How to clear your cloud storage in 5 easy steps (2024)

These days, keeping everything in the cloud is easy. With automatic uploading and synchronisation of files, it’s easy to see why people want to save everything.

After all, with digital storage, what’s the harm? But space can quickly fill up if left unchecked.

The thing is, although cloud storage is fantastically convenient, it can sometimes become an unorganised mess. It’s also possible that you’ll eventually run out of storage space and won’t be able to save any new files.

In true Kondo fashion, if a file or folder ‘sparks joy’ for you – we’re never going to encourage you to delete it. Instead, we’re going to give you smart, simple ways to clear and reorganise your cloud storage.

Jump to a section

  1. Why is my cloud storage full?
  2. Why do I need to clean up my cloud storage?
  3. How do I free up cloud storage space?

First of all, why is my cloud storage full?

If your cloud storage is full, there’s a decent chance one of the following scenarios will be the cause:

  • Syncing unnecessary files – an app on your device might be uploading unnecessary files to your cloud storage, like the ‘Downloads’ or ‘WhatsApp Images’ folders on your phone
  • Shared files – in some cases, large files or folders that are shared with you can count towards your total cloud storage usage
  • Multiple copies of the same file – thanks to file history in apps like Dropbox Paper, it’s generally not necessary to store multiple versions of files, as you can always roll back to a previous copy
  • Deleted files – if you’ve recently deleted files and your storage is still full, it may be that your cloud storage is still updating and needs to sync the changes before the storage usage updates

Why do I need to clean up my cloud storage?

The world-renowned Marie Kondo approach to decluttering focuses on keeping things that ‘spark joy’ around you and discarding the rest. For digital data, this method not only stops you from exceeding your storage quota but will also create a more pleasant experience in using your files.

If you don’t get a handle on your cloud storage, you could find yourself unable to upload, edit or sync new file versions. Depending on the provider, they may even delete your files if you don’t clear space, too.

Try Dropbox or upgrade your plan

How do I free up cloud storage space?

There’s no need to panic. Here are some very easy principles to guide you. Consider these as a digital tidying course for your cloud storage, or even your local hard drive, to help save space.

1. Delete the files you don’t need

Sometimes, the simplest solution is the best one. If you need to free up cloud storage space, the easiest way to do this is by deleting files you no longer need.

Of course, being faced with gigabytes of data to manually pore over and selectively delete can feel like a daunting task. It doesn’t need to be, though. Try these tried-and-tested hacks to immediately get things moving:

  • Filter by size – start by sorting your files and folders from biggest to smallest. Keep an eye out for anything you know you no longer need that sits near the top of the pile
  • Filter by date – do you really need that work-in-progress version of a report from 5 years ago? Sorting your files from oldest to newest may help uncover unnecessary and long-forgotten relics
  • Hunt down app data folders – any folders with a name matching an app might be automatically storing exports and other data. Review the data within and delete if unnecessary
  • Remove temporary files – downloads, memes, images received in group chats – device storage can quickly fill up with clutter, most of which can be deleted

Find more information on deleting files in your Dropbox account at the Dropbox Help Centre. You can also try Dropbox Backup if you’re nervous about losing files.

2. Leave shared files if you no longer require access

When someone shares a folder with you, it might remain in your online storage, which uses up space. Try freshening up your storage by leaving folders you’ve finished looking at by using one of the following methods:

iCloud

  • Sign in and select the folder or file
  • Click the ‘add account’ icon, which looks like a person with the ‘+’ sign on top
  • Click Share options and remove your account or others as necessary

See Apple Support’s article for more information.

OneDrive

  • Sign in to OneDrive
  • Click the Files view and select the folder or file you want to unshare
  • Select Remove shortcut from My files

See Microsoft Support’s article for more information.

Dropbox

  • Sign in to your Dropbox account
  • Select the shared folder you want to remove and click the Share icon
  • Click [x] people have access and select your name from the drop-down
  • Click Remove my access to confirm

See the Dropbox Support page for more information.

3. Tidy your backups

It’s really easy to keep files safe, even when you’re not using them. Still, you might find a load of things you don’t want in these backups – a lot like when you store stuff in a loft space, ‘just in case’.

On services like iCloud, it is easy to remove parts of your backup to save space.

  • Go to Settings > Apple ID > iCloud > Manage Account Storage > Backup
  • Extract the important data and delete unwanted backups from old phones or iPads
  • Delete any app data you may not want from ‘Manage Account Storage’, such as photos

If your cloud storage is about to pop, back up to a Windows computer or Mac for a smart way to keep your data secure off the cloud. You can always sync the data again when you have room.

When you’re not regularly accessing data, consider an archive to save on cloud storage. Find tips on safely backing up data for years to come by reading ‘Long-term backup storage’.

Hard drive backups are great for archive folders or files. See ‘How to back up your Mac to the cloud’ and ‘How to back up your Windows PC to the cloud’ to do this for your Dropbox account.

4. Upgrade your cloud storage plan

Sometimes, no amount of reorganising, deleting files or tweaking settings can clear your cloud storage enough. The easy thing to do here is to upgrade to a new plan.

While upgrading plans can cost money, if you currently use OneDrive or iCloud, you can always open a free Dropbox Basic account and move some of your files there.

If you already have a Dropbox account, you can upgrade your plan. With your Dropbox account, you get access to referral bonuses. Read ‘How much referral space can I earn?’ for more details.

5. Keep your files organised

Using your files with a focus on organisation and saving space can help a lot. You just need the right habits and small attitude adjustments to stop clutter and jamming up cloud storage.

