Why can't I order a Payoneer card? (2024)

To check if you are eligible for a Payoneer card:

1. Sign in to Payoneer.
2. Select Payoneer cards.

If you see a message inviting you to Order Now, you are eligible. If you are not eligible, a message describing the eligibility requirement is displayed.

Note: Eligibility is based on a minimum of $100* in payments received to your Payoneer account in the last 6 months, not including payments from e-wallets such as Paypal or Skrill.

* Minimum threshold may vary depending on your country of residence (for individual accounts) or country of business (for company accounts).

Due to local regulatory changes, Payoneer can no longer issue cards to customers who have a Russian billing or shipping address.

If you are eligible, the Order Card option will also be displayed in your Payoneer account menu.

You can find more information in the Account with Card - FAQ page.