How to use two-step verification with your Microsoft account (2024)

How to use two-step verification with your Microsoft account (1)

Microsoft has offered two-step verification (2FA) process since early 2013. Also known as two-factor authentication or two-step authentication, the process strengthens your account security by requiring you to enter your password (step 1), then a security code (step 2). The security code can be sent to you by e-mail, SMS, phone call or you can use an authenticator app on your mobile device.

Enabling two-step verification on your Microsoft account will enable it across all Microsoft services that currently support two-step verification, like Windows, Outlook.com, Office, and SkyDrive. Here's how to get started:

Enable two-step verification

How to use two-step verification with your Microsoft account (2)

Step 1: Go to this Account Settings page, and look for both an email address and phone number under the section titled "Security info helps keep your account secure." If either piece of information is missing, click on the Add security info link and follow the prompts.

The SMS functionality of 2FA relies on your phone number being connected to your account, so don't skip it. Otherwise you'll need access to your email account to receive your secondary log-in code.

Step 2: Click on the "Set up two-step verification" link.

Step 3: Follow the setup process until you reach the end, then click "Done." You may be asked to provide a verification code, sent to either your phone via SMS or to your alternate email address, before you can complete the two-step setup. Once it's complete, you should receive an email confirmation from Microsoft sent to your alternate email address.

Pair an authenticator app with your Microsoft account

How to use two-step verification with your Microsoft account (3)

You can get security codes by email, phone call or SMS, but an even easier way is to use an authenticator app on your mobile device. Authenticator apps, like Google Authenticator, run locally on your device and work even if your device doesn't have an Internet connection. To use an authenticator app, you first have to pair it with your Microsoft account.

Step 1: Download the authenticator app of your choice to your device. Android, iOS, and BlackBerry users can use Google Authenticator, while Windows Phone users can use Microsoft Authenticator.

Step 2: Go back to your Microsoft account security info page, and you should see a prompt to setup an mobile app. If not, click on "Set up identity verification app" link under the Identity verification apps section.

Step 3: Launch your preferred authenticator app, then scan the bar code on the screen.

Step 4: When the security code appears in the authenticator app, enter it in the box, then click on the Pair button.

Using two-step verification

Once you've enabled two-step verification on your Microsoft account, logging in to your Microsoft services will require your account password and a security code. Fill out the required information (usually the last four digits of your phone number, or a portion of your email address) to trigger the security code being sent to your device. Otherwise, launch whatever app you used to set up verification codes (Google Authenticator, for example) and then enter the code in the text field.

Lastly, some apps and devices don't support security codes. In those instances, you can go to the security info page and create an app password to log in.

How to use two-step verification with your Microsoft account (2024)

FAQs

How to use two-step verification with your Microsoft account? ›

After the account.live.com page has opened, select Security & Privacy, go to More Security Settings, scroll down and select Set up two-step verification. You'll have the option to confirm your identity via email, phone or the Microsoft account App.

How do I complete Microsoft verification? ›

When you sign up for a Microsoft account or add an email address to your account, we automatically send a request to that email for you to verify that we have the right address. To finish the process, just follow the verification link in the email.

How do I enter a Microsoft verification code? ›

To sign in using a verification code with the Microsoft Authenticator app
  1. Sign in to an application or service such as Microsoft 365 using your username and password.
  2. Microsoft prompts you for a verification code.
  3. Open the Microsoft Authenticator app on your phone and enter the code in the box where you are signing in.

How do I complete Microsoft Authenticator? ›

Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add Account then choose Work or School account. Choose Scan QR Code.

Is there another way to verify Microsoft account? ›

Add a way to verify sign-in to your Microsoft account
  1. Sign in to the Advanced security options page of your Microsoft Account. Sign in.
  2. Select Add a new way to sign in or verify then choose how you would like to receive security codes. ...
  3. We'll send a security code to the new number or email to confirm. ...
  4. That's it!

How to unlock a locked Microsoft account? ›

Go to Recover your account and type in the email address, phone number, or Skype name you use to sign in. Then select Next. https://account.live.com/password/reset 2. We'll ask where you'd like to get your security code.

Is it possible to bypass 2-step verification? ›

One of the easiest and, therefore, most common ways to bypass two-factor authentication is by simply utilizing the password reset function of websites and applications.

Can I skip 2-step verification? ›

Manage your Google Account.

At the top, tap Security. Under "How you sign in to Google," tap 2-Step Verification. You might need to sign in. Tap Turn off.

How to login without 2-step verification? ›

Turn off 2-Step Verification
  1. Open your Google Account.
  2. In the "Security" section, select 2-Step Verification. You might need to sign in.
  3. Select Turn off.
  4. A pop-up window will appear to confirm that you want to turn off 2-Step Verification. Select Turn off.

How do I set up two step verification for Microsoft? ›

After the account.live.com page has opened, select Security & Privacy, go to More Security Settings, scroll down and select Set up two-step verification. You'll have the option to confirm your identity via email, phone or the Microsoft account App.

How can I verify my Microsoft account without my phone? ›

You can try using an alternate contact method like an email address or authentication app. This offers flexibility and verifies your identity. You can also use security questions set up during the account creation process. This'll prove you own the account and you can get back in.

What happens if you can't recover your Microsoft account? ›

If your Microsoft account recovery request wasn't granted, you can keep trying as many times as you want, up to two times per day. Important: We recommend that you review the guidance for filling out the recovery form before trying the form again.

How do I recover my Microsoft Authenticator key? ›

- On your new device, open the Authenticator app and select Begin recovery before signing in. - Sign in to the same personal Microsoft account that you used for the backup. - Wait for the recovery to complete and then check your data.

How do I reset my Microsoft Authenticator? ›

Resetting Microsoft Authenticator
  1. Open Microsoft Authenticator on your device.
  2. In the “Settings” menu, usually found at the top right corner of the screen, scroll down and select “Accounts”.
  3. Choose the account you want to reset by tapping it.
  4. Then tap “Remove account” or a similar option.
  5. Follow the prompts to confirm.

How to get a 6 digit authentication code? ›

You need to install the Google Authenticator app on your smart phone or tablet devices. It generates a six-digit number, which changes every 30 seconds. With the app, you don't have to wait a few seconds to receive a text message.

How do I get Microsoft to stop asking me to verify? ›

Locate the “Sign-in Preferences” section and click on “Change”. Personalize the sign-in preferences to your liking, such as the frequency of prompts or disabling them. Don't forget to save the changes!

Why do I keep getting Microsoft verification? ›

If you're receiving unsolicited verification codes, this means that someone is trying to login your account and unable to pass the verification process. Kindly see the suggestions provided in this article on how to keep your Microsoft account safe and secure.

How to login to Microsoft without authenticator? ›

Web Browser Method:
  1. Sign in to your Microsoft account using a web browser.
  2. Go to the Security settings page.
  3. Look for the Two-step verification section and click on it.
  4. Choose Turn off two-step verification.
Mar 28, 2024

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