A Breakdown of Microsoft 365 Admin Roles & Responsibilities (Previously Office 365 Admin Roles) (2024)

FAQs

What are Microsoft 365 admin roles and responsibilities? ›

Simply put, they manage and maintain the Microsoft 365 platform, including its applications and services. This involves providing users with the right tools, managing security settings, and troubleshooting technical issues. Let's delve deeper into the responsibilities and skills needed for this role.

Navigate to Audit» Security» User Added as Admins. Under the 'User Added as admin' section, you'll find Microsoft 365 users assigned with various admin roles that shows activities, such as added time, added by, and result status.

Office 365 Administrator salary in India ranges between ₹ 2.8 Lakhs to ₹ 12.5 Lakhs with an average annual salary of ₹ 6.0 Lakhs. Salary estimates are based on 543 latest salaries received from Office 365 Administrators.

The Level 4 Certificate has been specifically designed for experienced Personal Assistants, Executive Personal Assistants and Office and Administration Managers, who are already operating at a more senior level and want to gain formal recognition of their skills.

This Level 3 Diploma in Office Administration is designed to equip you with higher-level knowledge and skills to plan, organize, coordinate and control all office activities – from maintaining office supplies to preparing for an internal audit.

Chief Administrative Officer (CAO)

This professional is at the top of the hierarchy and oversees most administrative duties within your business. The role requires administering, coordinating and directing the day-to-day operations of the company.

Global Admin has all the access to the system and has the hierarchy over Admin. He can add new licenses, view subscriptions and other billing-related details, create new sites to the account, and by default view the reports of all sites.

What is the group in Office 365 Admin Center is used for managing? ›

The Microsoft Office 365 Admin Center sections

The Groups menu lets administrators create, organize, manage and delete groups of Office 365 users, such as business groups, shared mailboxes, distribution lists, security groups, teams and so on.

Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.

Privileged role administrator manages Azure AD PIM and updates role assignments for other users. Billing administrator makes purchases, manages subscriptions, manages support tickets, and monitors service health. Password administrator resets passwords, manages service requests, and monitors service health.

The Admin role assignments report shows the admin roles, apps, and resource sets that are assigned to the admins in your org. You can run the report for all admins, individual admins, or groups.

Only global admins, user admins, and groups admins can create and manage groups in the Microsoft 365 admin center. You can't be a delegated admin (for example, a consultant who is an admin on behalf of).

As a Microsoft Exchange administrator, your duties include creating accounts for new hires, enforcing mailbox size limits to prevent blockage and avoid hitting the maximum storage quota, and developing policy settings for different departments.

Office Administrator Job Responsibilities:

Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

In a nutshell, a user holding the Service Administrator role can login to the Office 365 and can view (read access only) to most areas, however they cannot create and new objects (i.e. resources) except for opening support tickets.