How to restore game data & fix other errors in Google Play Games Mobile App (2024)

Some games autosave your progress when you're signed in with Google Play Games Mobile App. If your game autosaves, you can sync your game data and pick up where you left off. If you get a new Android phone, to restore game progress, sign in to the same account you used before.

Restore game progress in Google Play Games Mobile App

If your game is missing your progress, check if your game is using Google Play Games Mobile App, and make sure you're signed in to the correct account. Try these steps:

  1. On your Android phone or tablet, open the Play Store app How to restore game data & fix other errors in Google Play Games Mobile App (1).
  2. Search for the game and open its detail page.
  3. Under the preview images, tap Read more. At the bottom, look for "Uses Google Play Games Mobile App."
  4. If it uses Google Play Games Mobile App, open the game and find the "Achievements" or "Leaderboards" screen.
    • If you can't find Achievements or Leaderboards, follow the steps to clear storage below. In step 3, select the game in place of Google Play Games Mobile App.
  5. On the "Achievements" or "Leaderboards" screen, to see which account you’re using, at the top, tap your profile image.
  6. If this account doesn't match the account you were using before, go back and tap More How to restore game data & fix other errors in Google Play Games Mobile App (2) How to restore game data & fix other errors in Google Play Games Mobile App (3) Sign out.
  7. Reopen the game and sign into the correct account.

Tip: Not all games automatically save your progress. If these steps don’t work for you, contact the developer directly.

How to prevent loss of game progress

  1. On your Android phone or tablet, open the Google Play Games Mobile App How to restore game data & fix other errors in Google Play Games Mobile App (4).
  2. At the top, tap More How to restore game data & fix other errors in Google Play Games Mobile App (5) How to restore game data & fix other errors in Google Play Games Mobile App (6) Settings.
  3. Under your Gamer ID, you'll see which account is signed in.
    • If the account info is incorrect: tap your email address, then select the correct account.
  4. Turn on “Automatically sign in to supported games.” You’ll be signed in to new games with this account.

Fix problems with Google Play Instant

Games designed for Google Play Instant have an "Play" or "Try" button that you can open and play instantly without having to install. If you have problems with instant apps, you can try opting out and opting in again. Learn how to opt in and out.

Fix other Google Play Games Mobile App errors

  1. Open your device's Settings app.
  2. Tap Apps & notifications How to restore game data & fix other errors in Google Play Games Mobile App (7) See all apps.
  3. Scroll down and tap Google Play Games Mobile App.
  4. Tap Storage How to restore game data & fix other errors in Google Play Games Mobile App (8) Clear storage.
  5. Reopen the Play Games app.

You can also retry these steps and select Google Play services or the game that you are having trouble with.

Restart your device

  1. Press and hold the Power button until the menu pops up.
  2. Tap Power off or Restart if that is an option.
  3. If needed, press and hold the Power button until your device turns on again.

If you're still having trouble

If these steps don’t work, see other troubleshooting steps.

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How to restore game data & fix other errors in Google Play Games Mobile App (2024)

FAQs

How to restore game data & fix other errors in Google Play Games Mobile App? ›

If you deleted your Google Play Games account by accident, please try re-logging or re-adding your Gamer Profile ID. For further assistance regarding any Google account issues, please contact Google support.

How do I restore my Android game apps? ›

How to See Recently Deleted Apps via Play Store?
  1. Go to Google Play and tap on the Menu. Go to the Google Play Store and log in using your Google account. ...
  2. Choose My Apps and Games. From the menu, select the My Apps and Games option. ...
  3. Tap on All option. ...
  4. Find the deleted apps and tap on Install.
Dec 12, 2022

How do I restore my game apps? ›

Procedure
  1. Open the Play Store app.
  2. Tap the three horizontal lines in the top left. ...
  3. Tap My Apps & Games.
  4. Tap Library.
  5. Tap INSTALL for the applications that you'd like to recover.

Can you recover deleted Google Play Games account? ›

If you deleted your Google Play Games account by accident, please try re-logging or re-adding your Gamer Profile ID. For further assistance regarding any Google account issues, please contact Google support.

Where is game data stored on Android? ›

All Saved Games are stored in your players' Google Drive Application Data Folder. This folder can only be read and written by your game - it cannot be viewed or modified by other developers' games, so there is additional protection against data corruption.

Can I restore apps from Google Play? ›

You can use apps that you bought on Google Play on any Android device without the need to pay again. Each device must be signed in to the same Google Account. You can also reinstall an app that you bought but deleted. Also, if you turn off an app that comes with your device, you can turn it back on.

