What is the Vrbo Service Fee? (2024)

What is the Vrbo Service Fee? (1)

Vrbo is the vacation rental company of the Expedia Group. It is globally renowned, with over 2 million vacation rental listings in over 190 countries. Considering the heavy traffic footfall on the website, it is an excellent platform for those seeking exposure and a steady income out of their property listing.

But to make maximum profit out of the dealing, be it as an owner or guest, it is essential to understand the cost mechanisms of Vrbo services fee and what they offer.

Websites have made it substantially easy for travellers to compare properties based on various factors such as location, amenities and, most importantly, affordability. Vrbo offers a thorough, transparent and detailed summary of the cost during registration of the property and the facilities that can be availed at a price.

As a host, Vrbo offers you two payment models. The first one is an annual subscription model at the cost of 499 US dollars. This model is feasible for those properties that have the potential to earn over 1000 US dollars from their property annually. The annual subscription model is inclusive of the service fee, which would otherwise be charged separately for each booking.

This model makes things easier, especially when you have multiple properties. However, it is to be kept in mind that a single annual subscription covers a single property only.

In other words, if you have multiple listings, you will need to subscribe to each listing separately.

What is the Vrbo Service Fee? (2)

The other payment model is the pay-per-booking model and fees. This is beneficial for those who have either just begun their journey in the market or have an income property with seasonal guests (such as beach houses etc.).

As an owner opting for this model, you will have to pay a 5% commission to Vrbo each time your property is booked through the platform.

This commission is on the rental amount, cleaning fee, pet fee or any additional fee charged from the guest. A 3% payment processing fee would also be charged on the total amount you receive from the guest, inclusive of taxes and refundable damage deposits.

If you happen to be a property manager in charge of managing multiple property listings at Vrbo, an additional amount of 5% booking fee will be levied.

While looking at Vrbo from a customer’s point of view, let us take a look at the different charges that might be asked from potential guests during and after booking.

Cleaning Fee

The cleaning fee charges may vary from $30 to $200. The costs change because of factors such as the location of the property, the size of the property, and the charges demanded by the cleaners. The facilities offered under such a fee would include basic cleaning, laundry, restocking necessities, and other services.

Pet Fee

The charges of pet fees range from $30 to $150. This fee ranges from the owner’s expectations. It may or may not be refundable. This fee is asked as security as pets can potentially damage the owner’s property. However, if a service animal is accompanying you, you can request the owner remove this fee as service animals are not considered pets.

Vrbo Service Fee

This fee ranges from 7% to 10% of the total rental amount, including pet fee, owner fee, and cleaning fee. However, it excludes taxes and refundable fees that the guest pays. This charge is basically to ensure a smooth booking experience and secure transactions at Vrbo with all-time available customer support. Additionally, if a guest books their property through Vrbo, they are eligible for the “Book with Confidence Guarantee.” This ensures that you will be assisted immediately and relocated to an alternate property suited to your taste in the rare case of fraud.

Extra Guest Fee

This fee ranges from $75 to $100. This fee is usually applicable when more people travel than the bedrooms available or when a family travels with kids.

Refundable Damage Deposit

This fee ranges from $200 to $500. This deposit is charged mainly as a security measure to encourage guests to take care of the property and leave it just as they found it. The deposit is refunded after the guests leave the property unscathed.

Owner Fee

This fee ranges from $60 to $1000. On most Vrbo rental properties, you will not see these detailed charges as mentioned above. You might just see one category called ‘owner fee’, which would include all these facilities, such as pet fee, parking fee, cleaning fee, property fee and administrative fee. This feature is available to Vrbo if the owners don’t want to overwhelm potential guests with multiple little charges during their registration.

Admin Fee

This fee ranges from $100 to $300. This fee is usually a subhead in the owner fee category and is generally charged when some management company rents their property out.

Property Fee

This fee ranges from $120-$150. The owners who rent out their property through Vrbo often pay the mortgage amount monthly. If you stay at the property for a long duration, it would be expected to find a portion of the mortgage amount to be in the invoice.

Resort Fee

The cost of this fee ranges from $100 to $120. While browsing for properties on Vrbo, you might come across hotels or resorts as available options for a stay. While booking such properties, you will come across a resort fee. However, this fee would include other fees such as cleaning or property fees.

Parking Fee

This fee is usually about $50. This charge is usually levied when a guest is staying in a condo or apartment with a paid parking space. However, you can ask the owner to remove the charges if you are not planning on using the area during your stay.

Also read

Which is Better Airbnb or Vrbo
What is Vrbo? What does it stand for?
How does VRBO Work In 2023
Best Airbnb pricing tools

What is the Vrbo Service Fee? (2024)

FAQs

What is the Vrbo service fee for? ›

The service fee is a percentage of the total amount of the reservation, excluding taxes and refundable fees. This fee helps cover the cost of secure transactions, product development, and 24/7 customer service. Additionally, when you pay through our site, you are eligible for the Book with Confidence Guarantee.

