track your order in the Wallet app on your iPhone.

Track orders in Apple Wallet

You can use Order Tracking in the Wallet app to view:

When you make a purchase from a participating merchant, you can track orders in the Wallet app from your iPhone:

  • Automatically: Track orders for select Apple Pay purchases made on devices with iOS 16, iPadOS 16, macOS 13, or later.

  • Manually: Tap the Track with Apple Wallet button on the order confirmation screen in apps with iOS 17, iPadOS 17, or on the web with devices using iOS 17 or iPadOS 17, or macOS Sonoma.

Track orders and purchases in Apple Wallet - Apple Support (1)

To view orders placed on your other devices, you must be signed in with the same Apple ID.

How to track Apple Pay purchases and orders in Apple Wallet

  1. On your iPhone, open the Wallet app.

  2. Tap the Orders buttonTrack orders and purchases in Apple Wallet - Apple Support (2).

  3. Tap a purchase to see more details.

  4. For more information or help:

    • Tap Manage Order to visit the merchant's website.

    • Tap Email This Merchant to reach out to the merchant.

    • Tap Order Total to see payment details.

    • Track your order on the shipping company's website.

To share your order information, tap the Share buttonTrack orders and purchases in Apple Wallet - Apple Support (3) and choose a sharing option, such as Messages.

You can also tap a recent transaction to see its Order Tracking details. In the Wallet app:

  1. Tap your credit or debit card.

  2. Then tap a recent transaction.

If there's a problem with your Order Tracking information

The Wallet app displays information provided by the merchant. If the information that you see in the Wallet app isn't what you expect, or if you have a question about your order, order details, or receipt details, contact the merchant for more information.

Published Date:

Track orders and purchases in Apple Wallet - Apple Support (2024)

FAQs

How to track orders on Apple Wallet? ›

Manually: Tap the Track with Apple Wallet button on the order confirmation screen in apps with iOS 17, iPadOS 17, or on the web with devices using iOS 17 or iPadOS 17, or macOS Sonoma.

Does Apple Wallet track transactions? ›

To see your account balance and transaction history: On your iPhone, open the Wallet app. Tap your connected card. You'll automatically see your balance and transaction history.

How do I track my Apple Wallet spending? ›

On your iPhone, open the Wallet app and tap Apple Card. Tap a transaction under Latest Card Transactions. To see older transactions, scroll down and tap a month or year, then tap a transaction. Tap the transaction again to see details.

Who do I contact about Apple Pay? ›

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

Can I track my Wallet? ›

Can't find your wallet? Chipolo is the perfect tracking device for your wallet because it enables you to find your lost wallet with your phone. So the next time you're searching for it in your backpack, just ring it with your phone! * Use the Apple Find My app for Chipolo Spot finders.

What is the Apple Wallet order feature? ›

Use Wallet Orders to give users the ability to track and manage their purchases in Wallet. You can donate an order to Wallet seamlessly through Apple Pay after payment authorization. To give people the ability to track their orders in Wallet, you need to: Add order details to the payment authorization result.

How to track orders on iPhone? ›

It's easy to check the status of your order. First, visit your Order Listing(Opens in a new window) page and enter your Apple ID and password. Once you sign in, select an item to view your order details. On your order details page, a progress bar and status message display next to each of your items.

What number is 1 800 275 2273? ›

But the attackers in this campaign had an ace up their sleeves: Patel said after denying all of the password reset prompts from Apple, he received a call on his iPhone that said it was from Apple Support (the number displayed was 1-800-275-2273, Apple's real customer support line).

Can I talk to a real person at Apple? ›

Apple Online Store

You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.

Is there a 1-800-number for Apple customer service? ›

How do I track my Wallet location? ›

A wallet finder connects to an app on your phone using Bluetooth and the connection usually works both ways, so you can then keep track of your phone as well as your wallet. The Chipolo CARD wallet finder also offers a few additional helpful features.

Can I access my Apple Wallet online? ›

When you sign in to card.apple.com, you can use Apple Card on the Web to check your account balance, make payments, and more.

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