Macy's Credit Card Reviews (2024)

WalletHub Rating

3.2/5

The Macy’s Store Credit Card is a good card for people with fair credit or better who want to save on Macy’s purchases. The Macy’s Store Card has a $0 annual fee, gives new cardholders up to $100 off their first purchases, and rewards all Macy’s spending with 2-5% back. You can also get free shipping and special discounts. Info about the Macy's Store Card has been collected by WalletHub to help consumers better compare cards. The financial institution did not provide the details.

WalletHub Rating Breakdown

User Reviews

3.3/5

605 reviewsRead and write reviews

Editor’s Review

3.0/5

John Kiernan, Credit Card EditorRead full review

Market Comparison

Market Comparison

3.3

The Market Comparison is a key component of the WalletHub Rating, as it measures how appealing the terms of a card are compared to a pool of over 1,500 credit card offers monitored by WalletHub. To ensure cards are evaluated for their most relevant purpose, we score each card across various cardholder needs and select the rating for the need with the highest score, which is “Earn Rewards (Store Cards)” for this card.

Fees

5.0

Rewards

2.9

Cost

3.2

Other Features

0.0

3.3/5

Compared against 1,500+ credit cards

KEY TERMS

Accepted Credit Scores

Accepted Credit Scores

Excellent Credit, Good Credit, Fair Credit

Annual Fee

$0

APR on Purchases

31.99% (V)

Balance Transfer

Balance Transfers Not Allowed

Rewards

Save 20% when you open and use your card. A total savings of up to $100 on your purchases over first 2 days

All members get 25% off any day of choice with Star Passes. Savings events and more.

Gold (Annual Spend $500 or more) & Platinum members (Annual spending $1200 or more) get free standard shipping on Macy's purchases and a Birthday Offer.

Platinum members get 5% back (5 points/$1), Gold members get 3% back (3 points/$1) and Silver members get 2% (2 points/$1) in rewards with no exclusions on Macy’s merchandise.

Macy's Store Card's Additional Info

Add your Macy’s Credit Card to your wallet to access offers in-store and at macys.com.

show more

Learn More

at Department Stores National Bank's secure site

Editor's Review

Fact checked

Macy's Credit Card Reviews (1)

John Kiernan, Managing Editor

December 18th, 2023

Fact Checked by Alina Comoreanu

Senior Researcher

Macy's Store Card Pros & Cons

No membership fees

High rewards rate

20% discount initial rewards bonus

Qualify with fair credit

High Regular APR

Macy's Store Card Review

3.0 / 5

The Macy’s Store Credit Card is a good card for people with fair credit or better who want to save on Macy’s purchases. The Macy’s Store Card has a $0 annual fee, gives new cardholders up to $100 off their first purchases, and rewards all Macy’s spending with 2-5% back. You can also get free shipping and special discounts.

Macy's Store Card Review Highlights


  • Not the only Macy’s card. If you have good or excellent credit, you may be able to qualify for the Macy’s American Express Credit Card. The Amex is a bit more rewarding than this Macy’s Store Card. But you can only apply for the Amex at a store location, and you only need fair credit to get the store card. You can compare the two Macy’s credit cards and check your credit score for free on WalletHub.


  • Good initial bonus. Both Macy’s credit cards give you a20% discount onpurchases made either the day of account opening or the following day, up to $100 saved. That savings limit is the only thing keeping this bonus from being truly spectacular.


  • Convoluted rewards. Silver status (Annual Spend up to $499) entitles you to 25% off any day of choice with Star Passes. The number of Star Passes you get each year is not fixed. Gold status (Annual spend of $500 or more) entitles you to Silver Benefits plus free standard shipping on Macy's purchases and a Birthday Offer. Finally, Platinum Status (Annual spend of $1200 or more) gives you Gold Benefits plus 5% back (5 points/$1) in rewards with no exclusions on Macy’s merchandise. The overall package is pretty good, but this Macy’s rewards card clearly has some moving parts.


  • Above-average APR. The Macy’s Card charges an interest rate that’s above the average for a store card (30.44%) and well above the average among all new credit card offers (22.75%), according to WalletHub’s latest Credit Card Landscape Report. And that means you should always pay your bill in full.


