How the DWP makes a decision on PIP claims (2024)

When you're assessed for Personal independence Payment (PIP), a health professional will look at your ability to carry out a range of daily living activities and mobility activities. The health professional will consider whether your health condition or disability limits your ability to carry out the activities and how much help you need with them.

The health professional will write a report for the Department for Work and Pensions (DWP). A DWP decision maker will then decide whether you're entitled to PIP, at what rate and for how long.

PIP is made up of 2 parts, the daily living component and the mobility component. Each component can be paid at one of 2 rates, either the standard rate or the enhanced rate.

If the DWP decision maker decides that your ability to carry out the component is limited, you will get the standard rate. If it’s severely limited, you will get the enhanced rate.

The daily living activities

To get the daily living component of PIP, you must have a physical or mental condition that limits your ability to carry out some or all of these activities:

  • preparing food
  • eating and drinking
  • managing your treatments
  • washing and bathing
  • managing toilet needs or incontinence
  • dressing and undressing
  • communicating verbally
  • reading and understanding written information
  • mixing with others
  • making decisions about money

The mobility activities

To get the mobility component of PIP, you must have a physical or mental condition that limits your ability to carry out some or all of these activities:

  • planning and following journeys
  • moving around

The descriptors

Your ability to carry out each activity is measured against a list of standard statements describing what you can or can’t do. These are known as the descriptors. The health professional will advise the DWP which descriptor applies to you for each activity.

For example, there are 6 descriptors for ‘Dressing and undressing’, ranging from ‘Can dress and undress unaided’ to ‘Cannot dress or undress at all’.

Each descriptor carries a points score ranging from 0 to 12.

Download: Table of activities, descriptors and points [ 1.3 mb]
Download: Guide to the language used in the activities and descriptors [ 49 kb]

Can you carry out the activities reliably

When the assessor decides which descriptor applies to you, they must consider whether you can carry out the activity reliably. This means:

  • safely in a way that is unlikely to cause harm either to you or anyone else, either during the activity or afterwards
  • to an acceptable standard
  • repeatedly as often as is reasonably required
  • in a reasonable time period - should take you no more than twice as long someone without your condition

Using aids or appliances

Your ability to carry out the daily living activities and the mobility activities will be assessed as if you were wearing or using any aids or appliances that it would be reasonable for you to use. This applies whether or not you normally use those aids or appliances. However, if you use or need aids and appliances, this can help you to score more points.

An aid is any item which improves, provides or replaces impaired physical or mental function. It doesn’t have to be specially designed as a disability aid. Examples include a stool you need to sit on when cooking, or a walking stick to help you stand.

Scoring your abilities

The DWP will add together your points from all the daily living and mobility activities.

Find out how much you can getfor each component of PIP.

Check what the daily living scores mean

If you get between 8 and 11 points in total, you’ll get the daily living component of PIP at the standard rate.

If you get at least 12 points in total, you’ll get the daily living component at the enhanced rate.

Check what the mobility scores mean

If you get between 8 and 11 points in total, you’ll get the mobility component of PIP at the standard rate.

If you get at least 12 points in total, you’ll get the mobility component at the enhanced rate.

How the DWP makes a decision on PIP claims (2024)

FAQs

How the DWP makes a decision on PIP claims? ›

DWP will review your form. If they need more information, an independent health professional might phone you to ask some questions or send a letter inviting you to an assessment. Assessments can be in person, over the phone or by video call. You'll get a letter that tells you what will happen with your PIP.

How does it take PIP to make a decision? ›

On average, it takes the DWP 20 weeks from the date you started your claim to make a decision. Some claims take less time; some take more.

How do you answer a PIP question successfully? ›

Don't let the assessor rush you and try not to just answer 'yes' or 'no' to their questions. Always try to explain how doing something would make you feel afterwards and the impact it can have on you if you had to do it repeatedly in a short period of time.

