Trading Software | Trading Platform | AgenaTrader | Support (2024)

SPACE: AgenaSpace Home ENManuel Sonnleithner2019-10-24T21:24:34+02:00

Trading Software | Trading Platform | AgenaTrader | Support (1)


Our support team is regularly confronted with similar questions. We have summarized answers to these questions here and would like to ask you first to browse through the FAQ’s where you may already find the answer to your questions.

This will save you time and the support team will find more time to answer your important support cases quickly and with high quality.

Common License Questions

– My license has been deactivated
–AgenaTrader broker license (single)
–Does a sponsored (branded) license contain all functions?

Answer…

Chart display and analysis

– When is the candle considered “ended” in the candle chart?
–Can I import my own data sources (tick data histories)?
–Summer and winter time (daylight savings)
–Holidays

Answer…

Chart is ticking without displaying candles

– Most probable reasons and solutions

Answer…

Semi and Full automated trading

–Due to a multitarget setup, no OCO link can be generated between Stop and Target
–Deviation in the PnL statement
–Will my AT ++ or Scripted trading strategy also run when I am offline?
–Can AgenaTrader acquire a trading logic for automated trading? (Strategies, indicators, conditions)

Answer…

Hard and Soft stops: Automatic stop movement

– What is the difference between Hard and Soft stops
–Example

Answer…

AddOns (packages) and their content

Answer…

Import packages (AddOns)

– Entering the package license key
–Creating or importing a package
–Import package – setup

Answer…

Сonditions and Scripts are disappeared

Answer…

Technology, download and installation

– AgenaTrader on several computers
–Resetting AgenaTrader to older settings: backup
–Does AgenaTrader support MAC OSX (Apple)?
–Are my data still available after Backup?
–Backup Service Anbieter
–Download of the current AgenaTrader Release
–Update 32bit to 64bit System

Answer…

Which data feeds can be connected to AgenaTrader?

– Is a broker connection possible with the basic version?
– Broker and data feed connection instructions

Answer…

Hardware and system requirements

– AgenaTrader does not start or keeps crashing
–The loading times of the charts are too long
–My CPU and memory utilization are too high
–AgenaTrader freezes

Answer…

Infos regarding 'No security definition found'

– Definition of the problem
–Request instruments / mappings
–Instrument Lists and Mappings Import

Answer…

Connection issues

– Correctly establishing a connection to a broker or data feed
–Connection guides for brokers and data feeds

Answer…

Brokers and data feed providers

– Which data feeds can be connected to AgenaTrader?
–Is a broker connection possible with the Mercury or Neptune version?
–Broker and data feed connection instructions

Answer…

Histories and market data

– Missing market data
–Do I have the latest version?
–Have I connected AgenaTrader to the broker and data feed correctly?
–Do I have the right account settings?
–Have I imported the instrument lists and mappings?
–Are the trading times set correctly?
–Have I selected the right chart style?
–Have I subscribed to market data for the instrument (symbol)?
–(Only for futures) Has the correct contract month been set?

Answer…

Trading or transmission of orders doesn´t work

– Trading function is deactivated
– Transmission of order doesn´t work

Answer…

Historical requests overflow at IB

– AgenaTrader issues a warning via a popup:
–HistoryRequestOverflow
–Charts are depicted partially incorrectly and contain erroneous data
–Histories are missing and charts do not tick

Answer…

Connecting to more than one CFD-Broker simultaneously

Answer…

Which order connections does my broker support

– Overview order connections
–Supported versus locally simulated connections

Answer…

Create your instruments

– Creating an instrument
– Practical examples

Answer…

Further FAQ’s you can findhere…

Online Video Software training

We offer highly qualified software training online toour customers 100% free of cost. Find out more on the following pages.

LIVE Trading Webinars

Visit our weekly live trading webinars of our partners on trading theory and practice.

Contact

Here you can contact the AgenaTrader sales team.

For contact to our technical support please use the contact form directly in your AgenaTrader.

Online Documentation

The AgenaTrader software is documented in detail in our wiki where you will find everything you need to know about the trading platform.

Technical Support - Emergency contact

In order to be able to comply with the GDPR and to be able to cope with a structured and comprehensible data processing process in the support area – which is not possible with simple e-mail traffic – please use this contact option only:

  • If for some reason you can not start the AgenaTrader,
  • or you do not have the AgenaTrader installed on this machine.

In all other cases, we ask you, your concerns and technical problems

  • directly via the support ticket popup from the AgenaTrader platform

to send it to our team, as this is the only way we have all the necessary data and information to ensure a smooth and rapid settlement in your favor.

Many thanks!

Price- and Product Consultation

Good product and price advice is important to us so that you can choose the right one. If you need support with online shopping, then you are in the right place here:

  • Address your inquiry via contact form to us or
  • Use live sales chat in the TradersYard shop.
  • We are there for you at the usual office hours.

Note: Our sales team is fully trained on product and price inquiries and therefore can not answer questions about technical issues or detailed user questions. For technical questions please send a ticket directly from the AgenaTrader platform.

Please clickhere… – Many thanks!

Trading Software | Trading Platform | AgenaTrader | Support (2024)

FAQs

Is there a trading system that can win 100% of the trades? ›

There is no such thing as a trading plan that wins 100% of the time. After all, losses are a part of the game. But losses can be psychologically traumatizing, so a trader who has two or three losing trades in a row might decide to skip the next trade.

