In-Game Purchases - Support | Amazon Games (2024)

FAQs

Can you get a refund on Amazon Games? ›

Pre-orders, prior to release date, can be cancelled at any time, for any reason. For more information, check out our Amazon Pre-Order Price Guarantee. After release, all games developed and/or published by Amazon Games and purchased from Amazon are non-returnable and non-refundable at this time.

Go to Prime Gaming and log in. Select the offer you wish to claim, and follow the offer's unique instructions. Note: Offers may vary by country.

You can purchase in-game items from the in-game Store, using real world currency from your Steam Wallet. For more information on Steam Wallet, check out Steam support.

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.

Prime Gaming offers free games, a free monthly Twitch channel subscription, where available, and more benefits. Prime Gaming includes the following benefits: Member Access to Game Content - Get access to select games and other gaming benefits at no additional cost, offers may vary by country.

Your Amazon Prime subscription gives you Prime Gaming which includes a rotating selection of free games you can download and keep forever each month. The games come from a variety of publishers and distributors, such as GOG, Epic Games, and even Amazon games.

Prime Gaming is worth your time if you're already a Prime member. It could help you quickly recoup half the value of an annual $139 Prime membership cost, even if you use it casually.

Prime Gaming offers free games, a free monthly Twitch channel subscription, where available, and more benefits. For more information about Prime Gaming Benefits, see What is Prime Gaming?. Prime Gaming is included with: Annual and monthly paid Prime.

Why am I being charged for Prime Video if I have Amazon Prime? ›

Prime Video Channels do not form a part of your Prime subscription. They are additional, paid subscriptions that allow you to add the content you want from third-party premium networks and other streaming entertainment channels.

Frequently asked questions. What is Amazon Luna? Luna is a cloud gaming service that lets you play games on devices you already own including: supported Fire TV, Fire tablets, Windows PC, Chromebook, and Mac devices, and web apps available on iPhone, iPad, Android devices, and select Samsung Smart TVs.

ARK: Survival Evolved is Free To Own! Suddenly awakened on a strange primal world filled with dinosaurs and humans struggling for dominance; you must piece together the history of how you arrived there, team-up with legendary heroes, and confront powerful dark forces seeking to control the fate of all life.

The 'ARK: Survival Evolved' now joins the long list of games offered by Epic Games Store for free, which includes names like Civilization VI, Grand Theft Auto V and Borderlands. The 'ARK: Survival Evolved' is one of the newest games released by Epic Games Store.

Ark has been free on the Epic Games Store before – it was the featured free game back in 2020, to celebrate its fifth anniversary. Since then, Ark has seen its final set of paid DLC expansions roll out, including one with former Tenth Doctor David Tennant and the conclusion of the Genesis arc.

Amazon's video game return and testing policy allows customers to return video games within 30 days of purchase for a full refund, as long as the game is unopened and in its original packaging. If the game has been opened, customers may still be eligible for a refund or replacement, depending on the circ*mstances.

The rewards points you redeem will be deducted from your rewards points balance when you place your order, not when your order is shipped. If you cancel your order before it ships, your points will be refunded automatically within 48 hours. Note: There are no fees for using your rewards at Amazon.

Once you claim a game, it's free for you to keep forever. In-game content. There's also a wealth of free-to-download in-game content. The selection varies, but there's always something here from popular games and top-tier titles like League of Legends, Roblox, Battlefield 2042, and more.