This article describes the methods that can be used to remove Symantec Endpoint Protection (SEP). Included are instructions and tools if the usual uninstall methods fail.
Resolution
Uninstall options include:
Client uninstall (including remote uninstalling of large groups)
The Symantec Endpoint Protection Manager uninstall is fairly straightforward and should be done on a per-manager basis. The following table lists topics that are related to this process.
Backing up the Symantec Endpoint Protection Manager
You should back up the Symantec Endpoint Protection Manager using disaster recovery procedures. If you need to uninstall the Symantec Endpoint Protection Manager, making these preparations in advance makes it easier to reconnect with existing clients and use previously configured policies when you reinstall. For information on preparing for disaster recovery, see Disaster recovery best practices
Removing the Symantec Endpoint Protection Manager
The recommended method is to use the standard Windows uninstall method.
Connecting existing clients to a new or reinstalled Symantec Endpoint Protection Manager
If it becomes necessary to uninstall and reinstall the Symantec Endpoint Protection Manager without preparing in advance for disaster recovery, it is possible to reconnect existing Symantec Endpoint Protection clients to a new manager installation.
What to do when conventional uninstall methods fail
Sometimes the recommended and preferred methods for uninstalling Symantec Endpoint Protection fail or do not work as expected.
Removing the Symantec Endpoint Protection client from Mac computers requires different methods and tools.
Removal from a single client or small group of clients
As of version 14, you can uninstall directly on the Mac.
As of 14.0.1, open the client user interface, then clickSymantec Endpoint Protection >Uninstall Symantec Endpoint Protection. You may be required to enter a password.
In versions earlier than 14.0.1 (14 RU1), click the Symantec Endpoint Protection client icon in the Menu bar, then click Uninstall.
Removal from a large group of clients
You can accomplish removing a large number of clients at once by using the SymantecRemovalTool in conjunction with a remote management system like Apple Remote Desktop. You can find more information about SymantecRemovalTool by visiting the appropriate section in Remove Symantec software for Mac OS using RemoveSymantecMacFiles.
Uninstall Symantec Endpoint Protection using CleanWipe
Copy the folder that contains Cleanwipe.exe to the computer on which you want to run it. Double-click Cleanwipe.exe, and then click Next. Accept the license agreement, and then click Next. Select the Symantec products you want to remove, and then click Next twice.
Uninstall Symantec Endpoint Protection using CleanWipe
Copy the folder that contains Cleanwipe.exe to the computer on which you want to run it. Double-click Cleanwipe.exe, and then click Next. Accept the license agreement, and then click Next. Select the Symantec products you want to remove, and then click Next twice.
Run the following command: (Get-WmiObject -Class Win32_Product -Filter "Name='Symantec Endpoint Protection'" -ComputerName . ). Uninstall() A successful uninstall returns a message that ends with. "ReturnValue: 0" .
There's an icon in your start menu or there's an icon down by the clock.The icon looks like a red shield.Click Disable Endpoint Security Firewall. If you already have the firewall disabled, you will not see this option.
Overview. Symantec Endpoint Protection (SEP) is an enterprise-wide application used for protection against intrusion. It includes protection against virus, malware and network layer attacks.
Only the administrator or user can install or uninstall the software. You can obtain the uninstall password from the software packaging, the software's documentation, the Symantec website, or the user or support agent who installed the software.
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