How Do I Activate A Credit Card? (2024)

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Before you can use a new credit card, you’ll have to activate it. This usually cannot be done until you receive the card in the mail, unless you’re using a virtual card. Once delivered, you’ll want to open the envelope with your new credit card and follow the included instructions to activate it. It’s common practice for issuers to adorn your shiny new plastic with an instructional sticker. This adhesive likely includes a phone number, website or both. You may call or logon and follow prompts for activation. Once complete, you will receive confirmation that the card is ready to be used.

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Activating a Credit Card Over the Phone

Activating a new credit card can be done with a simple phone call. Typically, a sticker on the front of your new card will feature a phone number. You may be required to speak to a representative or navigate an automated phone tree. You may be asked for information to identify yourself or the card—such as the card number, expiration date or three- or four-digit CVV.

Activating a Credit Card Online

Many issuers may also allow you to activate your card online or through the bank’s app. Instructions for doing so should be included with your card—either on the sticker attached to the card or in the leaflet information included in the envelope with your card.

Depending on how your specific issuer’s process works, you may need to provide your card information as well as identifying personal information. Alternatively, the issuer may require you to set up online banking and log into your account before activating. Regardless, prompts should guide you through the process.

How To Activate a Credit Card With American Express

American Express offers cardholders options when it comes time to activate a card. The Amex mobile app allows you to enter your card details, create an account and then create a PIN to activate. Your other options include using American Express online services or calling the American Express helpline.

How To Activate a Credit Card With Capital One

New Capital One cardholders must enroll in online banking to activate a new card. Activation can be done either on the Capital One website or through the bank’s app. Existing Capital One cardholders need only link a card with an existing account by following instructions under Consolidate Your Accounts in the user dashboard.

How To Activate a Credit Card With Bank of America

Bank of America cardholders must create an online banking ID and passcode or use an existing account to begin the process of activating a new card. After your identity has been confirmed, the card will be activated and ready to use.

How To Activate a Credit Card With Chase

The easiest way to activate a Chase card is through the company’s app. Simply select the account, tap Manage Account and then Verify Receipt of your Card. Chase cardholders may also call the phone number provided on the card’s sticker to activate it. An automated voice operator will ask for the credit card number or secured PIN to complete the activation process. Chase cardholders may also activate the new card online by following the secured link printed on the sticker. The website will ask you to verify your card number and answer security questions before confirming activation.

How To Activate a Credit Card With Citibank

Citibank cardholders can activate a new credit card online or by using Citi’s mobile app. Open the app and go to the Services tab at the bottom of the app and choose Card Services. If you have a card that needs to be activated, there will be an option to activate your card. You can also activate via a form on Citi’s website or over the phone by calling 1-800-950-5114.

How To Activate a Credit Card With Discover

Discover cardholders can activate their cards online through Discover’s website. The online form will require the primary cardmember’s information as well as card number, expiration date and sequence ID pin. If you are unable to activate online, you can also call the number found on the Contact Us now page and from there, follow the automated voice prompts.

How To Activate a Credit Card With Wells Fargo

Wells Fargo cardholders can visit the Wells Fargo activation website or log into or create a Wells Fargo account with online banking. Once you have reached the activation form, you will be asked to provide the full card number, CVV, your date of birth and SSN. Once these steps have been completed, the new card will be ready to use for purchases immediately.

How To Activate a Credit Card With U.S. Bank

U.S. Bank cardholders can fill out a secure online form to activate their card or do so via the bank’s app. It’s also possible through online banking by selecting the account in My Accounts and then clicking Activate card in the Card Controls tab.

Why Do I Need To Activate My Credit Card?

New credit cards must be activated for security reasons. Activation notifies the card issuer the card has been received by the correct person and is designed to help prevent fraud.

How Do I Activate a Credit Card Without Calling?

It’s usually easy to activate a credit card without calling. Most banks offer a simple option to activate your card through their website, app or both. Some require you to be logged into your online banking account while others offer a secure online form. Check the instructions that came with your card or take a quick look through your online banking portal to be sure.

What Happens If I Don't Activate a Credit Card?

Failing to activate the card you received prevents you from using the card, but your account remains open. You are still responsible for the annual fee, if the card has one.

Your credit card account is typically considered open from the date of approval. If the card is not activated, the account is still considered open—the card simply won’t be active or usable. After a month or two of failing to activate your card, an issuer may contact you or cancel the card and reissue another one.

A card issuer may close your account if you fail to use it, but this typically won’t happen for at least a year. Your credit is still impacted by the account, regardless of whether you activate your card.