How do I not pay service fees on Vrbo? ›

Or how to avoid Airbnb fees or Flipkey booking fees? It is very simple, truly book directly through the owner or management company! VRBO is no longer Vacation Rentals By Owner, it is VRBE, Vacation Rentals By Expedia and like any good middleman they want their cut.

Do you get the service fee back from Vrbo? ›

A value-added tax is charged on top of the service fee, if required by local regulations. Hosts can't discount or waive the service fee. If a reservation is within the window for a 100% refund as per the property's cancellation policy, the service fee is automatically refunded when the cancellation is confirmed.

How do I change my service fee on Vrbo? ›

Manage your fees
  1. Log in to your account.
  2. Select the listing if you have more than one rental property.
  3. Select Calendar.
  4. Select Settings, then Fees.
  5. Under Standard Fees, select up to three appropriate fees.
  6. Select Fee type.
  7. Enter amount.
  8. Add custom fees details, if needed. You can select up to 3 custom fees.

Does Vrbo include cleaning fee? ›

Almost all Vrbo properties charge a cleaning fee, which covers the costs of cleaning their rentals after the guests have checked out. It's an extra charge that is added to the total booking fee, and it stays the same no matter how many guests book a vacation rental and how long they stay there.

What is the Airbnb service fee? ›

Most guest service fees are under 14.2% of the booking subtotal (the booking subtotal includes the nightly price and any additional fees charged by the Host, but excludes the guest service fee and taxes). The guest service fee varies based on a variety of factors and may be higher or lower depending on the booking.

How do you make sure you don't get scammed on Vrbo? ›

Pay for bookings through the Vrbo platform only

As with hosts, the best way for guests to keep payments secure is to pay through the Vrbo platform. If a listing does turn out to be a scam, you have the Book with Confidence Guarantee to fall back on.

How to avoid Airbnb service fee? ›

It could be beneficial to encourage direct bookings if you already have a website for your rental property. You would be able to avoid paying the Airbnb service fee by doing this. You should be aware, though, that this also implies that you will not be using Airbnb's administrative or customer service.

What is the host fee? ›

A Host Service Fee is a fee you pay to list your property on Airbnb's platform. It's a percentage of the total booking price and is calculated based on how many nights guests book, how much they spend per night and the price of your listings.

How do I get a 100% refund from Vrbo? ›

Your refund is issued based on the property's cancellation policy. If you cancel your reservation and are within the window to receive a 100% refund, the service fee will be refunded to you automatically when the cancellation is confirmed. Refunds take up to 5 days to appear in your account.

Who charges more fees, Vrbo or Airbnb? ›

Are fees higher on Vrbo or Airbnb? Both services have options to reduce fees for hosts and guests. Guests on Airbnb can save money by looking for rentals where hosts pay the entire service fee. Hosts can avoid a 5% service fee on Vrbo by paying for an annual subscription of $499.

What does Vrbo do if an owner cancels? ›

Owner cancellation: If the owner unexpectedly cancels your reservation within 30 days of your stay, we'll help you find a comparable property.

How does Vrbo service fee work? ›

A 5% commission fee is charged on the rental amount and any additional fees you charge the traveler (such as cleaning, pet, and boat fees). Bookings that originate from our expanded distribution partners may have higher fees.

Can you dispute Vrbo charges? ›

Typically, Vrbo will promise a refund within 30 days or two credit card billing cycles. If it doesn't, you can dispute the charges on your credit card bill. If you have a written promise of a refund, your bank may consider that a credit memo and you will win the dispute.

How much is the annual fee for Vrbo? ›

Vrbo offers a 14-day window for canceling annual subscriptions should you switch to the pay-per-booking model. The annual subscription fee is $499. The yearly subscription could be a cost-efficient payment model if you have a high-value property and plan to earn more than $6,250 annually.

What services does Vrbo provide for owners? ›

Property owners have access to tips, articles, webinars and more in the Vrbo Discovery Hub and Help Center. For those times when you need a little extra help, our global support team is here for you, 24/7. Call, chat or email us anytime with questions or concerns. Learn how to earn with expert guidance throughout.

Does Vrbo charge full payment at booking? ›

They set up their preferred payment schedule. When you book a property, you will see in your quote if the host requires one, two, or three payments for the booking. The first payment gets paid at the time of booking. Due dates for any additional payment(s) will be set to a date that the host chooses.

How does Vrbo make their money? ›

What percentage does Vrbo take from the owner? Homeowners who opt for Vrbo's pay-per-booking listings pay a starting commission of 8% per booking. In return, they get the flexibility to only accept bookings for the dates they want to rent their vacation home, with no upfront costs.

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