Show More

Macy's Store Card Video Review

Compare The Macy's Store Card vs. Popular Alternatives

Macy's Credit Card Reviews (2)Macy's Store CardMacy's Credit Card Reviews (3)First Tech Choice Rewards World Mastercard®Macy's Credit Card Reviews (4)Capital One Walmart Rewards® Mastercard®

3.2WalletHub Rating

WalletHub Rating

3.2

This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.

Editor’s Rating

3.0

User Reviews

3.3

Market Comparison

3.3

fees: 5.0

rewards: 2.9

cost: 3.2

Other Features: 0.0

3.6WalletHub Rating

WalletHub Rating

3.6

This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.

Editor’s Rating

4.5

User Reviews

3.2

Market Comparison

3.5

fees: 5.0

rewards: 0.0

cost: 3.4

APR: 3.5

Other Features: 5.0

4.3WalletHub Rating

WalletHub Rating

4.3

This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.

Editor’s Rating

4.5

User Reviews

3.3

Market Comparison

4.3

fees: 5.0

rewards: 0.0

cost: 5.0

Other Features: 4.5

(605)
(147)
(1,221)

annual fee$0

annual fee$0

annual fee$0

rewards rate 2 points / $1

rewards rate 1 - 2 points / $1

rewards rate 1 - 5% Cash Back

bonus offer20% discount

bonus offer20,000 points

bonus offerNone

Purchase Intro APRNot Offered

Purchase Intro APRNot Offered

Purchase Intro APRNot Offered

transfer intro aprNot Offered

transfer intro aprNot Offered

transfer intro aprNot Offered

Regular APR31.99% (V)

Regular APR13.50% - 18.00% (V)

Regular APR18.99% or 29.99% (Variable)

Add to Compare

Add to Compare

Add to Compare

Apply Now

Apply Now

Questions & Answers

Can't find what you are looking for? Submit your question about Macy's Store Card to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card. In addition, WalletHub independently collected information for some of the cards on this page.

What's the Macy's Store Card credit score requirement?

2

Upvotes

Reply

2

Chip Lupo, Credit Card Writer

@CLoop

The Macy's Store Card credit score requirement is 640 or better. That means people with fair credit or better have a shot at getting approved for the Macy's Store Card.

You should note that while your credit score is an important factor, there are plenty of other things that will impact your chances of being approved for the Macy's Store Card, too. Some other key criteria include your income, existing debt load, number of open accounts, recent credit inquiries, employment...

show more

How can I check the status of my Macy's Store Card payment?

27

Upvotes

Reply

27

29

WalletHub

@WalletHub

You can easily check thestatus of your Macy's Store Card paymentif you are enrolled in online account management.

For the quickest response, you can reach Macy's Card customer service at 1.800.289.6229.

1

Does The Macy's Store Card Have An Annual Fee Or Not?

21

Upvotes

Reply

21

24

WalletHub

@WalletHub

No, this card doesn't charge an annual fee.

View more answers

Does Macy's charge a fee for not using the credit card each month?

13

Upvotes

Reply

13

11

I've read a few times that people have received discounts when using their card after their initial purchase in stores. I was wondering if anyone would know if I can receive the same discounts using my Macy's credit card on line?

13

Upvotes

Reply

13

17

WalletHub

@WalletHub

You can call customer service at 1.800.289.6229 and they will give you more information.

I found my Macy's Star Rewards card today. How can I find out the balance of this card?

12

Upvotes

Reply

12

5

Can I use my Macy's Store Card anywhere?

9

Upvotes

Reply

9

4

WalletHub

@WalletHub

The Macy's Store Card can't be used anywhere. It can only be used at Macy's and macys.com. The Macy's American Express Card, on the other hand, can be used anywhere Amex is accepted, including Macy's.

You need good or excellent credit (700 or higher) to get the Macy's Amex, and at least fair credit (640 or higher) to get the Macy's Store Card.

4

How do I cancel my Macy's Store Card?

