“Your card does not support this type of purchase.” What does this mean? (2024)

FAQs

“Your card does not support this type of purchase.” What does this mean? ›

If you see this message, it means that your bank is blocking authorization of the card. This can be for many reasons. To resolve this issue, please either: Contact your bank to allow the authorization, or. Use a different credit card.

There are different reasons why you may get this error when adding credit or buying a plan: Some debit cards require a PIN to be entered. In this case, you will need to use another card to make the purchase. Some cards have restrictions on cross-border usage.

When processing credit cards, the rejection code of "Transaction not supported by institution" may be received. This rejection code is returned from the cardholder's bank. It indicates that there are security levels set on the card that have prevented the card from being processed.

Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.

When attempting to make your purchase, especially online or via mobile app, it's easy to incorrectly enter a digit of your credit card number, expiration date or security code. Or perhaps your billing address is outdated. These could all be simple explanations for a declined transaction.

You've reached your daily purchase limit

Debit cards have daily purchase limits set by financial institutions to ensure your money is safe. The daily purchase limit for your debit card depends on where you bank. Most financial institutions will generally allow you to spend between $400 to $25,000 daily on a debit card.

There are a number of issues that could result in a debit card decline. For starters, you could be mistaken about your balance, or you may have reached your daily limit for withdrawals. The bank may feel the transaction is suspicious, based on your purchase history. Technical issues may also be to blame.

The first step is to contact your bank's customer service or visit the nearest branch to inquire about the reason for the block and request unblocking. You may need to provide some personal identification details to confirm your identity.

Banks block transactions to safeguard their interests in the event of suspicious activity in your account or to comply with regulatory standards.

What causes payment failure? Failed payments can occur from both the merchant's end and the customer's end. A customer will often experience payment failure due to a faulty internet connection, entering incorrect payment details, or because there is not enough money in their account to cover the payment..

Why can't I buy anything with my debit card? ›

The card isn't activated. Attempts to exceed your daily transaction amount. Lack of available funds. Expired card information is being used.

Common issues which can result in a credit card terminal not working can include a faulty credit card terminal battery, faulty software on the credit card terminal, damage to the hardware or damage to the swipe facility where a customer would traditionally insert their card for a Chip and PIN card payment.

If the cardholder mistakenly or purposely has blocked the card, then he / she will have to submit a written application at the nearest bank branch. This must be accompanied by the cardholder's identity proofs so that the card can be unblocked.

Please check the reasons below to avoid debit card transaction failures: Card details entered are incorrect ( Card number, card expiry and CVV) Incorrect OTP / Incorrect VBV Verified by Visa password. Make sure you have your registered Mobile number with you as OTP will be delivered on the registered number only.

Activate Debit Card For Online Transaction Through ATM

STEP I: Visit your nearest ATM and choose your preferred language. STEP II: Select the 'Card Services' → 'Enable/Disable' option. STEP III: Next choose what you want to enable. In this case choose 'ECOM' for Online Transactions.

"Your Issuer Does Not Yet Offer Support for This Card" is another common error when your apple wallet unable to add card. Do as the error message instructed, and reach out to your bank or the card's financial institution. Another tip is to check if your card is blocked or expired.

Try the following:

Check to see if your payment method is up to date. Make sure you have enough money in your account for the purchase. If you're still having issues, contact your bank to see if there's a problem with your account. Try making the purchase again with a different payment method.