How much money do day traders with $10,000 accounts make per day on average? ›

With a $10,000 account, a good day might bring in a five percent gain, which is $500. However, day traders also need to consider fixed costs such as commissions charged by brokers. These commissions can eat into profits, and day traders need to earn enough to overcome these fees [2].

What is the most profitable trading platform? ›

Best Online Brokerage Accounts and Trading Platforms of 2024
  • Best Overall: Fidelity.
  • Best for Low Costs: Fidelity.
  • Best for Beginners: Charles Schwab.
  • Best for Advanced Traders: Interactive Brokers.
  • Best for ETFs: Fidelity.
  • Best for Options Trading: tastytrade.
  • Best for International Trading: Interactive Brokers.

What is the 3-5-7 rule in trading? ›

The 3–5–7 rule in trading is a risk management principle that suggests allocating a certain percentage of your trading capital to different trades based on their risk levels. Here's how it typically works: 3% Rule: This suggests risking no more than 3% of your trading capital on any single trade.

Is 90% win rate possible in trading? ›

Any system with a 5 pip profit target and a 500 pip stoploss will have a very high (probably 90%+) win rate. But then one loss will ambush you. In other words, you need to consider the RR (return to risk ratio) of each trade, as well as the win rate.

What is the 100% profitable martingale strategy? ›

The martingale strategy requires doubling down on a losing bet and continuing to double the bet every time it loses. At some point, the gambler will win, and will recoup the entire loss plus a profit. This is a statistical fact. The problem is, guaranteeing that 100% chance of winning requires deep pockets.

Is it possible to make $1000 a day trading? ›

While it's theoretically possible to earn $1,000 daily through day trading or stock market investments, it's important to note that such earnings are not guaranteed, and they come with significant risks. Day trading and stock market investments can be highly volatile, and there are no guarantees of profits.

Can you make $200 a day day trading? ›

A common approach for new day traders is to start with a goal of $200 per day and work up to $800-$1000 over time. Small winners are better than home runs because it forces you to stay on your plan and use discipline. Sure, you'll hit a big winner every now and then, but consistency is the real key to day trading.

Can I make 1000 per day from trading? ›

Earning Rs. 1000 per day in the share market requires knowledge, discipline, and a well-defined strategy. Whether you choose day trading, swing trading, fundamental analysis, or any other approach, remember that success takes time and effort. The share market can be highly rewarding but carries inherent risks.

What platform do most day traders use? ›

The type of trading platform most folks use depends on the type of trader they are. While Interactive Brokers might be one of the best options for day traders, other types of traders may like the variety of Charles Schwab or the versatility of Fidelity. New traders may appreciate Ally Invest or SoFi Investing.

What software do traders use? ›

MetaTrader 4 (MT4) is the best stock market software for automated trading. Launched in 2005, MT4 is used by millions of traders worldwide. The software is supported by hundreds of online brokers. Users simply need to log into MT4 with their brokerage credentials.

What is the number one trading platform? ›

Summary: Best Online Brokerage
CompanyForbes Advisor RatingBEST FOR
Interactive Brokers4.4Best Online Broker For Traders
TD Ameritrade4.4Best Online Broker For Beginners And Best For Mobile App Users
Fidelity Investments4.4Best Online Broker For Everyday Investors
Charles Schwab4.3Best Online Broker For Customer Service
1 more row
Apr 1, 2024

What is the 11am rule? ›

It is not a hard and fast rule, but rather a guideline that has been observed by many traders over the years. The logic behind this rule is that if the market has not reversed by 11 am EST, it is less likely to experience a significant trend reversal during the remainder of the trading day.

What is the 11am rule in the stock market? ›

​The 11 am rule suggests that if a market makes a new intraday high for the day between 11:15 am and 11:30 am EST, then it's said to be very likely that the market will end the day near its high.

What is the golden rule of trading? ›

Let profits run and cut losses short Stop losses should never be moved away from the market. Be disciplined with yourself, when your stop loss level is touched, get out. If a trade is proving profitable, don't be afraid to track the market.

How do you win all trades? ›

How do you win every trade?
  1. Develop a Solid Trading Plan. To win every trade, you need a well-thought-out trading plan. ...
  2. Setting Realistic Goals. ...
  3. Effective Risk Management. ...
  4. Analyzing Market Trends. ...
  5. Use Different Trading Strategies. ...
  6. Trend Following. ...
  7. Breakout Trading. ...
  8. Mean Reversion.
Oct 30, 2023

How much do I need to make 100 a day trading? ›

You're really probably going to need closer to 4,000 or $5,000 in order to make that $100 a day consistently. And ultimately it's going to be a couple of trades a week where you total $500 a week, so it's going to take a little bit more work. Want to learn more about trading?

What is the biggest trading wins? ›

5 of the Best Trades of All Time
  • George Soros: Breaking The Bank of England.
  • Paul Tudor Jones: Predicting The 1987 Stock Market Crash.
  • Jesse Livermore: Becoming One of the Richest Men in the World at the Start of the Great Depression.
  • Jim Chanos: The End of Enron.
  • Michael Burry: The Prosthetic-Eyed CDO Trader.
  • Conclusion.

Why 99 percent traders lose money? ›

This is one of the most important reasons why most people fail to make money in the markets. Unrealistic expectations. First of all, you're misquoting Zerodha (Nithin). The actual stat was - 99% traders on Zerodha (mostly retail traders) fail to earn more than the risk free rate of return (FD returns used as proxy).

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