8

Upvotes

Reply

8

Derek Meadows

@dm1895

To cancel your Macy's Store card, call the customer service department at 877-493-9207 and tell the representative to cancel your account effective immediately.

Lastly, provide the representative with any requested information to confirm your identity, such as your Social Security number and date of birth.

2

View more answers

Do you have to pay your monthly balance in full with the Macy's store credit card?

7

Upvotes

Reply

7

8

Can a Macy's store card be used at any other establishment?

7

Upvotes

Reply

7

11

WalletHub

@WalletHub

No, unfortunately the Macy's Store Card can only be used at Macy's and macys.com.

People Also Apply For

First Tech Choice Rewards World Mastercard®

Add to Compare

Capital One Walmart Rewards® Mastercard®

Add to Compare

Mission Lane Visa® Credit Card

Add to Compare

Capital One Platinum Credit Card

Add to Compare

Avant Credit Card

Add to Compare

Milestone® Mastercard®

Add to Compare

Capital One QuicksilverOne Cash Rewards Credit Card

Add to Compare

Surge® Platinum Mastercard®

Add to Compare

Other Macy's Cards

Macy's Credit Card

Add to Compare

Related Credit Card Categories

Macy's Store Card is related to the following categories:

Travel Rewards Credit CardsPoints Credit Cards

Macy's Store Card Reviews

Share your insights and review for the Macy's Store Card

5

22%

4

39%

3

14%

2

6%

1

20%

3.3

605 reviews

605 reviews

What's Your Rating?

cheryl_yaeger

@cheryl_yaeger

1 Star Rating

Bull**** card. First of all the only benefits end up being macy's store credit - which honestly wouldn't even be a problem if the store credit didn't expire after 30 days. So you can never accrue very much. Also they send you bonus offers in the mail saying you will receive more rewards when you use the card a certain amount within a specific time frame, but then they don't honor it.

Comment

robin

@robind_70

1 Star Rating

Verified Customer

Macys Automated Pay By Phone system no longer exists in 2023, when you call to make a payment, the automated system Threatens customers by saying "if you speak to a person, it will cost you". Then it automatically puts on a person!!!
Macys credit card payments Online. Not safe.
MACYS is now FORCING their card holders to either incur charges when paying ther bill
Macys chaged me $29 for not being able to make a payment on automated And caused my credit score to Dive.

Comment

Sheryl Alway

@310sheryl

1 Star Rating

Macy's Citibank Credit RUINED my great credit. They have no regard for longtime loyal customers. I had an account with Macy's for YEARS. I sent them an address change numerous times and my address change and phone number also was on all my online orders. I ordered about $100. of product on-line, never got a bill, was super busy at the time, and a couple months later, when I went in to make a purchase, I found my account in "Recovery" and they said, "I made some purchases and they never heard from me again." They had my correct address AND phone number AND email. I was never contacted about a late payment. NOTHING. Now I owe triple the amount. Customers rely on getting a bill. Period. (Or a call, or an email.) ZERO CONSIDERATION FOR THE CUSTOMER.

Comment

1

CRAIG A COMBIN

@ithacauser27

5 Star Rating

Approved for $300 after applying online yesterday with a 722 credit score. Called in today to see if that was accurate and to possibly try for a higher credit line and was not approved for that.

Comment

1

Tanya

@sincerely_orchids

1 Star Rating

Verified Customer

Approved for $300 after applying online yesterday with a 722 credit score. Called in today to see if that was accurate and to possibly try for a higher credit line and was not approved for that. A little disappointed, but oh well. I pay in full each statement on my other cards so I guess I'll just wait until 6 months to try again. I thought I had gotten approved for the American Express Macy's Card yesterday, but the representative told me it is not. So this is even more disappointing. I feel like I wasted my third hard pull.

Comment

1

srdieu

@srdieu

Wait a couple of months and then go to the furniture department and pick out a couch ask them to check if you can get approval to up your limit to get the couch. After they up it tell them that you need to think about which couch and will be back. Your set! Now forget about the couch and enjoy you credit increase.

