Your Android phone could have stalkerware — here's how to remove it | TechCrunch (2024)

Consumer-grade spyware apps that covertly and continually monitor your private messages, photos, phone calls and real-time location are a growing problem for Android users.

This guide can help you identify and remove common surveillance apps from your Android phone, including TheTruthSpy, KidsGuard and other apps.

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  • Fake passports, real bank accounts: How TheTruthSpy spyware made its millions

Consumer-grade spyware apps are frequently sold under the guise of child monitoring or family-tracking software, but are referred to as “stalkerware” and “spouseware” for their ability to also track and monitor partners or spouses without their consent. These spyware apps are downloaded from outside of Google Play’s app store, planted on a phone without a person’s permission and often disappear from the home screen to avoid detection.

Stalkerware apps rely on abusing in-built Android features that are typically used by companies to remotely manage their employees’ work phones or use Android’s accessibility mode to snoop on someone’s device.

You may notice your phone acting unusually, running warmer or slower than usual, or using large amounts of network data, even when you are not actively using it.

Checking to see if your Android device is compromised can be done quickly and easily.

Before you start

It’s important to have a safety plan in place and trusted support if you need it. Keep in mind that removing the spyware from your phone will likely alert the person who planted it, which could create an unsafe situation. The Coalition Against Stalkerware offers advice and guidance for victims and survivors of stalkerware.

Note that this guide only helps you to identify and remove spyware apps, it does not delete the data that was already collected and uploaded to its servers. Also, some versions of Android may have slightly different menu options. As is standard with any advice, you follow these steps at your own risk.

Check your Google Play Protect settings

Your Android phone could have stalkerware — here's how to remove it | TechCrunch (1)

Make sure Google Play Protect, a security feature in Android phones, is enabled.Image Credits: TechCrunch

Google Play Protect is one of the best safeguards to protect against malicious Android apps by screening apps downloaded from Google’s app store and outside sources for signs of potentially malicious activity. Those protections stop working when Play Protect is switched off. It’s important to ensure that Play Protect is switched on to ensure that it’s working and scanning for malicious apps.

You can check that Play Protect is enabled through the Play Store app settings. You also can scan for harmful apps, if a scan hasn’t been done already.

Check if accessibility services have been tampered with

Stalkerware relies on deep access to your device to access the data, and is known to abuse Android’s accessibility mode which, by design, requires broader access to the operating system and your data for screen readers and other accessibility features to work.

Android users who do not use accessibility apps or features should not see any apps in their Android settings.

If you do not recognize a downloaded service in the Accessibility options, you may want to switch it off in the settings and remove the app. Some stalkerware apps are disguised as ordinary looking apps and are often called “Accessibility,” “Device Health,” “System Service” or other innocuous-sounding names.

Your Android phone could have stalkerware — here's how to remove it | TechCrunch (2)

Android spyware often abuses in-built accessibility features. Image Credits: TechCrunch

Check your notification access

Much like the accessibility features, Android also allows third-party apps to access and read your incoming notifications, such as allowing smart speakers to read alerts out loud or your car to display notifications on its dashboard. Granting notification access to a stalkerware app allows for persistent surveillance of your notifications, which includes message and other alerts.

You can check which apps have access to your notifications by checking your Android notification access settings under Special app access. Some of these apps you may recognize, like Android Auto. You can switch off notification access for any app that you do not recognize.

Your Android phone could have stalkerware — here's how to remove it | TechCrunch (3)

Spyware taps into notifications access to read user messages and other alerts. Image Credits: TechCrunch

Check if a device admin app has been installed

Other features commonly abused by stalkerware are Android’s device admin options, which have similar but even broader access to Android devices and users’ data.

Device admin options are usually used by companies to remotely manage their employees’ phones, such as wiping the phone in the event of device theft to prevent data loss. But these features also allow stalkerware apps to snoop on the Android display and the device’s data.

Your Android phone could have stalkerware — here's how to remove it | TechCrunch (4)

An unrecognized item in your device admin app settings is a common indicator of phone compromise. Image Credits: TechCrunch

You can find the device admin app settings in Settings under Security.

Most people won’t have a device admin app on their personal phone, so be aware if you see an app that you don’t recognize, named something similarly obscure and vague like “System Service,” “Device Health” or “Device Admin.”

Check the apps to uninstall

You may not see a home screen icon for any of these stalkerware apps, but they will still appear in your Android device’s app list.

You can view all of the installed apps in Android’s settings. Look for apps and icons that you don’t recognize. These apps may also show as having broad access to your calendar, call logs, camera, contacts and location data.

Your Android phone could have stalkerware — here's how to remove it | TechCrunch (5)

Spyware apps are designed to blend in with generic-looking names and icons. Image Credits: TechCrunch

Force stopping and uninstalling a stalkerware app will likely alert the person who planted the stalkerware that the app no longer works.

Secure your device

If stalkerware was planted on your phone, there is a good chance that your phone was unlocked, unprotected or that your screen lock was guessed or learned. A stronger lock screen password can help to protect your phone from intruders. You should also protect email and other online accounts using two-factor authentication wherever possible.

If you or someone you know needs help, the National Domestic Violence Hotline (1-800-799-7233) provides 24/7 free, confidential support to victims of domestic abuse and violence. If you are in an emergency situation, call 911. The Coalition Against Stalkerware has resources if you think your phone has been compromised by spyware.

