What is an Amazon violation?
A Listing Policy Violation on Amazon occurs when a seller fails to comply with the rules and guidelines set by Amazon for product listings. These violations can result in warnings, suspension or, even account termination, and can have serious consequences for the seller's ability to sell on the platform.
What is an Amazon product listing violation? A listing violation happens when a seller breaks Amazon's guidelines on Selling Policies and Seller Code of Conduct for listing products on the site and marketplace.
Typically, violations on the account health dashboard will fall off the account health dashboard after 180-days, however if during this time the selling privileges are removed due to the impact to the account health, they will not.
Consequences of Violating Amazon's Terms and Conditions
Amazon may ban your business and products. Amazon can hold your payments. Amazon may choose to suspend your Amazon seller account. Removal of reviews from a specific product (which failed to fulfill the ToS)
This is known as a Section 3 suspension, as it falls under the prohibited seller activities listed in Section 3 of Amazon's seller policies. There are several reasons why this may happen, such as selling counterfeit or restricted products, manipulating reviews, or violating Amazon's terms of service.
It can be either due to poor performance or for violation of one or more of its policies. Whatever may be the case, you need to pinpoint the exact cause of the problem. Inspect your selling practices. Once you know why Amazon suspended your account, you need to drill down further and evaluate your business.
Is it Legal to Resell Products on Amazon? Yes, it's completely legal to buy a product at a store and resell it on Amazon. You don't need a permit or to be an authorized reseller. Once you buy an item it's yours and you're free to resell it if you wish.
But one thing you may not want to do is make a lot of returns on Amazon. If you do, you might risk having your account canceled.
It's all about moderation. It's pretty fair to say that if you return 80% of the orders you make on Amazon, you'll be putting your account at risk of getting flagged or potentially canceled. But Amazon expects customers to make their fair share of returns, and if you do so in moderation, you're probably fine.
While this limit is not specified, it's safe to say that Amazon will take notice of shoppers who return something with nearly every order. If you make around 5-10 returns a month or even more, you may want to be on the lookout for a warning from Amazon.
How do I appeal an Amazon policy violation?
You can submit an appeal directly from your AHD by clicking into the violation you'd like to address and then clicking “Submit appeal.” You'll then see the “Address your listing violation“ screen, where you submit your appeal. We know it can be daunting to face a blank submission box.
Amazon account banned, means that your account has been closed by Amazon permanently. The account is usually banned due to a violation of policies, such as counterfeit sales of items and conducting fraudulent activity.
Poor Performance Metrics: Amazon tracks seller performance using various metrics like order defect rate, pre-fulfillment cancel rate, late shipment rates, and of course percentages of negative feedback. If these metrics don't meet Amazon's standards, sellers may face a suspension.
The 3x Rule
The most common strategy employed by beginning sellers looking for a healthy ROI on Amazon is to look for items that can sell for triple what you pay for them. This is often called the “3 times rule” or the “3X rule” and in general creates a 100% return on investment.
Your Amazon account suspension will either be performance based (order defect rate, pre-fulfillment cancellation rate, late delivery rate) or because you have violated Amazon's selling policies. Spend time investigative the cause of the issue, take steps to resolve it and plan to prevent it happening again.
If your account received a Commerce Issue penalty, this means that activity on your account has triggered the automated penalty due to issues with payment-related matters.
Don't create a new one. Amazon only allows you to have ONE account. EVER. Amazon are very very good at detecting banned people opening new accounts.
- Alcohol.
- Animals & Animal-Related Products.
- Art – Fine Art.
- Art – Home Decor.
- Automotive and Powersports.
- Composite Wood Products.
- Cosmetics & Skin/Hair Care.
- Currency, Coins, Cash Equivalents, and Gift Cards.
Technically a form of online arbitrage, buying something on Amazon and flipping it on Amazon is a legitimate way of making money. The concept is the same. Find a product selling for a low price, list it for a higher price and the price difference goes into your hip pocket.
There's nothing wrong with purchasing formulations and adding your own branding, and you're not obliged to state whether a product is made by you or not. It's called private labeling, or virtual manufacturing in some countries.
Is it illegal to sell someone else's product on Amazon?
If you create things that have intellectual property that belongs to someone else, you can't sell them on Amazon. Resellers will sell name brand products as used. However, selling someone else's brand as new is illegal and is a copyright infringement. Many sellers also come to Amazon to sell their copyrighted products.
This label is assigned to products that have significantly higher return rates than others in their product category. By labeling these products, Amazon aims to reduce customer frustration and ensure that buyers are aware of potential issues before making a purchase.
All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item. Any items returned without original documentation will be rejected.
We investigate all reports of suspicious activity or suspected fraud. We listen to customer feedback, run internal checks, and create solutions before they become risks. Our team includes team members with various backgrounds and skill sets.
Only returns with a prepaid label from Your Orders are trackable. To track your return: Go to Your Orders. Select View Return/Refund Status next to the order.