Comment

3

Noelle McCrea

@noellement

3 Star Rating

I purchased a piece of furniture on an interest free for 1-year agreement. On the third statement, interest charges started to appear. I called in to correct the charges and was able to get credited back for the charges. You have to watch your back with this card...most people probably just pay the bill and Citibank reaps the profits.

Comment

2

Dcal430

@Dcal430

1 Star Rating

My card was stolen, called and reported it stolen, ask them to lock the account and issue a new card. Rep refused and told me they don't care my card was stolen, they won't be locking my account. I hung up and called again, and the same thing, told me it was too much trouble for them to lock and issue a new card . I told them to close my account immediately or I file a federal complaint, once again refused. I called a third time and again demanded my account closed or I would contact the authorities, finally it was closed.

Comment

1

Leanette Tanner

@nettiegurl16

1 Star Rating

Their reps are never available! Account access online never works either :(
Every time I have logged in to make a payment the option is NEVER available. I fell behind because these clowns either don't hire enough agents, or they don't bother updating anything. I CLOSED my account after 3 months because of this putrid nonsense.

Comment

1

robin

@robind_70

They make it impossible to make a paynent by phone, which is the safest and easiest. Now, it doesnt work. Then they ruin your credit. WHAT company does that?????? Closing my 6 year accout also.

Comment

adunbar561

@adunbar561

1 Star Rating

Verified Customer

BEWARE!!! When I first got the card I loved that could use it anywhere and didn’t have a problem the interest rate was high but I was managing. Fast forward to August 2021 I paid my balance off in full which was $3,000 mind you they credited my account to clear the balance BUT they would not apply it to my credit limit saying that will take TWO weeks for that to happen I never got a notice or anything stating due to the high amount it will take longer to fully clear mind you they took the money out of my account immediately and admitted during the call the funds have been received saying it is their policy for larger payments MIND YOU THEY ENDED UP CHARGING ME $47 FOR INTEREST ON A $0 BALANCE BECAUSE MY CREDIT LIMIT WASN’T UPDATED SO IT MADE IT LOOK LIKE THE PAYMENT DIDNT CLEAR IN TIME AND THEN THEY REPORTED THAT BALANCE TO THE CREDIT BEREAU THIS WHOLE THING IS SO FRAUD the moment that credit limit is updated I am closing my account!!

Comment

4

vince

@vincelonigro328

1 Star Rating

Verified Customer

I purchased an $1800 item in December with 18 months no interest promotion. The website does not allow you to manage promotions to apply payments to the non-promotional charges first. I called twice to ask them to set it up that way and was told it was done. But they're too incompetent to do that simple task. As a result, I have an $8 charge that has been on my card since January, despite paying $500 in monthly payments and making no other charges. Even worse, they charged me interest on the promotional item in March and April. I called them May 17th and was promised the interest charges would be reversed. Naturally, only one of the 2 was reversed. Now I need to waste another 20 minutes on the phone with them today. This is what happens when you outsource customer service to a third world country

Comment

Review Macy's Store Card

WalletHub is committed to transparency and editorial independence. The information about the following cards has been independently collected by WalletHub: Macy's Store Card and Macy's Credit Card

Macy's Store Card

Credit Cards

>

Department Stores National Bank

WalletHub is an independent comparison service.

We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.

Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.

Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsem*nt of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.

Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. In addition, it is not the issuer’s responsibility to ensure all posts and/or questions are answered.

Macy's Credit Card Reviews (2024)

FAQs

How hard is it to get approved for a Macy's credit card? ›

As usual, your chances of getting a credit card at Macy's will depend on your credit score. The minimum required score for this card is 640.

What credit score is needed for a Macys credit card? ›

The credit score you need for the Macy's Credit Card is 700 or better. That means people with at least good credit have a shot at getting approved for this card. The Macy's Store Card, however, has more lenient requirements. This card accepts people with at least fair credit for approval (640+ credit score).

Is Macy a good credit card? ›

Bottom LineThe Macy's Credit Card is a good deal for Macy's shoppers, giving 1 - 5 points per $1 spent on purchases normally, plus special discounts of 20% discount when you open and use your card. The card has a $0 annual fee and is available to people with good credit or better.