Can I recover a deleted game app? ›

Navigate to the green dropdown menu at the top left of the screen and tap it. This will bring up two options, installed and uninstalled. Tap uninstalled. This will bring up a list of every app you've ever installed, including those you've deleted.

How do I restore my apps with data? ›

When you reinstall an app, you can restore app settings that you'd previously backed up with your Google Account.
  1. Open your device's Settings app .
  2. Tap System Backup. App data. If these steps don't match your device's settings, try searching your settings app for backup .
  3. Turn on Automatic restore.
Oct 20, 2022

Why are my Google Play games not working? ›

Make sure you have updated your game to the latest version. Try clearing your cache by going to Settings > Application Manager > Google Play Services > Clear Data/Cache. Make sure that you are using the latest Google Play Services and Google Play Games versions by opening Google Play and visiting the My Apps menu.

What happens if I delete Google Play Games data? ›

Data used by Play services is mostly cached data for these APIs, duplicated data of Android wear apps synched with your phone and some kind of search index. If you delete this data, chances are Google Play services will just recreate it, although 3.9 GB is really much (mine only use 300 MB).

What happens if I delete Google Play Games app? ›

If you delete your Play Games profile, all of your Play Games information will be deleted from your Google Account and your gamer name will become available to other users.

Will I lose my progress if I uninstall a game Google Play? ›

The game uses Google Play or Game Centre to save your progress, what this means is if you change your device or uninstall the game to install it again, You will be able to recover your progress as long as you log into the original account used when first installing the game.

How do I access mobile game data? ›

Where is Game Data Stored on Android? Generally, your Android phone stores the saved game data in the Google Drive Application Data Folder. You can access the game files in /data/data/ (internal storage). Also, check the external storage for game data below /mnt/sdcard/Android/data/.

Where are game files saved? ›

Windows: On Windows, most save games can be found by opening File Explorer and navigating to "%homepath%\AppData\LocalLow". You can do so by pasting that file path into the address bar in your file explorer.

Where are my game data stored? ›

Game data is typically stored on the device's internal storage under a directory called "Android/data".

How do I download Google Play app history? ›

On your Android phone, open the Google Play store app and tap the menu button (three lines). In the menu, tap My apps & games to see a list of apps currently installed on your device. Tap All to see a list of all apps you've downloaded on any device using your Google account.

How do I restore data from a backup? ›

How to restore your phone from a Google backup
  1. When you reach the Copy apps & data screen, tap Next.
  2. On the Use your old device screen, tap on Can't use old device.
  3. Sign in to your Google account and agree to the Terms of Service.
  4. Select what you want to restore to your device, then tap Restore.
Mar 17, 2022

How do I restore game data from Game Center? ›

Log into Game Center using the email address you originally linked to your account. To do that, go to Settings > Game Center > Apple ID. 2. After you log into Game Center using the right Apple ID and open the game, you'll be prompted to load the existing progress.

How do I recover all data from my Android? ›

To recover data after factory reset Android, navigate to the "Backup and Restore" section under "Settings." Now, look for the "Restore" option, and choose the backup file you created before resetting your Android phone. Select the file and restore all of your data.

Is it possible to recover Android data? ›

Install and run EaseUS MobiSaver for Android and connect your Android phone to the computer with a USB cable. Then click the "Start" button to make the software recognize and connect your device. After connected your Android phone, the software will quickly scan the device to find all the existing and lost data.

How do I restore my previous data on Android? ›

Open Settings > Accounts and backup and tap Restore data. Make sure the correct device is listed, then select it. Review the different types of content to see which ones will be restored. Uncheck any you don't wish to be restored, then tap the Restore button.

What apps can recover deleted files? ›

Here is a list of popular Android data recovery apps:
  • Eassiy Android Data Recovery.
  • Tenorshare UltData for Android Data Recovery.
  • Wondershare Dr Fone.
  • EaseUS MobiSaver for Android Free.
  • iMyFone D-Back Android Data Recovery.
  • FoneLab.
  • Disk Drill.
  • DiskDigger Photo Recovery.
May 25, 2023

How do I backup and restore app data with or without root? ›

Step 1:Download and install iMyFone D-Back for Android on your computer. Open the tool and click on "Recover Phone Data". It will allow you to make a full backup of your Android app data without root. Step 2:Enter your Android device's make and model so the data package can be downloaded.

