Get verification codes with Google Authenticator - Android (2024)

If you set up 2-Step Verification, you can use the Google Authenticator app to receive codes. You can still receive codes without internet connection or mobile service. Learn more about 2-Step Verification.

App requirements

To use Google Authenticator on your Android device, you need:

Download Authenticator

INSTALL GOOGLE AUTHENTICATOR

Set up Authenticator

  1. On your Android device, go to your Google Account.
  2. At the top, tap the Security tab.
    If at first you don’t get the Security tab, swipe through all tabs until you find it.
  3. Under "Signing in to Google," tap 2-Step Verification. You may need to sign in.
  4. Under "Authenticator app," tap Set up.
    On some devices, under “Authenticator app,” tap Get Started.
  5. Follow the on-screen steps.

Get codes on new phone

Transfer Google Authenticator codes to new phone

To transfer Authenticator codes to a new phone, you need:

  • Your old Android phone with Google Authenticator codes
  • The latest version of the Google Authenticator app installed on your old phone
  • Your new phone
  1. On your new phone, install the Google Authenticator app.
  2. In the Google Authenticator app, tap Get Started.
  3. At the bottom, tap Import existing accounts?
  4. On your old phone, create a QR code:
    1. In the Authenticator app, tap More Get verification codes with Google Authenticator - Android (1) Get verification codes with Google Authenticator - Android (2) Transfer accounts Get verification codes with Google Authenticator - Android (3) Export accounts.
    2. Select the accounts you want to transfer to your new phone. Then, tap Next. If you transfer more than one account, your old phone may create more than one QR code.
  5. On your new phone, tap Scan QR code.

After you scan your QR codes, you get confirmation that your Authenticator accounts transferred.

Tip: If your camera can’t scan the QR code, there may be too much information. Try to export again with fewer accounts.

Change which phone to send Authenticator codes

  1. On your Android device, go to your Google Account.
  2. At the top, tap Security.
  3. Under "Signing in to Google," tap 2-Step Verification. You may need to sign in.
  4. Under "Available second steps," find "Authenticator app" and tap Change Phone.
  5. Follow the on-screen steps.

Common issues

Fix an incorrect code

If your code is incorrect, confirm:

  • You entered the code before it expired.
  • The time on your device is correct for your local time zone.

If your code is still incorrect, sync your Android device:

  1. On your Android device, open the Google Authenticator app Get verification codes with Google Authenticator - Android (4).
  2. In the top right, select More Get verification codes with Google Authenticator - Android (5)Get verification codes with Google Authenticator - Android (6)Time correction for codes Get verification codes with Google Authenticator - Android (7) Sync now.
  3. On the next screen, the app confirms the time is synced. You canuse your verification codes to sign in.
    • The sync only affects the internal time of your Google Authenticator app. Your device’s Date & Time settings won’t change.

Use Authenticator on multiple accounts or devices

Set up 2-Step Verification for multiple accounts

Authenticator can issue codes for multiple accounts from the same mobile device. Each Google Account must have a different secret key.

To set up extra accounts:

  1. Turn on 2-Step Verification for each account. Learn more about 2-Step Verification.
  2. Use the sameAuthenticator app for each account.

Set up Google Authenticator on multiple devices

To get verification codes on more than one device:

  1. On the devices you want to use, make sure you install Authenticator.
  2. In your Google Account, go to the 2-Step Verification section.
  3. If you already have Authenticator for your account, remove that account from Authenticator.

Important: Before you remove an account from Authenticator, make sure you have a backup. Learn more about backup codes.

  1. To set up 2-Step Verification for the Authenticator app, follow the steps on screen. Use the same QR code or secret key on each of your devices. Learn more about 2-Step Verification.
  2. To check that the code or key works, make sure the verification codes on every device are the same.

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Get verification codes with Google Authenticator - Android (2024)

FAQs

How do I get a 6 digit code from my Authenticator app? ›

To receive a one-time-passcode on your cellphone via text message, click Send Code Check your cellphone. You should have received a text message like the image below with a 6-digit verification code: Enter the 6-digit code received via text message on the Extranet login site Click Verify Code.

