Sign in to your Microsoft account with Windows Hello (2024)

FAQs

How do I turn off Windows Hello sign in for Microsoft accounts? ›

Here's a step-by-step guide on disabling Windows Hello, outlining what happens once you switch off this feature. To remove Windows Hello, navigate to Start > Settings > Accounts > Sign-in options. Select the Windows Hello method you want to remove and then click Remove.

There could be several reasons why your Microsoft account keeps asking you to sign in. One possible reason is that your browser is not set up to remember your login information. Another reason could be that there is an issue with your account or with the Microsoft website.

Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint.

You might need to restart your device. Then try signing in using Windows Hello again. Note: If you've set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. Select the option you want to use to sign in.

Open Settings. Click on Accounts. Click the Sign-option tab. Under the “Additional settings” section, turn off the “For improved security, only allow Windows Hello sign-in for Microsoft account on this device” toggle switch.

Windows Hello is a more personal way to sign in, using your face, fingerprint, or a PIN. You can use Windows Hello to sign in to your device on the lock screen and sign in to your account on the web.

The remove button could be greyed out if the passwordless option is enabled on the Windows 11 account or if the passwordless account is enabled on your Microsoft account.

Click the Windows icon and then the Settings icon. Go to Accounts > Sign-in options. On the Sign-in options screen, disable Require Windows Hello sign-in for Microsoft accounts. To enable password-free sign-in with a Microsoft account, enable this option again.

Select “Accounts” in Settings. Pick the “Sign-in options” from the left sidebar. Toggle off the button under “Require Windows Hello sign-in for Microsoft accounts” in the right pane. Restart your computer to apply the changes.

On the Windows 11 welcome screen, click on the “Next” button to begin the setup process. Choose the “Offline account” option instead of signing in with a Microsoft account. Next, select the “Limited Experience” option when prompted to set up Windows 11 with a Microsoft account.

How do I find my Windows Hello PIN? ›

After you're signed in, select Start > Settings > Accounts > Sign-in options > PIN (Windows Hello) > I forgot my PIN and then follow the instructions.

Go to Start > Settings > Accounts > Sign-in options. Select Security Key. Select Manage and follow the instructions.

Select Start > Settings > Accounts > Your info. Select Sign in with a Microsoft account instead.

Step 1: Open the settings menu by clicking on the Start button and selecting the “Settings” icon. Step 2: In the settings menu, click on the “Accounts” option. Step 3: In the accounts menu, click on the “Your info” tab. Step 4: Under the “Your info” tab, click on the “Sign in with a Microsoft account instead” link.

Make sure Caps Lock is off. Check that you're entering the right information: a password in the Password field or a PIN in the PIN field. If you're using a Microsoft account, you can switch between entering a PIN and a password by selecting Sign-in options.

Select “Settings” (the gear icon) from the Start menu. Choose “Update & Security” from the Settings window. In the left sidebar, select “Activation.” On the Activation window's right side, you'll see “Add a Microsoft Account.” Click it, then sign in with your credentials.