SupportPaytm Wallet & Gift Voucher
FAQs
How do I talk to Paytm customer care? ›
- Open the Paytm App. Ensure you're logged into your account. ...
- Navigate to 'Help & Support' Tap on your profile picture or use the search bar to find the 'Help & Support' section. ...
- Select the Service You Need Help With. ...
- Submit Your Query.
Step 1: You can call 0120–4888–488 or 0120-4456-456 from your Paytm registered mobile number.
What is the customer care number of Paytm soundbox? ›You can also call us at 0120-4440440 and we will assist you with the process. To order your Soundbox, visit our QR accessories section on the Paytm for Business App. Your ready-to-use Soundbox will be delivered at your doorstep. You can also call us at 0120-4440440 and we will assist you with the process.
Can we use Paytm with email? ›Tap on 'Edit Profile' on the top right corner of the page. In case of adding an email for the first time, enter an email address and click on 'save'. In case of changing email address, replace the existing email address with your new email address and click on 'save'.
Does Paytm refund money? ›Once the refund is validated at Paytm's end, Paytm deducts the refund amount from your pending settlement amount. On successful deduction, Paytm sends an Accept Refund Webhook to the merchant. Post successful deduction Paytm initiates the refund to the bank. Apart from net banking refunds, this is instant in nature.
How do I unblock my Paytm account? ›For your safety and security, Paytm may temporarily block your account upon noticing any suspicious transactions or activity, or if your transactions are not as per the Terms and Conditions listed on our website. If your account has been locked, please contact us at cybercell@paytmmoney.com for resolution.
How to get money back from Paytm if wrong transaction? ›Contact Customer Support of UPI App: Report the wrong transaction to the customer support team of your UPI app. Provide them with all the relevant information and evidence of the transaction. They can assist you in initiating the refund process.
Can I use Paytm without phone number? ›cannot use “Paytm without” mobile number verification. Paytm requires all users to 0″9903″477″719″platforverify their mobile numbers “during the account” registration “process. This is because Paytm is primarily a mobile payment platform, and your mobile number is used as your unique identifier on the platform.
How to recover a Paytm account? ›What to do if your account has gone dormant?
- Click on Reactivate Account button below.
- Verify and give consent on personal details.
- Complete Video capture.
- Wait for 10-30 minutes as details get verified.
- Finish with OTP-based E-sign.
Oct 25, 2023
How do I complain about Paytm? ›
Complaint regarding any fraudulent transaction in bank account/wallet or payment related transactions can be lodged at following,
- IVR help desk number : 1800 120 130.
- Email : reportfraud@paytmbank.com.
Problems in the last 24 hours
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Steps to place a return/ replacement request:
Select the product you want to return/ replace and choose the return/ replace. Select the exact valid reason for return/ replacement of your product. Provide all the details required along with clear images of the product and its packaging.