What info can your company see when you enroll your device? (2024)

  • Article
  • 3 minutes to read

Your organization can't see your personal information when you enroll a device in Microsoft Intune. Enrolling your device makes certain information, such as device model and serial number, visible to IT administrators and support people with administrator access. This article describes everything your organization can and can't access on an enrolled device, and explains why certain data is made visible.

We use the following terms in this article:

  • Support person: This is the person or department at your organization that you're supposed to contact if you're having problems with your device. They provide technical support for device setup, enrollment, and access.
  • IT administrator: IT admin for short, this person or team of people configure the Microsoft Intune device management and enrollment settings for your organization. Some IT admins also provide technical support.

Things your organization can never see

Your organization can't see:

  • Calling and web browsing history
  • Email and text messages
  • Contacts
  • Calendar
  • Passwords
  • Pictures, including what's in the photos app or camera roll
  • Files
  • Additionally, on corporate-owned Android devices with a work profile:
    • Apps and data in your personal profile
    • Phone number

Things your organization can always see

Your organization can always see:

  • Device owner
  • Device name
  • Device serial number
  • Device model, such as Google Pixel
  • Device manufacturer, such as Microsoft
  • Operating system and version, such as iOS 12.0.1
  • Device IMEI
  • App inventory and app names, such as Microsoft Word
    • On personal devices, your organization can only see your managed app inventory, which includes work and school apps.
    • On corporate-owned devices, your organization can see all apps installed on the device.
    • On corporate-owned devices with a work profile, which is limited to Android devices, your organization can only see the apps installed in your work profile.

Note

Organizations cannot see all app inventory on Android Enterprise fully managed devices, corporate-owned work profile devices, and dedicated devices.

What is a managed app?

An app is considered a managed app when it's installed in one of the following ways:

  • You install it from the Company Portal app after your organization makes it available to you.
  • Your organization requires you to have a certain app for work and school and automatically installs it on the device upon enrollment.

Things your organization might see

Your organization can see and access certain aspects of your device when assisting with or troubleshooting device setup. This section describes the type of information available.

Phone number

If you're using a corporate-owned device (excluding corporate-owned devices with a work profile), your organization can see your full phone number. If you're using a personal device, they can see the last four digits of your phone number.

Tip

You can view the ownership type for your device on the Intune Company Portal > Device Details page.

Device storage space

If you have trouble installing a required app, your support person may look at your storage size to find out if low space is the cause.

Location

  • Corporate-owned device: Your organization can view the location of a lost device.
  • Personal device: Your organization can't view the location of a personal device.

Your organization can put a missing, corporate-owned iPhone or iPad into managed lost mode, which lets them request the location of the device. When someone requests access to the device location, the device locks and a message appears on the lock screen to explain what's happening. For more information about supervision, which is a type of configuration for corporate-owned Apple devices, see Get started with a supervised iPhone, iPad, or iPod touch in the Apple support docs.

App inventory details

Your organization can require you to install a mobile threat defense (MTD) app. If you're required to install an MTD app on your device:

  • Corporate-owned device: Your organization can view details about all apps on the device.
  • Personal-owned device: Your organization can't see any data, such as texts, emails, and pictures, in your personal apps. The MTD app does report information about your apps, such as name and version, to your organization. Your organization can view all the details about managed apps.

For more information about mobile threat defense, see Install mobile threat defense app.

App permissions

Applies to devices running Android 11 and earlier

An IT admin can grant permission to apps in the work profile, both manually and by automation. The IT admin does this to reduce the number of prompts you receive. The permissions could be for things like the camera, microphone, and location. If your device is running Android 11, you'll receive a push notification when someone grants permission to an app.

Network information

Some information about network connections for Android devices may be available to your organization. For example, if your organization requires devices to remain within a certain building, your device would identify the network where it's connected.

What info can your company see when you enroll your device? (2024)

FAQs

What can employers see with Intune? ›

What your organization can always see:
  • Device model, like Google Pixel.
  • Device manufacturer, like Microsoft.
  • Operating system and version, like iOS 12.0.1.
  • App inventory and app names, like Microsoft Word. ...
  • Device owner.
  • Device name.
  • Device serial number.
  • IMEI.

Does Microsoft authenticator track browsing history? ›

Does the Microsoft Authenticator track me? The Microsoft authenticator does not track you and it does not log location data. It will list your logins to MCC-protected resources as a method for you to recognize unauthorized access attempts.

What does device enrollment mean? ›

Device Enrollment allows organizations to have users manually enroll devices into a mobile device management (MDM) solution and then manage many different aspects of device use, including the ability to erase the device. On Mac computers using macOS 11 or later, Device Enrollment also enforces supervision on the Mac.

Can my employer read my text messages on my personal phone? ›

Employers need your permission before they can monitor texts on a personal device. The Fourth Amendment of the U.S. Constitution prohibits unreasonable search and seizure and may offer additional protection to public sector employees.

