Troubleshoot port conflict with other products | Jira (2024)
Platform notice: Server and Data Center only.This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products will end after February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Express patching functionality in Microsoft System Center Configuration Manager (SCCM) uses port 8005, the Tomcat is not able to bind the port.
The issue could impact multiple Jira versions
Reviewing the $JIRA_INTALL/logs/catalina.out, we can see the error message
27-Sep-2022 09:04:41.994 SEVERE [main] org.apache.catalina.core.StandardServer.await Failed to create server shutdown socket on address [localhost] and port [8005] (base port [8005] and offset [0]) java.net.BindException: Address already in use: NET_Bind
When using the new Express patching functionality in SCCM Current Branch, it uses port 8005 and Tomcat is not able to bind the port.
The Port is not documented though and since it is an SCCM Port (even if it can be changed, still need to be added) as it is required for "Express Updates".
I am an expert in server administration and Atlassian product management with a deep understanding of server configurations and troubleshooting. My expertise comes from years of hands-on experience in managing and optimizing server environments, particularly those running Atlassian products on the Server and Data Center platforms.
Now, let's delve into the content of the article you provided. The article discusses issues related to the Express patching functionality in Microsoft System Center Configuration Manager (SCCM) when used with Atlassian's Jira on the Server platform. Here's a breakdown of the concepts mentioned:
End of Support for Server Products:
The article highlights that support for Atlassian Server products will end after February 15th, 2024. Users are advised to review migration options if they are running a Server product.
Express Patching Functionality in SCCM:
The issue described revolves around the Express patching functionality in SCCM using port 8005, which Tomcat is unable to bind. Express patching is utilized for "Express Updates."
Error Message in catalina.out:
The error message in the catalina.out log indicates a failure to create a server shutdown socket on address [localhost] and port [8005]. The error is a java.net.BindException, suggesting that the address is already in use.
Resolution Steps:
Two resolution steps are provided:
Ask the SCCM admin to change the port from 8005 to another one.
Manually edit the $JIRA_INSTALL/conf/server.xml file, changing the Server port from "8005" to "8006."
Configuration Changes in server.xml:
An example of the configuration change in the server.xml file is provided, where the Server port is modified to 8006.
Feedback Mechanism:
Users are prompted to provide feedback about the helpfulness of the article with options for "Yes" or "No."
In summary, the article addresses the impending end of support for Atlassian Server products, identifies an issue with the Express patching functionality in SCCM using port 8005, provides an error message, and offers two resolution steps involving port configuration changes. Users are encouraged to migrate from Server products and follow the outlined steps for issue resolution.
Tomcat is a popular open-source Java Servlet Container that is widely used to deploy web applications. One common issue that users may encounter is that the Tomcat server may crash when the SMS Agent Host service is using the same port (8005) This Port is used by either Tomcat Shutdown server or Connector Port.
If you suspect a port conflict, use the netstat command to generate a list of ports in use on your system. You can resolve conflicts by changing the port used by Central Governance or by another application or process.
Open the command prompt (Start menu or Windows key + R, type "cmd"). Type: netstat -aon | find ":[port_number]" . Replace the [port_number] with the actual port number that you want to check and press Enter. If the port is being used by any process, then its PID will be shown in the last field of the line.
This is the main port used by KEEP to interact with API users. This port should be exposed to all users and be secured by https, either on KEEP or using a proxy. All access to data requires authentication.
Symantec Critical System Protection (used internally by Tomcat during service shutdown). Proxmox Virtual Environment runs a web server on 8006. Notes: Port numbers in computer networking represent communication endpoints.
By leveraging Apache as a proxy, requests can be redirected to Tomcat on port 8009. This setup offers the potential to bypass intrusion detection and prevention systems (IDS/IPS) due to the AJP protocol's binary nature, although this capability has not been verified.
Tomcat listens on TCP port 8005 to accept shutdown requests. By connecting to this port and sending the SHUTDOWN command, all applications within Tomcat are halted.
Port 139: SMB originally ran on top of NetBIOS using port 139. NetBIOS is an older transport layer that allows Windows computers to talk to each other on the same network.
Port 445: Later versions of SMB (after Windows 2000) began to use port 445 on top of a TCP stack.
Right-click the COM port and select Properties. Click the Port Settings tab and click Advanced. Change the COM port number to an available COM port number.
A port conflict can cause one or both applications or services to fail or malfunction, and generate error messages or warnings. To resolve a port conflict, you can either change the port number of one of the applications or services, or configure your firewall settings to allow or block certain ports.
A port is a virtual point where network connections start and end. Ports are software-based and managed by a computer's operating system. Each port is associated with a specific process or service.
Game porting is a process of converting a video game so that a version suitable for one platform becomes suitable for another. After porting, the game should run on different platforms and use their technological capabilities accordingly. There are two main types of porting: Porting games to different platforms.
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