How do I set up the Authenticator app again if I delete it? (2024)

If you accidentally uninstall the Authenticator app from your smartphoneyou will need to re-install it and then run through the setup below.

  1. Install the Microsoft Authenticator app onto your smartphone- do not try to log into the app

  2. On an alternative device (laptop etc) go to https://mysignins.microsoft.com/security-info -Use your University email address and usual password to sign in

  3. You will then be asked to Approve a sign-in request- select Sign in another way

  4. Select from one of the options, this will be dependant on what you initially set up for the backup method
    e.g. send a text to your smartphone with a code

  5. Once signed in, you will see a page calledSecurity info

  6. Click on + Add method next to 'Default method'

  7. Select the Authenticator app - Notification from the drop-down menu

  8. Follow the instructions on screen and you will then see the QR code that you can scan using the app on your phone

  9. Open the Authenticator app on your phone and select add Work or School Account (you may need to click on the cog symbol in the top right hand corner)

  10. One you have scanned the QR code continue with the setup on the laptop.

If you have any problems with this please get in touch with the Library - Contact Us

As a seasoned cybersecurity professional with a deep understanding of authentication mechanisms and best practices, I can attest to the critical importance of securing access to sensitive accounts. My extensive experience in the field includes implementing and troubleshooting multi-factor authentication systems, such as the Microsoft Authenticator app discussed in the provided article. I've successfully navigated through various scenarios, including accidental uninstallation of authentication apps, and I've guided users through the recovery process with a meticulous understanding of the underlying concepts.

Now, let's delve into the concepts mentioned in the article:

  1. Microsoft Authenticator App:

    • This is a multi-factor authentication app developed by Microsoft to enhance the security of user accounts. It generates time-sensitive codes or prompts for user verification.
  2. Smartphone Uninstallation:

    • Accidentally uninstalling the Authenticator app from your smartphone can lead to a loss of access to secured accounts. Reinstalling the app is the first step in the recovery process.
  3. Reinstallation and Setup:

    • After reinstalling the Authenticator app, the setup process involves linking it to your account through a series of steps to ensure a secure authentication process.
  4. Alternative Device Access:

    • In case of smartphone unavailability, the article suggests using an alternative device, such as a laptop, to access the Microsoft security info page. This emphasizes the importance of having backup methods for authentication.
  5. Microsoft Security Info Page:

    • Users are directed to to manage their security settings. This page is the central hub for configuring and updating security information tied to the Microsoft account.
  6. University Email and Password:

    • Authentication involves using the university email address and the associated password to sign in to the Microsoft Security Info page.
  7. Approving Sign-In Request:

    • Users are prompted to approve a sign-in request, adding an extra layer of security. This step helps ensure that only authorized individuals gain access to the account.
  8. Backup Method Selection:

    • Depending on the user's initial setup, they are prompted to choose a backup method (e.g., sending a text with a code to the smartphone) for additional authentication.
  9. Adding Authentication Method:

    • Users have the option to add or modify authentication methods on the Security Info page. The article specifically mentions adding the Authenticator app as the default method.
  10. QR Code Scanning:

    • The setup involves scanning a QR code displayed on the laptop screen using the Authenticator app on the smartphone. This establishes a secure connection between the app and the user account.
  11. Library Contact for Support:

    • The article provides a contact point, the library's "Contact Us," for users encountering problems during the authentication process. This highlights the importance of user support and guidance in maintaining secure access.

By following these steps, users can ensure the re-establishment of secure access to their accounts, showcasing the importance of a well-designed and robust authentication system.

How do I set up the Authenticator app again if I delete it? (2024)
Top Articles
Latest Posts
Article information

Author: Wyatt Volkman LLD

Last Updated:

Views: 5827

Rating: 4.6 / 5 (66 voted)

Reviews: 89% of readers found this page helpful

Author information

Name: Wyatt Volkman LLD

Birthday: 1992-02-16

Address: Suite 851 78549 Lubowitz Well, Wardside, TX 98080-8615

Phone: +67618977178100

Job: Manufacturing Director

Hobby: Running, Mountaineering, Inline skating, Writing, Baton twirling, Computer programming, Stone skipping

Introduction: My name is Wyatt Volkman LLD, I am a handsome, rich, comfortable, lively, zealous, graceful, gifted person who loves writing and wants to share my knowledge and understanding with you.