How do I access my Google backup? ›

Find and manage backups
  1. Go to drive.google.com.
  2. On the bottom left under "Storage," click the number.
  3. On the top right, click Backups.
  4. Choose an option: View details about a backup: Right-click the backup. Preview. . Delete a backup: Right-click the backup. Delete Backup.

Where is backup and restore on Android? ›

Open your phone's Settings app. Backup. Under “Backup details,” review what data is backed up on your device.

How do I get Google Play games to work? ›

Begin installation
  1. On your Windows computer, go to play.google.com/googleplaygames.
  2. Click Download.
  3. To install the app, open the downloaded file, then follow the instructions. The installation can take a few minutes.

How do I access my Google Play Games account? ›

On an Android phone or tablet
  1. On your device, open the Settings app.
  2. Tap Google Settings for Google apps. Play Games.
  3. Turn on Automatically sign in to supported games.
  4. If you have multiple accounts: At the top of the "Settings" page, make sure the correct account is signed in.

Why is Google Play error? ›

In most cases, to fix this Google Play Store error, you just need to update your Android OS to the latest version. Open the Settings menu, and you'll see a Software Update notification at the top of your device if it doesn't have the latest firmware. Tap it and follow the instructions.

What happens if I delete Google app data? ›

Deleting info from a device will delete it everywhere it's synced. To delete the data from one device without removing it everywhere: Turn off sync on the device.

Does your data save when you delete a game? ›

When you delete a game, it usually leaves your saved game files and other game settings on the PS4 in case you later reinstall the game. If you're sure you don't want your game files, you can delete them as well.

Does deleting game data delete save data? ›

It's important to note that once you delete your game save data there is no way to recover it, so make sure you're happy with your choice before you delete any data.

Is it safe to disable Google Play Games? ›

We don't recommend that you disable the Play Store app because other apps might not work properly without it.

What happens when a app is deleted from Play Store? ›

What happens if an app is removed from Google Play? The app will no longer be available to download on Google Play. If you have the app installed on your device, you can continue to use the app, however you will not be able to update your app.

What is the point of Google Play Games app? ›

Google Play Games is a PC application that lets you browse, download, and play select mobile games on a Windows desktop or laptop. Besides enjoying your favorite Android games on a PC, you'll have keyboard and mouse access, seamless sync across devices, and integration with Google Play Points.

Does uninstalling and reinstalling a game fix it? ›

Does uninstalling and reinstalling a game fix issues? Reinstalling will only fix a bug if something went wrong during the previous installation process, if the problem was transitory. If, for example, you have a flaky hard disk that sometimes fails to properly write or read data, reinstalling it might fix the problem.

Will I lose everything if I uninstall a game and reinstall it? ›

Will I lose everything if I uninstall a game and reinstall it? If you uninstall a game, it's deleted from the storage. You can reinstall at any date, and the game saves will be playable. Game data (save files) are stored in the cloud for every game, while the game itself is just stored on the console.

Will I lose my progress if I uninstall a game and reinstall it? ›

Most games implement this, so that your progress will stay no matter which computer you use to play it. Even when you uninstall a game, the saves would have been saved on the cloud, so that next time you install it again, the saves are downloaded and synced with the game again so you can continue playing.

How do I transfer my mobile game data to my new phone? ›

To transfer your game from one device to another, you need to be logged in to Google Play. Simply log in on your new device with the same account you used on the old one, download the game in Play Market, and continue playing.

How do I backup my Android game data? ›

Start or stop a backup
  1. On your Android phone, open the Google One app .
  2. At the bottom, tap Storage.
  3. Scroll to the device backup section. If this is your first phone backup: Tap Set up data backup. ...
  4. To find your backup settings, tap Manage backup. To back up the data on your phone, turn on Device data. ...
  5. Tap Back up now.

Do you need mobile data to play games? ›

Unfortunately, the most popular mobile games often require an internet connection just to open them. And if you want to play them, you'll need to spend even more data. We've done some of the heavy lifting for you. Here are the best mobile games that don't use data and don't need an internet connection to play.

How do I check my game files? ›

To check your game installation and make sure that there are no corrupted or missing files causing the problem:
  1. Open your Game Library on Steam.
  2. Right-click on your game.
  3. Select Properties from the menu.
  4. In the Properties menu, select Local Files.
  5. On the Local Files page, select Verify integrity of game files.
Feb 14, 2023

What are game files saved as? ›

Common game file extensions include . GAM, . SAV, and . ROM.

