Bank of America Secure Messaging Home Page (2024)

Welcome to Bank of America - Secure Messaging

Secure Messaging Client Support is dedicated to providing our Bank of America associates, business partners, customers, and vendors with the broadest and most secure messaging solutions in the financial industry.

See Also

Customer Community

In the present environment, Bank of America Secure Messaging Client Support is not available by phone.

Please review the Secure Email Recipient Guide below for assistance with any issues you might encounter.

Language	Support Documents
English	Secure Email Recipient Guide Secure Email Quick Reference Card
French	Secure Email Recipient Guide Secure Email Quick Reference Card
German	Secure Email Recipient Guide Secure Email Quick Reference Card
Italian	Secure Email Recipient Guide Secure Email Quick Reference Card
Japanese	Secure Email Recipient Guide Secure Email Quick Reference Card
Korean	Secure Email Recipient Guide Secure Email Quick Reference Card
Traditional Chinese	Secure Email Recipient Guide Secure Email Quick Reference Card
Portuguese	Secure Email Recipient Guide Secure Email Quick Reference Card
Spanish	Secure Email Recipient Guide Secure Email Quick Reference Card

Bank of America / Merrill Lynch customers contact us by email at SendSecure Support for the support of Secure Messaging in English. To obtain assistance with other Bank of America services, please click here.

Support hours
Monday - Friday: 6 a.m. - 6 p.m. ET
Sunday - Thursday: 9 p.m. - 6 a.m. ET