Southwest Airlines - General Error (2024)

FAQs

How do you get Southwest to answer? ›

Best to call Southwest's main number 1-800-I-FLY-SWA (800-435-9792) for Customer Service or any other official applicable number published on Southwest's contact page going forward.

1) Clear cookies on the browser you have been using, and try again .or. 2) Use a different browser to access the website. If southwest can log on to your account, and you cannot, that means the problem is with your machine.

Notably, Southwest has been trying to turn the page on a December 2022 meltdown caused by the failure of aging technologies, including one that was supposed to handle crew scheduling in emergencies. The technology failures resulted in 16,900 cancellations and stranded two million passengers.

The Federal Aviation Administration said Tuesday it was placing Southwest Airlines under a heightened safety review after a string of recent near-miss safety incidents involving the low-cost carrier.

Summary. To talk to someone at SouthwEst call +1-800-497-4498 (USA)(US). To communicate with SouthwEst, call their customer service hotline at +1-800-497-4498 (USA)(US) for immediate assistance. You can speak directly with a live representative or explore their online chat option for support.

Live Chat can be found in the Southwest mobile app on iOS and Android devices, or on our website's Help Center. To access Live Chat in your app: Update your app to version 11.2+ or download the Southwest mobile app. Once in the Southwest mobile app, go to the main menu in the upper left-hand corner.

User reports indicate no current problems at Southwest Airlines.

The changes have been put down to financial issues caused by the ongoing problems at aircraft manufacturer Boeing, leading to a hiring freeze and major operational changes.

Reliability. Southwest's reliability is overall hard to pinpoint. In the 2023 Punctuality League Report published by aviation rating site, OAG, Southwest was ranked No. 13 out of 20 airlines for on-time performance.

Southwest Airlines. Not only did Southwest Airlines have the lowest score in WalletHub's safety reporting on U.S. airlines, but as of July 2024, the FAA placed the airline under a safety audit after a string of close calls on its flights.

Does Southwest actually check boarding position? ›

Southwest follows an open seating style, meaning there are no assigned seats. You'll be assigned a boarding group (either A, B, or C) and position (1-60+) upon check-in, which determines your boarding order. Once on board, you choose your seat.

Southwest remains a solid airline choice

If you're still wondering if you should fly Southwest Airlines, the answer is yes for anyone who lives near a hub or travels frequently on a route serviced by the airline.

Ensuring responsiveness to Customer complaints

Email, call, or write to us. Written complaints will receive an acknowledgment in writing indicating receipt of the complaint within 30 days of receipt. You will also receive a substantive response no later than 60 days after our receipt of your complaint.

Re: Complaint

In other hands, I am sorry that the attendant treated you unfairly, you might wants to contact Southwest customer complaint department at: 1 (800) 435-9792. Hope this will helps. The correct phone number for customer relations is 855-234-4654.

Candidates that successfully complete that step will be invited for an in-person interview, and hiring decisions will be made after that. It is normal for it to take 4-6 weeks (or longer) to receive contact from our Recruiters, as they are hard at work reviewing many resumes!

Numbered posts in each of our gate areas indicate where to line up. When your boarding group is called, find your designated place in line and board the aircraft in numerical order with your boarding group.