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FAQs
Where can I find help and training in Salesforce? ›
Click the "Help & Training" link that's available in the top right hand corner or header. Note: If users are setup to Enable the Global Header for Communities the "Help & Training" link is found in the Your Name menu's drop down.
How to chat with Salesforce support? ›Just start a chat with one of our sales agents, or call us at 00800 7253 3333.
How to raise a Salesforce support case? ›How do I raise a support case in Salesforce?
- Select “Get Support” in the Help portal menu,
- Click “Create a Case“.
- Choose “Product” or “Technical Support“.
- Select the product where you are having an issue.
- Add issue details.
- Click “Create Case“.
Top Picks
| Course Highlight | Workload |
|---|---|
| Best Course for Salesforce Platform Developers (Udemy) | 31 hours |
| Also Great Salesforce Developer Certification Prep Course (Udemy) | 38 hours |
| Best App Builder Certification Prep Course for Developers (Udemy) | 18 hours |
| Best Salesforce LWC Development Course (Udemy) | 41 hours |
Jan 8, 2024
To wrap up, learning Salesforce Admin on your own is not just possible, but also deeply rewarding. With a plethora of resources at your disposal, the journey to becoming a proficient Salesforce Administrator is well within your grasp. The key is to remain persistent, practice regularly, and never stop learning!
Does Salesforce have LiveChat support? ›Offer your customers instant conversation with web chat and Facebook Messenger for Essentials. Chats and messages are delivered to team members alongside their other work in Salesforce, so they can handle cases, chats, messages, and everything else side by side.
Does Salesforce have LiveChat? ›Salesforce Chat (formerly “Salesforce Live Agent”) is a native Salesforce tool that enables customer service teams to communicate in real-time with your website users.
How do I contact Salesforce help? › Does Salesforce offer support? ›We can help. Find critical answers for all things Salesforce – search resources, browse documentation, log cases, and more.
How do I raise a case for Salesforce Partner community? ›How to raise a case with salesforce from partner developer org ?
- Add your partner as collaborate.
- Create a case from your org and share the your partner org Id and other details in case.
- Ask your partner to grant login access to the Salesforce.
Jan 10, 2019
How do I give access to Salesforce support team? ›
Salesforce Classic
- Log in to Salesforce.
- In the upper right, click My Settings (or click your name, then click My Settings)
- In "Quick Find" search field, enter "Grant" and click Grant Account Login Access.
- Set the Access Duration option to Salesforce.com Support. ...
- Click Save.
Dec 21, 2023
If you are not redirected to the help portal automatically, please go to https://help.salesforce.com/s/login/ and click on Click on Trailblazer Login. You will be logged in automatically and redirected to the Help Portal.
Does Salesforce have a training platform? ›Welcome to Trailhead, the fun way to learn Salesforce.
Does Salesforce have a help desk? ›Clients who contact the business with questions, concerns, problems, etc. are routed through the help desk.
Does Salesforce have free training? ›What Is Trailhead? Free Online Learning | Salesforce.