How do I know if my PIP claim is successful? ›

When the DWP reviews your claim, they send you a letter with a PIP review form. The DWP gives you 4 weeks to fill in the form and send it back. Ask the DWP for more time if you need it. You will need to phone them and tell them why you need more time.

How long does DWP take to make a decision? ›

It can take up to 6 months from when you first contact the DWP to when you get your first payment. If the DWP decide you can get PIP, they'll pay you the money you should have got from the date you started your claim.

How do I make sure I get awarded PIP? ›

To make a successful claim for PIP, you need to score 8 points to qualify for the standard rate of the daily living or mobility component; 12 points or more qualifies them for the enhanced rates.

Do PIP text you when they have made a decision? ›

The Department has developed over 25 SMS text messages to send out at 17 key points in the PIP claimant journey, for example when we have sent out the “How your condition affects you” form (PIP2); when an assessment provider has received this form; when we have made a decision to award PIP; and when we have issued a ...

How long does it take for PIP decision to be paid? ›

It can take up to six months for your application to be accepted and to receive your first payment, Citizens Advice says.

How long does it take a PIP assessor to make a decision? ›

According to recent data, the average time between the assessment and a decision being made is nine weeks. This is shorter than the same period last year which had an end-to-end waiting time of 20 weeks and 14 weeks respectively.

What are the chances of passing PIP assessment? ›

For comparison, the overall average success rate for PIP claims is 52%.

How do you answer a PIP question for anxiety? ›

Try to explain how stress or anxiety:
  1. makes it difficult for you to speak or deal with people.
  2. can increase the risk of you getting lost.
  3. makes you feel - for example, you feel sick, faint, confused or disorientated.
  4. affects your ability to do any of the other tasks listed in the PIP claim form.

How do you score high on PIP assessment? ›

PIP Points Scores Daily Living Activities
  1. Preparing food. ...
  2. Taking nutrition. ...
  3. Managing therapy or monitoring a health condition. ...
  4. Washing and bathing. ...
  5. Managing toilet needs or incontinence. ...
  6. Dressing and undressing. ...
  7. Communicating verbally. ...
  8. Reading and understanding signs, symbols and words.

Why does PIP decision take so long? ›

At the moment, many thousands of PIP claimants are awaiting a decision on a planned review of their PIP award. The backlog appears to have been largely caused by an increase in the number of fresh PIP claims and a shortage of assessors.

How long are PIP claims taking 2023? ›

Clearance times (median weeks) to January 2023

are currently (January 2023) 14 weeks “end to end” (from registration to a decision being made) and 9 weeks from the AP referral to the decision.

How long does a PIP decision last? ›

If you qualify for Personal Independence Payment (PIP), you usually get an award for a fixed amount of time: One year (if your condition is likely to change) Two years.

Who makes the decision on PIP assessment? ›

The health professional will write a report for the Department for Work and Pensions (DWP). A DWP decision maker will then decide whether you're entitled to PIP, at what rate and for how long. PIP is made up of 2 parts, the daily living component and the mobility component.

How long does it take for a PIP review decision? ›

As noted above, the average waiting time for a decision on new claims is 16 weeks. » 7 The wording in the award letter might be: 'We will also contact you while you are getting PIP to see if your needs have changed and to look at the amount you get. This will be after [date]. ' »

Top Articles
Latest Posts
Article information

Author: Catherine Tremblay

Last Updated:

Views: 6126

Rating: 4.7 / 5 (47 voted)

Reviews: 86% of readers found this page helpful

Author information

Name: Catherine Tremblay

Birthday: 1999-09-23

Address: Suite 461 73643 Sherril Loaf, Dickinsonland, AZ 47941-2379

Phone: +2678139151039

Job: International Administration Supervisor

Hobby: Dowsing, Snowboarding, Rowing, Beekeeping, Calligraphy, Shooting, Air sports

Introduction: My name is Catherine Tremblay, I am a precious, perfect, tasty, enthusiastic, inexpensive, vast, kind person who loves writing and wants to share my knowledge and understanding with you.