How do I find saved files on my phone? ›

Find & open files
  1. Open your phone's Files app . Learn where to find your apps.
  2. Your downloaded files will show. To find other files, tap Menu . To sort by name, date, type, or size, tap More. Sort by. If you don't see "Sort by," tap Modified or Sort .
  3. To open a file, tap it.

How do I access my data folder on Android? ›

Edit Files In Data Folder (Android 13 & Above)
  1. Navigate to Data Folder. Using QuickEdit built-in file explorer to locate the data folder under internal storage, the path is similar as: /storage/emulated/0/Android/data.
  2. Open File using System File Manager.

Where have my games gone? ›

Hi there, your games aren't gone anywhere. Search for Games (Game space), go to the My games page, click on the three dots in the middle of the screen. The settings page will open. Toggle off the option, Show games icons in Games only.

Does Game Center save game data? ›

You can use iCloud and Game Center to keep your progress, high scores, and game saves up-to-date across your devices. If you're signed in to the same iCloud and Game Center accounts and download Apple Arcade games from the App Store on all of your devices, you can access your game saves and progress on all of them.

How do I recover my Android game folder? ›

Here are the steps you can follow to undelete existing folders on Android using the Undeleter Recover application.
  1. Install the Undeleter application available on the Playstore.
  2. Open the app.
  3. There will be a prompt for root access.
  4. Press Allow.
  5. Select the Restore Files/Restore Data menu.
Nov 20, 2022

How do I get my old game data back? ›

Some games autosave your progress when you're signed in with Google Play Games Mobile App. If your game autosaves, you can sync your game data and pick up where you left off. If you get a new Android phone, to restore game progress, sign in to the same account you used before.

How do I recover deleted game data? ›

This guide shows you how to recover deleted games on PC using Recycle Bin:
  1. Open Recycle Bin.
  2. Check the files and folders in Recycle Bin and find the items you want to recover.
  3. Select the items you want to restore. ...
  4. Right-click your select files and select Restore from the pop-up menu.
Apr 20, 2023

How do I Restore deleted game files? ›

Restore Deleted Games on PC from the Recycle Bin
  1. Double-click the Recycle Bin icon on the Desktop.
  2. Check if the deleted game file remains in the Recycle Bin window once it opens.
  3. If it's there, choose to Restore by performing right-clicking on it.
  4. The saved game file should instantly resurface in its original location.
Apr 17, 2023

How do I recover deleted files on Android app? ›

Open your Google Drive App. Tap the file you'd like to recover. Tap Restore.

How do I recover deleted data on Android? ›

Method 1: Recover From Backup
  1. Pay a visit to your device's Settings.
  2. Choose “Accounts and back up”.
  3. Tap on Backup and restore.
  4. Select Restore data.
  5. Choose what you would like to restore, and then tap on Restore.
Oct 3, 2022

How do I recover deleted files from my Android? ›

2 Restore Deleted Items using Google Drive
  1. Open the Google Drive app.
  2. Swipe from left to right, and select Trash.
  3. Look through the files listed for missing files. If you see a file you wish to restore, select the 3-dot menu for that file. Select Restore from the menu.

How can I recover deleted files from my Android without root? ›

# 1.

on your Android phone, you can effectively get them back without rooting the device: Step 1: Go to "Settings" on Android phone, tap on "Account". Step 2: Sign in with your account and password. Step 3: Tap "Backup and Restore", click "Restore".

How do I find where my game files are stored? ›

Windows: On Windows, most save games can be found by opening File Explorer and navigating to "%homepath%\AppData\LocalLow". You can do so by pasting that file path into the address bar in your file explorer.

Where is game data stored on Samsung? ›

Read/Write isolation. All Saved Games are stored in your players' Google Drive Application Data Folder. This folder can only be read and written by your game - it cannot be viewed or modified by other developers' games, so there is additional protection against data corruption.

Where are game files stored on Samsung? ›

Game data stored on an Android device is almost always stored to the /userdata partition or, if supported, to the device's external storage. The exact filesystem path varies by device and by the type of game. Where can I share my Android game for free?

How do I recover deleted files from an app? ›

Here is a list of popular Android data recovery apps:
  1. Eassiy Android Data Recovery.
  2. Tenorshare UltData for Android Data Recovery.
  3. Wondershare Dr Fone.
  4. EaseUS MobiSaver for Android Free.
  5. iMyFone D-Back Android Data Recovery.
  6. FoneLab.
  7. Disk Drill.
  8. DiskDigger Photo Recovery.
May 25, 2023

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