Is Macy's credit card a hard inquiry? ›

Yes, the Macy's Credit Card does a hard inquiry on your credit report when you apply. A hard inquiry usually results in a slight decrease in an applicant's credit score, but the effect only lasts for a short period of time.

What is the easiest store credit card to get? ›

Here's a Summary of the Best Instant Approval Store Credit Cards
  • Prime Visa.
  • Capital One Walmart Rewards® Mastercard® *
  • Costco Anywhere Visa® Card by Citi *
  • Gap Good Rewards Credit Card *
  • Key Rewards Visa *
  • Target RedCard™ Credit Card *
  • MyLowe's Rewards Credit Card *
  • Kohl's Card *

Can I get a Macy's card with a 600 credit score? ›

You need good or excellent credit (700 or higher) to get the Macy's Amex, and at least fair credit (640 or higher) to get the Macy's Store Card.

What is Macys starting credit limit? ›

The starting credit limit for the Macy's Credit Card is not officially disclosed by the issuer, but according to online cardholder reports, can be anywhere between $100 to $2,500.

Who does Macy's credit card pull from? ›

Department Stores National Bank (“DSNB”) is the issuer of the Macy's Store Card. For each account with a balance, a minimum payment will be required and you may incur a late fee if you fail to make any required minimum payment on time.

What credit card does everyone get approved for? ›

The OpenSky® Plus Secured Visa® Credit Card is the easiest credit card to get approved for because there's no credit check for new applicants. In addition to being easy to get, the OpenSky Plus Card has a $0 annual fee and reports to the major credit bureaus, making it easy to save money and build credit.

What are the disadvantages of Macy's credit card? ›

A big drawback to the Macy's Credit Card is how rewards work. Points are only redeemable for a Star Money reward (a Macy's gift card). Most store credit cards are like this, but it's still a disadvantage compared to top credit cards that earn more versatile rewards, such as cash back.

How often does Macy's increase credit limit? ›

The Macy's Credit Card will increase your credit limit no more than once, generally. This time frame applies whether you request a credit limit increase yourself or wait for Department Stores National Bank to offer you an automatic increase. It's typical for credit cards to have a waiting period between increases.

What is the highest Macy's credit card? ›

The highest level Macy's credit card is the Macy's American Express Credit Card, especially when paired with the Platinum tier of the Macy's Star Rewards loyalty program. Platinum-level Macy's Amex cardholders earn 5 points / $1 spent on eligible Macy's purchases.

Why is Macy's charging me $2? ›

We treat a credit balance as a balance of zero. Minimum Interest Charge. If we charge you interest, the charge will be no less than $2. We add the charge to the regular purchase balance or allocate it among one or more of the balances that accrues interest.

Does Macy's do automatically increase credit limit? ›

The Macy's Credit Card may offer an automatic credit limit increase if Department Stores National Bank's regular review of your account shows a history of on-time payments and low debt. An automatic credit limit increase involves a soft pull, which does not affect your credit score.

Is Macy's credit card owned by Citibank? ›

At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. The Macy's American Express Card program is issued and administered by Citibank, N.A.

Why can't I get a Macy's credit card? ›

The Macy's Credit Card is hard to get because it requires good credit for approval, which means you need a credit score of 700+ to have good odds of being approved. This requirement may be difficult for the average American to meet. On top of that, you'll need to have a steady income and meet a few other requirements.

How long does it take to get approved for Macy's credit card? ›

Credit decisions are usually immediate but can take 7-10 business days to process.

Top Articles
Latest Posts
Article information

Author: Jerrold Considine

Last Updated:

Views: 6708

Rating: 4.8 / 5 (58 voted)

Reviews: 89% of readers found this page helpful

Author information

Name: Jerrold Considine

Birthday: 1993-11-03

Address: Suite 447 3463 Marybelle Circles, New Marlin, AL 20765

Phone: +5816749283868

Job: Sales Executive

Hobby: Air sports, Sand art, Electronics, LARPing, Baseball, Book restoration, Puzzles

Introduction: My name is Jerrold Considine, I am a combative, cheerful, encouraging, happy, enthusiastic, funny, kind person who loves writing and wants to share my knowledge and understanding with you.