Important: This article only applies if you have a Google Account.
You can use Google Store credit to make purchases from the Google Store.
Important: If your available credit doesn’t cover your entire purchase, use an accepted form of payment for the remaining balance.
Set up your account & get Google Store credit
1. Go to your Google Store settings
To set up your account, go to your Google Store settings.
2. Go to "Google Store credit" section:
If you find a balance of any amount, including $0.00, you're all set to receive Store credit.
If you find the SET UP button, select it and follow the on-screen instructions.
Manage your Google Store credit
You may earn credit:
- When you trade in an old phone through Google Store
- When you buy a product in an eligible promotion
- From Google directly
The credit is issued and maintained in your Google Pay account associated with your Google Store purchase.
When a credit is issued, you'll get a confirmation email. When tied to a promotion, the credit is only issued after the return period passes.
Check Google Store credit balance
To check your Google Store credit balance, go to:
- Your Google Store settings
- Or the checkout screen
To use your Google Store credit toward your order, on the checkout screen, mark the checkbox next to "Use your Google Store credit."
Important:
- If your available credit covers your entire order, the amount is deducted from your balance.
- You can't transfer credit to friends or family, different accounts, or different payment profiles in an account.
- You can only use credit in the country or region where it was earned and can’t be used for purchases in different countries or regions.
- Credit from a promotion expires after 1 year.
- Credit from a trade-in doesn't expire.
- Credit from a trade-in earned in Japan expires after 6 months due to local requirements.
You can’t use or transfer your Google Store credit to:
- Other Google products, such as Google Play
- Google services, such as Nest installation
- Subscriptions, such as Google One, Nest Aware, or YouTube TV
- Cash out, unless legally required
