Contact Cash App Customer Service (2024)

Contact Cash App Customer Service (1)Cash App

How to contact Cash Support

In the app with chat

  1. Tap the profile icon in Cash App
  2. Select Support
  3. Select Start a Chat and send a message
Contact Cash App Customer Service (2)

On the phone

You can reach Cash App Support by calling 1 (800) 969-1940. We're here to help every day from 9 AM to 7 PM ET.

On social media

Here are our official social media accounts:

Instagram: @CashApp

X: @CashApp @CashSupport

Tiktok: @CashApp

Twitch: twitch.tv/CashApp

Reddit: u/CashAppAndi

Facebook: SquareCash

By mail

You can reach us by mail at the address below:

Block, Inc.
1955 Broadway, Suite 600
Oakland, CA 94612

For your security:

Cash App representatives will never ask you for your password, PIN, social security number, full card number, or sign-in code.

  • We will never ask you to do a “test” transaction over the phone, social media, or by any other means.
  • If you enable push notifications, we may send you push notifications directly from the app.
  • The best way to contact Cash App Support is directly through your app or at the phone number listed above - this is the only phone number customers can call for Cash App Support.

Something Else

As someone deeply immersed in financial technology and payment systems, I have extensive expertise in Cash App and related digital payment platforms. I've been closely following the evolution of Cash App and similar services, understanding their functionalities, security measures, and user support mechanisms.

Regarding the information you provided on contacting Cash App support, it's accurate and crucial for users to know these channels for assistance. The variety of contact options—through the app, phone, social media, and even mail—reflects the company's commitment to ensuring users can seek help in multiple ways. The emphasis on never sharing sensitive information like passwords, PINs, or card details is a standard security practice, indicative of Cash App's dedication to protecting its users.

Let's break down the concepts mentioned in the article to provide comprehensive insights:

  1. Supported Cards: Cash App allows users to link various debit and credit cards for transactions and funding their Cash App account. This feature enhances flexibility and accessibility for users.

  2. Where is my Cash Out?: This feature addresses the common query users have about the status and details of their cash outs, providing transparency in the transaction process.

  3. Get Started with Cash Boost: Cash Boost offers users discounts or rewards on specific purchases made using their Cash App, incentivizing its use for transactions.

  4. What is Bitcoin?: Cash App enables users to buy, sell, and hold Bitcoin, introducing them to the world of cryptocurrencies within a familiar payment platform.

  5. How to Claim a $Cashtag: A $Cashtag is a unique identifier within Cash App, allowing users to send and receive money easily. Claiming a $Cashtag likely involves securing it for personal use.

  6. Order Cash Card: Cash Card is a debit card linked to Cash App, providing users with a physical payment method accepted at various merchants.

  7. Recognize and Report Phishing Scams: Educating users about potential threats and how to identify phishing attempts helps in maintaining a secure environment, preventing fraudulent activities.

  8. Keeping Your Cash App Secure: This likely covers best practices, such as enabling security features like two-factor authentication, regularly updating the app, and being cautious with personal information sharing.

Each of these concepts contributes to the overall functionality, security, and usability of Cash App, making it a comprehensive and user-friendly financial platform.

Contact Cash App Customer Service (2024)

FAQs

Contact Cash App Customer Service? ›

You can reach Cash Support by calling 1 (800) 969-1940. We're here to help every day from 9 AM to 7 PM ET.

How do I talk to a real person at Cash App? ›

If you need more information about our error-resolution procedures, call us at 1-800-969-1940, please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, social security number or full debit card number.

How do I contact Cash App about problems? ›

You may also reach Cash App's support team at 1 (800) 969-1940. Q: Is it safe to send money to people I don't know?

Can you communicate with someone through Cash App? ›

While Cash App doesn't provide a messaging feature, users can communicate indirectly through the app when making peer-to-peer payments.

How do I recover my Cash App account with Cashtag? ›

If you need to recover your Cash App account and you have your Cashtag (username associated with your account), you can follow these steps:
  1. Open Cash App: ...
  2. Tap on the Profile Icon: ...
  3. Choose "Personal" or "Business": ...
  4. Tap on "Account Support": ...
  5. Select "Something Else": ...
  6. Contact Support: ...
  7. Provide Information:
Jun 20, 2022

Will Cash App refund money if scammed? ›

There is no guarantee that you will get a refund from Cash App if you are scammed. However, calling the Cash App support number, 1-844-457-0407 or 1 (800) 969-1940, and reporting the issue to Cash App can increase the chances of a refund.

Can you have 2 Cash App accounts? ›

Yes, you can have two Cash App accounts if each account is associated with a different email address and phone number. However, you can't be signed in to multiple accounts in the same app at one time, but you can login to the two accounts separately.

How can I get into my Cash App without phone number or email? ›

Unfortunately, accessing your Cash App account without an email or phone number might be challenging. Contact Cash App support for assistance and provide them with any relevant information, such as your Cash Tag and PIN, to verify your identity and regain access to your account.

Why is my Cash App not letting me receive money? ›

Are you wondering why you can't receive money using Cash app? There are multiple reasons a transaction fails, like server issues, poor internet connection, outdated app version, insufficient balance, etc. However, you can also take different troubleshooting steps to fix the error.

What's the 1 800 number for Cash App? ›

You may withdraw your authorization at any time by contacting Cash App Support through the app or by calling 1-800-969-1940. If your Account is suspended or terminated, your authorization for any Sponsored Accounts will be automatically withdrawn.

Why can t Cash App verify my identity? ›

Common reasons include: Incorrect or incomplete personal information Call +1(808)800–5134. Low-quality or unaccepted forms of identification. Technical issues within the app or with your device.

Can you dispute a Cash App payment with your bank? ›

To dispute an unauthorized transaction, you can telephone, email, use the app dispute process, or send a written letter to Cash App and your bank. You must include enough information to describe your identity, your account, and which transactions are in dispute.

Is 1 800 969 1940 or in the Cash App? ›

Contact Cash App Visa Prepaid Card by calling 1-800-969-1940, by mail at Block, Inc., 1955 Broadway Street, Suite 600, Oakland, CA 94612, Attn: Customer Support – Legal, or visit https://cash.app/.

Can you make a new Cash App if your account is closed? ›

If your Cash App account has been closed due to a violation of their terms of service, you may be wondering if you can simply create a new account. While it is technically possible to create a new account with different login information, this is not recommended and could lead to further issues.

Can I delete my Cash App account and make a new one? ›

Yes, you can delete your Cash App account and make a new one. However, there are a few things to keep in mind: You will not be able to recover any of the information associated with your old account, including your balance, history, and contacts.

Is there a phone number for Cash App customer service? ›

You may withdraw your authorization at any time by contacting Cash App Support through the app or by calling 1-800-969-1940. If your Account is suspended or terminated, your authorization for any Sponsored Accounts will be automatically withdrawn.

Where is Cash App located? ›

San Francisco. The original Cash App office, home to more teams than any other. Right in the heart of the Mission District.

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