Bank transfer withdrawal guide | CEX.IO Help Centre (2024)

The CEX.IO platform offers a variety of deposit and withdrawal methods. Payments via bank transfer can be reliable and suitable for transferring large amounts. But with CEX.IO, they’re also fast and practical even for small transactions.

You can use one of these methods to send funds to your bank account:

  1. International transfer (between banks in different countries):

  • SWIFT (USD/EUR/GBP)

2. Domestic transfer (via local banking systems):

  • SEPA (EUR only, available in the European Union and SEPA zone)

  • Faster Payments (GBP only, available in the UK)

Check our Limits and Commissions page to see which of these options is available in your area.

To make a withdrawal by bank transfer, you need to pass Address verification on CEX.IO. It takes only a few minutes to submit your proof of residence in order to unlock this payment method.

After your application has been checked and approved, you can make a wire withdrawal. Just follow these steps:

1. Click the Withdrawal button on the Wallet page next to the currency you want to send, or click the Withdrawal button in the top right corner. Please note, this function will only appear for positive balances.

Bank transfer withdrawal guide | CEX.IO Help Centre (1)

2. Enter how much you wish to withdraw. The total amount together with the commission is indicated below, in the line You will receive.

Bank transfer withdrawal guide | CEX.IO Help Centre (2)

3. Click Select the destination and choose Bank Account method.

Bank transfer withdrawal guide | CEX.IO Help Centre (3)

4. Fill in your Bank’s beneficiary details:

  • IBAN or bank account number

  • BIC/SWIFT number

  • Bank name

  • Bank country and address

Bank transfer withdrawal guide | CEX.IO Help Centre (4)

Bank transfer withdrawal guide | CEX.IO Help Centre (5)

5. Click Continue to proceed.

6. The Proceed button will be active once you confirm that you have read and agree with the Risk Notice. Once you’ve calculated your risk appetite, check the box and click on this button.

Bank transfer withdrawal guide | CEX.IO Help Centre (6)

7. Verify your transaction details, and initiate the transaction by clicking Confirm Withdrawal in the pop-up screen.

Bank transfer withdrawal guide | CEX.IO Help Centre (7)

8. After that, you’ll be asked to confirm the withdrawal with a 2FA code.

Once you execute the above steps, you will instantly receive a confirmation email to the address registered with your CEX.IO account. Follow the link in the email to confirm your transaction.

Please note that the confirmation link will expire in 30 minutes. After 30 minutes, you will need to redo the above steps.

If you do not receive the confirmation email, please refer to this guide.

For any issues or inquiries regarding how to send funds from your CEX.IO account, please contact our Customer Support.

  • While filling out the bank transfer form, make sure all details are correct. If any information doesn’t match, it may result in a processing error or delay.

  • Please note that we can only send payments to your personal bank account.

  • For Corporate accounts: You can fund your Corporate CEX.IO account only using your company bank account. Please, use your company bank account when withdrawing funds from your corporate account at CEX.IO. If you fund a company bank account using your individual CEX.IO account, it may lead to a mistake on the side of the recipient bank.

The web content provided by CEX.IO is for educational purposes only. The information and tools provided neither are, nor should be construed as, an offer, or a solicitation of an offer, or a recommendation, to buy, sell or hold any digital asset or to open a particular account or engage in any specific investment strategy. Digital asset markets are highly volatile and can lead to loss of funds.

The availability of the products, features, and services on the CEX.IO platform is subject to jurisdictional limitations. To understand what products and services are available in your country, please see our Licenses and Registrations.

CEX.IO Corp. is not a registered broker-dealer or FINRA member. Crypto is not insured by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC).

Taxes may be payable on any return and/or on any increase in the value of your digital assets and you should seek independent advice on your tax obligations.

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Bank transfer withdrawal guide | CEX.IO Help Centre (2024)

FAQs

Why is CEX.IO not letting me withdraw? ›

Cryptocurrency withdrawals are restricted for the first 48 hours after signing up for a CEX.IO account. Withdrawals are only available after the successful enabling of Two-factor authentication (2FA) on your account. If you change or restore your 2FA method, withdrawals are restricted for the next 48 hours.