How do I get my Google Authenticator code without my phone? ›

You can't recover Google Authenticator from a lost phone because the secret keys Google Authenticator generates are specific to the device. If you lose the phone, you lose access to the secret keys.

How do I get old Google Authenticator codes on new phone without old phone? ›

If you've deleted the Google Authenticator app on your old phone without first moving the accounts to the new phone, you have two options. Retrieve via backup codes you were given when you created your google authenticator account or you'll have to add each of your accounts manually to your new phone.

How do I get a verification code from the Google Authenticator app? ›

  1. On your Android device, go to your Google Account.
  2. At the top, tap Security.
  3. Under "Signing in to Google," tap 2-Step Verification. You may need to sign in.
  4. Under "Available second steps," find "Authenticator app" and tap Change Phone.
  5. Follow the on-screen steps.

How do I get a recovery code for Google Authenticator? ›

Create & find a set of backup codes
  1. Go to your Google Account.
  2. On the left, click Security.
  3. Under "Signing in to Google," click 2-Step Verification. You may need to sign in.
  4. Under "Backup codes," click Continue .
  5. From here you can: Get backup codes: To add backup codes, click Get backup codes.

What happens if you lose your phone with two factor authentication? ›

If your device with 2FA (two factor authentication) is lost broken or stolen, you should and most likely have to change your passwords, set up 2FA again, and get new verification codes.

Can you bypass Google Authenticator? ›

In order to bypass Google 2-step verification during setup, you'll need to do the following: Navigate to Settings > General Settings > Reset. Follow the setup process until you get to Connect to the WiFi Network. Tap the WiFi password textbox.

What if my phone broke Google Authenticator? ›

Unfortunately, you cannot restore Google Authenticator on some other phone. If your phone is lost you lose an access to some services which you protect with two-factor authentication. Some services offer backup codes so if you've saved them in advance you can use them to restore access to your accounts.

Why is my Authenticator not giving me a code? ›

Simply rebooting your mobile device may resolve the problem, or disabling Google Authenticator for your account and then re-enabling it may also help.

Why can't I receive verification code on my phone? ›

5 Reasons For Phone Not Getting Verification Code Texts

Your phone number or email address provided may be incorrect. Carrier or email service provided may have blocked such messages. The verification messages are blocked by your phone. The poor network connection can also be a reason.

How do I recover my lost two factor authentication? ›

Just use your authentication key (open your authentication application (app for 2FA) on your phone/device and manually enter the sixteen-character authentication key or scan the QR code you saved when enabling 2FA) to reinstall the 2FA codes in your authentication application and regain access to your account.

How do I get a 6 digit code from Authenticator app on iPhone? ›

Obtain the verification code on a trusted device that's offline: On a trusted iPhone or iPad, go to Settings > [your name] > Password & Security, then tap Get Verification Code.

How do I get a 6 digit authentication code for my iPhone? ›

From your iPhone, iPad, or iPod touch
  1. Go to Settings > [your name].
  2. Tap Password & Security > Get Verification Code.
Mar 31, 2022

How do I unblock my verification code? ›

Steps for Android Users
  1. On the Home Screen, select the Phone icon.
  2. Tap Menu (this is the 3 vertical dots on the upper right hand of your screen)
  3. Select Settings.
  4. Select Block Numbers. ...
  5. Select the number that you wish to unblock by tapping the minus (-) sign beside it.

Why can't I receive verification codes on my phone? ›

5 Reasons For Phone Not Getting Verification Code Texts

Your phone number or email address provided may be incorrect. Carrier or email service provided may have blocked such messages. The verification messages are blocked by your phone. The poor network connection can also be a reason.

Where is the code generator? ›

Code Generator is available inside the Facebook app for iOS and Android. To access the Facebook Code Generator from Android or iOS, open the Facebook app, click the hamburger icon in the top right, scroll down, expand the Settings & Privacy menu, and select Code Generator.

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