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User profile for user: Champ1965
Champ1965 Author
User level: Level1 5 points
Having trouble saving tickets to Wallet
I have a credit card on file I downloaded 3 tickets but only 1 shows
Scrolled both was but only 1 shows
iPhone 12, iOS 15
Posted on Feb 28, 2022 1:06 PM
Question marked as Best reply
User profile for user: jdo_apple
User level: Community Specialist
Posted on Mar 1, 2022 10:05 AM
Hello Champ1965,
Sounds like you are only seeing one of 3 tickets you've downloaded to the Wallet app when following Add, use, and share boarding passes, tickets, and other passes in Apple Wallet
Here are some troubleshooting steps you can try:
- When you tap on the one ticket, if there are multiple tickets, you would see gray dots at the bottom of the ticket for each additional tickets.
- If you see these dots, swipe left.
- Restart your iPhone.
- Try adding the tickets again.
- Check "View Expired Passes" at the bottom of the Wallet app to see if these tickets are there.
- If you don't see this option, you can see all passes as Settings > Wallet & Apple Pay > Hide Expired Passes is turned off.
Hope this information helps.
Have a good day.
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Question marked as Best reply
User profile for user: jdo_apple
User level: Community Specialist
Mar 1, 2022 10:05 AM in response to Champ1965
Hello Champ1965,
Sounds like you are only seeing one of 3 tickets you've downloaded to the Wallet app when following Add, use, and share boarding passes, tickets, and other passes in Apple Wallet
Here are some troubleshooting steps you can try:
- When you tap on the one ticket, if there are multiple tickets, you would see gray dots at the bottom of the ticket for each additional tickets.
- If you see these dots, swipe left.
- Restart your iPhone.
- Try adding the tickets again.
- Check "View Expired Passes" at the bottom of the Wallet app to see if these tickets are there.
- If you don't see this option, you can see all passes as Settings > Wallet & Apple Pay > Hide Expired Passes is turned off.
Hope this information helps.
Have a good day.
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Having trouble with Apple wallet saving tickets