How long do CEX.IO withdrawals take? ›

- Withdrawal requests are processed within 24 hours on business days. After payment is processed by our Finance team, it will take some time to reach your bank account (depending on your bank processing rules). You can find more details about possible delays in processing bank transfers in our Help Centre.

How to withdraw money from CEX.IO to bank account? ›

Just follow these steps:
  1. Click the Withdrawal button on the Wallet page next to the currency you want to send, or click the Withdrawal button in the top right corner. ...
  2. Enter how much you wish to withdraw. ...
  3. Click Select the destination and choose Bank Account method.
  4. Fill in your Bank's beneficiary details:

How much does CEX.IO charge for withdrawal? ›

CEX.IO charges different withdrawal fees based on the withdrawal method chosen. Visa and MasterCard withdrawals are charged between 1,2% and 3% + $1,20 to $3,80, and bank wire transfers 0,3% + $25, Skrill 1% + $3, PayPal 1% +$5, and other payment methods variable fees between 1% and $10.

Why is CEX.IO rejecting my verification? ›

Usually, payment card verification is rejected if: information has been provided incorrectly; the quality or resolution of the photos you've uploaded is too low.

Does CEX.IO work in us? ›

The latest good news is that CEX.IO has launched Spot Trading for U.S. users, with 20 pairs to help you begin or renew your crypto journey: BTC/USDC. BTC/USDT. DOGE/BTC.

Why do I have a pending withdrawal? ›

Until your transfer clears and the funds appear in your bank account, you'll see a pending withdrawal status. You're due a cash payment to your account, but the service fee is still processing.

How long does CEX.IO verification take? ›

If you've submitted everything correctly, you'll get an email from our Compliance Officer confirming successful verification within an hour. You can track the status of your application on the Verification page.

How long does a withdrawal request take? ›

The timing of a withdrawal depends on several factors including what time of day the withdrawal request is made and the institution receiving your funds, but most withdrawals take 3 to 4 business days before the requested funds are received.

Does CeX accept bank transfer? ›

Deposits to CEX.IO via bank transfer are fast and practical — even for small amounts. You can use one of these methods to send funds from your bank account to CEX.IO: International transfer (can be performed between banks in different countries):

How do I get my money from CeX? ›

To do so, go to the Wallet page and click on the Withdrawal button next to the currency you want to withdraw. You can also use the Withdraw button in the top right corner.

Is CEX.IO legit? ›

The exchange is regulated and licensed in all countries where it operates. In the United States, CEX.IO is registered with FinCEN as a Money Services Business(MSB) and has obtained money transmitter licenses (MTLs) in 33 states.

Can I withdraw from CEX.IO without verification? ›

Withdrawal functionality is only available after successfully enabling two-factor authentication (2FA) on your account. If you change or restore your 2FA method, withdrawals are restricted for the next 48 hours, to provide a buffer in the event of fraud.

Does CEX.IO accept ACH? ›

CEX.IO supports SWIFT, Domestic Wire, and ACH payments in USD. All these options are available for US residents. Even if you're now traveling or not in America for some reason, you can use your bank account registered there for wire deposits.

How much can you withdraw from CEX.IO debit card? ›

Here's how to add a card to your CEX.IO account.

For instance, with Address Verification, you can deposit and withdraw up to $10,000 in a day.

Why can't i withdraw crypto? ›

Your crypto withdrawals may be temporarily restricted for a few different reasons: Sign-In From a New Device. Pending Bank Transfer (ACH) Pending Debit Card Transfer (24 hour hold)

Is CEX.IO down right now? ›

CEX.IO is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the CEX.IO status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest CEX.IO outages, issues and problems' at the top of the page.

Is CEX.IO Legal? ›

CEX.IO CORP. is licensed by the Louisiana Office of Financial Institutions as a Virtual Currency Business Activity provider.

Can I withdraw money from CEX.IO to Mastercard? ›

If you haven't yet used your Visa or Mastercard credit/debit card on CEX.IO, you'll need to link it to your CEX.IO account. Check out our Card Verification Guide to do that quickly. Once you've connected a card to your CEX.IO account, you can make fiat withdrawals in a few clicks.

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