Can my employer see my cell phone activity? ›

A: NO, your employer cannot spy on your personal phone. Your employer must obtain access to your personal phone to be able to monitor it. Also, your employer is not allowed to monitor your personal phone without your consent.

Can Intune see my browsing history? ›

Intune doesn't collect nor allow an Admin to see the following data: An end users' calling or web browsing history. Personal email. Text messages.

What can your employer see? ›

Your employer can also track which websites you visit while at work. This includes not just social media sites, but any website you visit - even if it's for personal reasons. Your employer could see that you're shopping on Amazon or reading the news when you should be working.

What happens when a device is enrolled in Intune? ›

Your device enrolls in Microsoft Intune, a mobile device management provider, and registers with your organization. This step ensures that you're authorized to access your organization's email, apps, and Wi-Fi. Your organization's device management policies are applied to your device.

What information does an authenticator app collect? ›

A: The Authenticator app collects your GPS information to determine what country you are located in. The country name and location coordinates are sent back to the system to determine if you are allowed to access the protected resource.

Can my employer see my Google search history? ›

Can my employer see my Google activities? If you're using their equipment (phone, laptop, desktop) then you should assume that they can. If you're using your own equipment and don't have any “corporate policy” apps to use the company intranet, then your company would have to be hacking your personal equipment.

Can companies track incognito mode? ›

If you sign in to any website in Incognito mode, that site will know that you're the one browsing and can keep track of your activities from that moment on. Prevent your activity or location from being visible to the websites you visit, your school, employer, or your Internet Service provider.

What happens when you register a device? ›

Register your personal device (typically a phone or tablet) on your organization's network. After your device is registered, it will be able to access your organization's restricted resources.

How do I remove a device from enrollment manager? ›

To remove someone as a device enrollment manager, select their name in the list and then choose Delete.

How does device enrollment program work? ›

The Apple Automated Device Enrollment (ADE) allows administrators to pre-provision iOS, iPadOS, and macOS devices to automatically self-enroll into Systems Manager before even touching them, and provides an additional level of management control through bulk device supervision.

Can my employer see me through the camera on my laptop? ›

On work-issued computers, employers can gather data from your keyboard, like how often you're typing, and even your webcam, if it's in your employment agreement. On corporate Internet connections, your employer probably can see which sites you visit, and it can access the emails you send from company accounts.

Can my employer read my Imessages through WiFi? ›

Wi-Fi owners, admins, and other prying eyes cannot read your text messages when you connect to their Wi-Fi. If you suspect someone is seeing your texts, they use other workarounds such as spy/monitoring apps.

Can my employer see my texts on WiFi? ›

Can my employer see my texts on WiFi? If by texts you mean SMS, they don't go through WiFi but the mobile network. If you mean messages sent through some app, all the ones I'm aware of use encryption. If your company can read your messages, law enforcement agencies might be interested in their services.

Can my company read my text messages on my iPhone? ›

Your private messages on your personal device are generally protected from your employer. It would be difficult for an employer to claim that reviewing your personal communications on your personal device is necessary to serve a legitimate business purpose.

What can my employer see if I use their Wi-Fi? ›

If you attach your smartphone to the corporate WiFi remember the company owns the WiFi. They can see where you go, what you tried to look at, what you tried to download and so on. They can't see what is on your phone or who exactly is doing what. But they can block your phone from accessing the network if they want.

Can my employer see my personal iPhone? ›

Your employer can see how many iMessages you sent or received, but they cannot open and view your messages remotely.

What can a company see with MDM? ›

MDM solutions can view the installed app names, versions, and last update time. They can monitor the traffic usage of each app as well.

Can Intune see what apps are installed? ›

Intune discovered apps is a list of detected apps on the Intune enrolled devices in your tenant. It acts as a software inventory for your tenant. Discovered apps is a separate report from the app installation reports. For personal devices, Intune never collects information on applications that are unmanaged.

What can my employer see on my managed iPhone? ›

You might see a message in your settings that your business or school can monitor your internet traffic and locate your device. The only time your administrator can view the location of your iPhone or iPad is if they put your device into Managed Lost Mode.

How often do computers check in with Intune? ›

Intune notifies the device to check in with the Intune service.
...
How long does it take for devices to get a policy, profile, or app after they are assigned?
PlatformFrequency
Windows 10/11 PCs enrolled as devicesEvery 3 minutes for 15 minutes, then every 15 minutes for 2 hours, and then around every 8 hours
4 more rows
Dec 14, 2022

Top Articles
Latest Posts
Article information

Author: Jamar Nader

Last Updated:

Views: 5840

Rating: 4.4 / 5 (75 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Jamar Nader

Birthday: 1995-02-28

Address: Apt. 536 6162 Reichel Greens, Port Zackaryside, CT 22682-9804

Phone: +9958384818317

Job: IT Representative

Hobby: Scrapbooking, Hiking, Hunting, Kite flying, Blacksmithing, Video gaming, Foraging

Introduction: My name is Jamar Nader, I am a fine, shiny, colorful, bright, nice, perfect, curious person who loves writing and wants to share my knowledge and understanding with you.