UPDATE, August 27th 2:45 PM NST: Neopians are still getting blocked by StackPath, and it doesn't seem as if the sensitivity on the automatic banning has been turned down.
In order to get unblocked, you must file a ticket with Neopets support—make sure you include the "Reference ID" number on the page that tells you you're blocked. (That's how they'll identify who to unblock.)
You can create a support ticket by visiting the site below and clicking the blue "CREATE A TICKET" button at the bottom of the page:
TNT, please stop this shenanigans and turn off this firewall. Cheaters have known how to get around StackPath ever since the feature went live in 2019—it's trivial once you know how—so all StackPath is doing now is blocking cheaters not in the know and real Neopians who are just trying to play the game.
UPDATE, 1:00 PM NST: TNT has posted a statement asking anyone that has been blocked to open up a support ticket:
Hello, Neopians! We are currently fine-tuning and improving our site security. If you happen to experience a web page that says you’re blocked on our site, then please make a ticket so our Customer Support team can help you out. Please be sure to include that Reference ID you see on that page to better facilitate the process.We’re receiving a lot of feedback and greatly appreciate the messages. Many apologies for the inconvenience, we hope to get you back into Neopia soon!
You can create a support ticket by visiting the site below and clicking the blue "CREATE A TICKET" button at the bottom of the page:
It's unfortunate to see that TNT is simply not wiping the slate of banned users clean to start over—instead, this will create a bunch of unnecessary work for support and further delay access for Neopians who are simply playing the game.
Yesterday afternoon, a new StackPath feature was turned on that requires users visiting Neopets to complete a captcha to continue their visit. It also seems that users are now being banned by StackPath.
It's currently unknown exactly what sort of behavior triggers a ban, and we haven't seen any reports of anyone being unbanned yet. The bans seem to be IP-based, so visiting Neopets in another browser after being banned won't help.
One of Jellyneo's own staff members was banned yesterday evening, and is still banned as of 13 hours later. Prior to getting StackPath-banned, they were refreshing a few pages in multiple tabs. So it's likely that any "botlike" behavior will lead to a ban—unfortunate since Neopets has a lot of browser refreshing-intensive activities.
What is StackPath?
For those out of the loop, StackPath is a middleman security service that sits between your computer and Neopets servers. You must pass a bot check in order to continue visiting Neopets.com. The intent of the service is to prevent bad actor bots from visiting and using Neopets. Examples include cheating scripts like autobuyers, score senders, etc. However, we've seen that it's "easy" for cheaters to get around StackPath, so it really only ends up as an inconvenience for cheaters not in the know... and everyday Neopians who aren't trying to get around anything.
The StackPath settings seem to be tweaked by TNT every few months, as we've seen numerous times where StackPath gets more aggressive or disappears for periods of time. The captchas we're seeing today are completely new.
Have you been affected?
Were you banned by StackPath? Have you had to complete a captcha?
Share your experience in the comments so we can learn more about what activities to avoid and how other Neopians are being affected.
FAQs
Battle Stats
| Level | Description |
|---|
| 61-90 | High |
| 91-120 | Very High |
| 121-180 | Amazingly High |
| 181 or more | Too High to Count |
6 more rowsNeopets: Virtual pet website plans $4m comeback (BBC, July 2023) After securing $4M in funding, Neopets is on a mission to address its shortcomings and reclaim the spotlight. The team had made a promising start by revamping the homepage and restoring the mini-games.
How do you become a millionaire on Neopets? ›
The Lazy Neopian's Guide to Becoming a Millionaire
- Step One: Learn to Live Frugally. You're not going to get rich if you spend your NP as soon as you get it. ...
- Step Two: Build a Habitarium. ...
- Step Three: Do Your Dailies. ...
- Step Four: Invest in Some Stocks. ...
- Step Five: Do a Bit of Gambling.
Neopets was launched in 1999, and the game allowed players to care for cartoon pets, chat with other users, and play minigames. The game has a total of 150 million registered users and at the height of its popularity in 2005, the game had 35 million monthly active users, Law tells CNBC.