Failing to activate a credit card will not avoid annual or other types of maintenance fees. Failing to activate a physical card does not deactivate virtual cards—any other transactions made with non-physical cards will still accrue interest if not paid off.

How Long After I Activate My Credit Card Do I Have To Wait Before Using It?

In most cases, after a new credit card has been activated it will be ready to use for purchases immediately.

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Bottom Line

Activating a new credit card is usually fast and easy, especially when issuers provide clear instructions. Generally, the sooner you receive and activate your new card, the better. Activation processes prevent fraud and help the bank verify the card isn’t out there somewhere at risk of falling into the wrong hands.

How Do I Activate A Credit Card? (2024)

FAQs

How Do I Activate A Credit Card? ›

How do I activate a new credit card? To activate your new credit card you'll need the credit card number and your date of birth. You can either activate your card via online banking, mobile banking, phoning the card provider directly or in person at the nearest branch of your bank.

How can I activate my new credit card? ›

There will typically be an activation URL or QR code on your new card or with the paperwork that came with your new card in the mail. Visit the website and enter the necessary information to activate your card. Keep in mind that you might have to create an online account with the issuer if you don't have one already.

Can you activate your card over the phone? ›

Call the number on the card

Look for a sticker on your credit card that contains instructions on how to activate your card. There will be an option for activating your card over the phone by dialing a toll-free number and following instructions from an automated voice operator.

How do I know my credit card is activated? ›

Similar to online banking, you should find information about your card's status, transactions, and balance. Call the customer service number on the back of your credit card. Follow the prompts to inquire about your card's activation status. Be ready to provide identification details for verification.

What number do you call to activate your credit card? ›

Here's how to activate credit cards from major issuers:
IssuerActivation Phone NumberActivate via Mobile App?
Capital OnePhone number on the back of your credit cardYes
Chase(800) 432-3117No
CitibankPhone number on the back of your credit cardYes
Discover(800) 347-2683Yes
5 more rows
Feb 27, 2024

How can I activate my credit card without calling? ›

It's usually easy to activate a credit card without calling. Most banks offer a simple option to activate your card through their website, app or both. Some require you to be logged into your online banking account while others offer a secure online form.

Do credit cards activate immediately? ›

So, in most cases, your credit card account will be opened automatically upon approval, even before your physical credit card is activated. For security, a credit card usually needs to be activated once you get it in the mail, before you can use it.

How do I activate my card myself? ›

New debit cards often have a sticker on the front that provides you with a number to call to activate the card. If your card doesn't have this, call the customer service number provided on the back of the card. Follow the prompts to enter the required information.

What happens if I don't activate a credit card? ›

You usually have 45-60 days to activate a new credit card before your credit card issuer sends you a message or cancels your account. Not activating may affect your credit score because your credit utilization ratio or credit mix may be impacted if your card issuer closes the account.

Why can't I activate my credit card? ›

Most new credit cards are sent in a de-activated state to the mailing address you provided on your application. This is to prevent unauthorized use in case the card is lost or stolen before you receive it. Instructions on how to activate the card should be enclosed. If you don't see them, call your credit card company.

Can I activate my credit card by swiping it? ›

It is not the same for all credit cards. Thus, it is very important that you follow the card-specific instructions that you receive when you get your credit card. Some banks may require you to activate the card online, and some might require you to visit an ATM and get the card activated by swiping it.

Can someone use your unactivated credit card? ›

Not necessarily. The startling truth is that while some unactivated cards are automatically declined, many others sail through a purchase without a hitch. In those situations, anyone could come along, take that new credit card from your mailbox and use it.

Can anyone activate my credit card? ›

Credit card companies require the cardholder to be the same person as the one activating the credit card. The cardholder is also responsible for paying off any debt accrued on the card and is the one who will be assessed any fees or penalties for late payments.

How long does it take for credit card to activate? ›

Activate Your New Card

Activating a card only takes a minute or two. Typically, you can activate the card in two ways: Call the phone number on the activation instructions sticker and follow the automated prompts. Visit the URL listed on the sticker and follow the directions on the website to activate your card.

What happens if new credit card is not activated? ›

If you don't activate a credit card within a certain timeframe and don't use it, your account may be closed automatically and be reported as 'closed by credit grantor', which could have a negative impact on your credit.

Why won t my new credit card activate? ›

Most new credit cards are sent in a de-activated state to the mailing address you provided on your application. This is to prevent unauthorized use in case the card is lost or stolen before you receive it. Instructions on how to activate the card should be enclosed. If you don't see them, call your credit card company.

What happens if you get a new credit card and don t activate it? ›

What happens if you don't activate a credit card. Your account is considered open from the date you're approved for the card. If you don't activate your card your account will still be open, you just won't be able to use it.

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