Read more on TechCrunch:

  • TechCrunch launches TheTruthSpy spyware lookup tool
  • Behind the stalkerware network spilling the private phone data of hundreds of thousands
  • Stalkerware apps PhoneSpector and Highster appear shut down after NY settlement
  • How to identify and remove KidsGuard ‘stalkerware’ from your phone
  • Spyhide stalkerware is spying on tens of thousands of phones
  • Hackers uncover new TheTruthSpy stalkerware victims
  • Inside TheTruthSpy, the stalkerware network spying on thousands
  • Support King, banned by FTC, linked to new phone spying operation
Your Android phone could have stalkerware — here's how to remove it | TechCrunch (2024)

FAQs

How to remove stalkerware from Android? ›

Download and install a reputable mobile security app from the Google Play Store. These apps can help detect and remove stalkerware from your device. Read the reviews before choosing the security app. Open the security app and perform a scan of your device to identify any malicious apps or software.

How to uninstall hidden spy phone app on Android? ›

Check device administrator positions
  1. Go to Settings, choose Security and privacy, and scroll to More security settings.
  2. Select Device admin apps. ...
  3. Now you can uninstall the app that you weren't able to before — along with anything else that looks suspicious.
Jan 26, 2024

Does factory reset remove spyware on Android? ›

A factory reset will delete everything on your phone, including the spyware. Ensure you have a backup of your phone before doing this to avoid losing your apps, photos, and other data. You'll need to restore your phone to a backup from before you started experiencing the spyware issues.

How can I tell if my phone is being monitored by a spy app? ›

To help you protect your private information, here are several signs and methods for determining whether or not your phone is being monitored.
  • Strange permission requests. ...
  • Higher battery consumption. ...
  • Overheating. ...
  • Unusual noises. ...
  • Increased data usage. ...
  • Call *#21# or *#62# ...
  • Check your Apple ID account page.
Jan 8, 2024

How to check for stalkerware on Android phone? ›

Look for apps and icons that you don't recognize. These apps may also show as having broad access to your calendar, call logs, camera, contacts and location data. Force stopping and uninstalling a stalkerware app will likely alert the person who planted the stalkerware that the app no longer works.

What is the best app to remove stalkerware? ›

Malwarebytes is also recommended by digital security experts specializing in protection against stalkerware.

What is the 3 digit number to see if your phone is tapped? ›

Fortunately, there's a code (netmonitor code) that helps you identify whether or not you're being tracked or tapped. To confirm this, dial any of the codes below for your phone's operating system: For Android devices, dial: *#*#197328640#*#* or *#*#4636#*#* For iPhones, dial: *3001#12345#*

How do I remove remote spyware from my Android? ›

How to remove spyware from your Android phone
  1. Scan your Android with antivirus software. The best and fastest way to remove spyware from your Android is to get an independent laboratory-approved antivirus for Android devices. ...
  2. Remove suspicious apps. ...
  3. Update your Android operating system. ...
  4. Factory reset your Android.
Jan 4, 2024

How do I remove hidden malware from my Android phone? ›

  1. Step 1: Make sure Google Play Protect is turned on. Open the Google Play Store app . ...
  2. Step 2: Check for Android device & security updates. Get the latest Android updates available for you. ...
  3. Step 3: Remove untrusted apps. ...
  4. Step 4: Do a Security Checkup.

How to find hidden spyware on Android? ›

How to Find Hidden Spy Apps on Android
  1. Signs of spyware on Android.
  2. Random reboots and shutdowns.
  3. Battery drains unusually fast.
  4. Strange phone behavior.
  5. Increasing data usage.
  6. Suspicious text messages or files.
  7. Unusual sounds on a telephone call.
  8. Abnormal sounds when your phone is not in use.
Mar 14, 2024

Can someone install spyware on my phone without me knowing? ›

Spyware apps surreptitiously run on a device, most often without the device owner's awareness.

How do I know if my phone is linked to another device? ›

To check if there are other devices linked to your Android phone, launch your smartphone's Settings app. Depending on the brand or model, you may have to look for and tap “Linked devices” or “Connected devices.” Go through the list to ensure all items are familiar or yours.

What does ##002 do to your phone? ›

The code ##002# is a GSM Unconditional Call Forwarding deactivation code. When dialled on a mobile phone, it disables all call forwarding settings, including unconditional call forwarding, busy call forwarding and no-answer call forwarding.

How to use code * * 4636 * *? ›

One of the most useful Android secret codes is the *#*#4636#*#* code, which displays your phone info, usage statistics, and Wi-Fi details. You can get a detailed view of your battery usage statistics and Wi-Fi details, set your preferred network type, and run ping tests.

What is the code to check if your phone is monitored? ›

Code to check if phone is tapped: *#21# Code to show unknown connections and tracking (for Android): *#*#4636#*#* or *#*#197328640#*#* Code to show unknown connections and if someone is tracing you (for iPhone): *3001#12345#*

How do I stop my Android from being monitored? ›

How to stop your phone from being tracked: detailed list
  1. Use VPN with an ad blocker. ...
  2. Use antivirus software. ...
  3. Do not use public Wi-Fi. ...
  4. Disable automatic Wi-Fi connections. ...
  5. Turn off GPS. ...
  6. Turn off Bluetooth. ...
  7. Use airplane mode. ...
  8. Keep your phone updated.
Dec 12, 2023

What is the best detection of stalkerware? ›

Malwarebytes detects and informs you about whether or not you have a stalkerware-type app on your device.

What are the signs of stalkerware? ›

The abuser has or had physical access to your phone. Your phone's battery drains faster than usual, without any difference in how you've been using your phone. There's an unexplained increase in the amount of data you use. There are unexpected changes in your phone's settings.

How do I detect and remove spyware from my Android? ›

To remove a spy app from your Android, you can simply uninstall it in the Apps or Apps & notifications section of your Android Settings while in Safe mode. If you can't identify the spyware, you can use an antivirus like TotalAV and scan your device. This will automatically find and remove threats for you.

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