Here are some professional tips for people using lots of data every day:

Use a clear folder structure, which will keep files visible and prevent data from getting lost in unnecessarily complex hierarchies

  1. Empty your recycle bin regularly, which will help to remove data, prevent clutter and encourage a more Marie Kondo-esque assessment of whether you need a file
  2. Pick a style of naming files and stick to it, which will reduce the sense of clutter and disorganisation while making everything much easier to find
  3. Remove duplicates, old versions and other historic data, wherever possible, to save space
  4. Use note-taking apps such as Dropbox Paper, which can be useful in many other situations when writing or editing documents to stop small files from using up your cloud storage

Struggling to organise a photo project or collection? You can upload and manage photos or files on a Dropbox account. Check out ‘Learn how to upload and organise photos like a pro’ for more.

Keep your files organised with Dropbox

Dropbox can change your perspective on cloud storage, making file management simple. You can create spaces and manage projects from a central location, so when you tidy your folders, they will update in the background. Try it, and you can upgrade your plan if you run out of space!

How to clear your cloud storage in 5 easy steps (2024)

FAQs

How do I clear out my cloud storage? ›

How do I free up cloud storage space?
  1. Delete the files you don't need.
  2. Leave shared files if you no longer require access.
  3. Tidy your backups.
  4. Upgrade your cloud storage plan.
  5. Keep your files organized.

How do I free up space on my iCloud? ›

You can free up storage in iCloud by deleting content that you're not using:
  1. Check Recommended for You.
  2. Reduce the size of your iCloud Backup.
  3. Delete photos in iCloud Photos.
  4. Delete folders or files in iCloud Drive.
  5. Delete texts and attachments in Messages.
  6. Delete messages and manage Mail.
  7. Delete voice memos.

How do I clear Google cloud storage? ›

Clean up storage through Google One
  1. On your Android device, open the Google One app .
  2. At the bottom, tap Storage. Free up account storage.
  3. Select the category you want to manage.
  4. Select the files you want to remove. To sort files, at the top, tap Filter . ...
  5. After you select your files, at the top, tap Delete .

How do I free up Google Drive space? ›

Manage storage through Google One

Click Storage. Under "Get your space back," click Free up account storage. Under "Clean up suggested items" or "Clean up by service," click a category or service you want to review. Select the files to delete.

Why does it say my iCloud storage is full when it isn't? ›

Even after disabling all features, the notification persists. There are several explanations for iCloud saying not enough storage but there is. The main reasons are as follows. One possible reason could be a discrepancy in the way that Apple accounts for and reports what is being stored in your iCloud account.

What to do if OneDrive storage is full? ›

How do I get back under my storage quota? You'll need to delete some files or buy more storage. Your files will be read-only, but you can download or delete files to get back under your storage limit. Select the Storage used link in the lower left corner of the screen.

Does deleting photos from iPhone delete from iCloud? ›

ICloud is a “syncing” service, so your concerns are warranted; normally deleting from your phone WILL delete them from iCloud and EVERY OTHER device sync'd to your iCloud account.

How much iCloud storage is free? ›

iCloud keeps your information safe, automatically backed up, and available anywhere you go — with 5GB of storage for free. When you upgrade to iCloud+, you get even more storage along with enhanced privacy features that protect you and your data.

How do I delete all photos from iCloud? ›

To delete a photo or photos from iCloud, log in on iCloud.com, and go to Photos. Then, simply select all photos and press the trash icon. This is the same as using Photos on iPhone or Mac; you'll need to go to your Recently Deleted folder to permanently delete everything.

What should I delete when internal storage is full? ›

After that, there is a list of ways you can clean out your memory, such as delete duplicates, delete old screenshots (I tend to have a lot of them), delete unused apps, or delete large files. In each case, tap the associated button to see what apps or files can be removed.

Why is my Google cloud storage full? ›

Most files in your My Drive take up space as they contain files and folders you upload or sync, such as . pdf files, images, or videos. Your space in My Drive also contains files you create, such as Google Docs, Sheets, Slides, and Forms. Items in your Trash also take up space.

How do I remove Google Photos from my cloud storage? ›

On a mobile browser, long press the first photo and keeping the screen pressed stroke down to select a batch then move to trash. Medium size batches are best rather than trying to select all at once. On a computer, point at the item(s) you want to delete. At the top left, click Select .

What is the fastest way to clean up Gmail storage? ›

3 Free up space in Gmail
  1. Find emails that you can delete using Gmail search . For example: ...
  2. Select the emails that you want to delete and click Delete .
  3. Click Trash and confirm that you want to delete the emails. ...
  4. Click Empty Trash now.

How do I see my Google storage? ›

The steps may look different depending on your device.
  1. Step 1 of 4. Open the Google Drive app .
  2. Step 2 of 4. At the top left, tap Menu .
  3. Step 3 of 4. At the bottom of the menu, a bar will show the total amount of storage space you've used. ...
  4. Step 4 of 4.

Why is my Google Drive still full after deleting files? ›

Occasionally, Google Drive may take some time to update the available storage after you delete large files. This delay is typically temporary, and the space should eventually be freed up.

How do I remove pictures from the cloud? ›

Delete photos and videos
  1. In Photos on iCloud.com, select the photos or videos you want to delete, or double-click a single photo or video.
  2. Click. ...
  3. To permanently delete photos or videos before they're automatically deleted, go to the Recently Deleted album, select the items you want to delete, then click Delete.

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