What is the average age of Neopets players? ›
Neopets has never been about kids, at least not today's kids. The site requires that users be aged 13 or over, and the average user of the site is between 18 and 34. That's right, the site is overrun by us, the bravest and coolest generation to ever exist.
How many people play Neopets daily? ›
In June 2020, JumpStart CEO Jim Czulewicz estimated Neopets had 100,000 daily active users and 1.5 million monthly active players.
Why do people abandon Neopets? ›
Maybe they wanted a different NeoPet, but didn't have anymore room. Maybe they're disconnecting from the Internet, either temporarily (such as do to a move) or permanently. (These reasons, however, are more understandable.) Many people don't consider leaving their NeoPet at the Pound to be a big deal.
How many people still use Neopets? ›
Despite Neopets being nearly 24 years old and long past its heyday, the site still sees a fair bit of traffic: Law tells me Neopets has “close to a million” monthly active users, and that number “has been really consistent” over the past few years.
Is Neopets shutting down? ›
Neopets is officially under new management, following the closure of parent company Jumpstart in June 2023. While it briefly appeared that the beloved online pet simulator would be shut down, a new blog has confirmed The Neopets Team (TNT) will now take full ownership of the website, to keep it running in future.
What is the most profitable game in Neopets? ›
One of the most fun and profitable games in Neopia is Stock Market. Much like Wall Street, the name of the game is to buy stocks low and sell stocks high! This option can be a bit more time-consuming than other entries on this list but is extremely effective.
Neopets is now owned by newly-formed company World of Neopia, Inc., with its previous owner JumpStart Games having shut down last month. "The Neopets Team is, for the first time in over a decade, equipped to make meaningful changes in pursuit of a Neopian renaissance," wrote TNT.
What are the rarest items in Neopets? ›
The Top 10 Rarest Items in Neopia
- Name: Darigan Sword of Death. ...
- Name: The Golden Bringer Plushie. ...
- Name: Island Attack Fish. ...
- Name: Tazzalor's Cutlass. ...
- Name: Ski Lodge Mutant Kacheek Plushie. ...
- Name: Xantan Cloak of Slime. ...
- Name: Spoppy III. ...
- Name: 00 Negg. Description: "A suave, sophisticated treat for the extra special Neopet."
Over 50 web browser games from the site's past have been restored via an emulator and are playable right now. These games' triumphant return is a part of Neopets' “new era” that began when Neopets' parent company, NetDragon, allowed the site to spin off into its own fully independent company.
Is Neopets still flash? ›
Neopets has introduced Ruffle, which replaces the Flash Player plugin. Ruffle takes over when you start playing a game on Neopets that was originally designed using Flash. It emulates Flash Player, allowing the game to work properly.
What is retired rarity in Neopets? ›
Once a non-Neocash item is retired from the economy, its rarity is (usually) changed to 180. At this point, the item no longer stocks in the main Neopian Shops, nor is it (usually) given out through dailies or contests. Once an item is retired, you will only be able to obtain it by purchasing it from other users.
What is max pet stats? ›
Each pet has a maximum for each of its five attributes, strength, intellect, agility, will, power. These can be up to 255 250 260 260 250 respectively. These determine how good the pet can be.
Is there a limit on the money tree Neopets? ›
You may collectively obtain up to ten items per day at the Money Tree, Second-hand Shoppe, and Rubbish Dump. If you try to collect more, you will see a generic message instead: Oops!
What is the trading limit on Neopets? ›
Only ten trades can be created at a time, and ten items can be placed in each trade. One can only offer a maximum of ten items or 800.000 neopoints on a trade. If you want to pay over 800.000 the seller can auction the item for you. Or you can offer the wanted price in items plus neopoints.
What is the maximum trading post in Neopets? ›
This works best for items that cost more than the maximum price allowed in user shops (999,999 NP) but less than the maximum Trading Post limit (2,000,000 NP). If you want more than this for your item, you'll either have to use the Auction House, or accept a mixture of Neopoints and items and then sell the items.
