TPM Option Is Missing in the System BIOS Setup Latitude, Precision, or XPS (2024)

FAQs

What to do if TPM is not showing in BIOS? ›

Reconnect AC power to the computer and boot to the BIOS setup using the F12 one-time boot menu. NOTE: To ensure TPM is turned on, you must press F2 to enter System Setup. Then go to the Security section and check that TPM is set to On under the TPM security settings.

Power on your system while tapping the F2 key to enter the system BIOS. Expand the 'Security' section then select 'TPM Security'. Check the box to enable TPM Security, then click 'Apply'. Select 'Activate', then 'Exit'.

you will have to go into the BIOS and check the TPM setting. I had it happen once after some Windows updates were done. This issue happens sometimes which can be fixed through the BIOS settings of your system , just search for how to enable TPM for your motherboard and you'll have this error gone.

If the TPM is not present, turn off the computer, and disconnect the battery (if the battery is removable). Discharge static power by pressing and holding the power button for over 60 seconds. Connect the battery (if the battery is removable), AC adapter, and turn on the computer.

The "Compatible TPM cannot be found" error typically occurs when your computer's operating system or specific applications require a Trusted Platform Module (TPM) security, but your computer does not have a TPM chip, or the TPM functionality is not enabled in the BIOS/UEFI.

Trusted Platform Module (TPM) security

Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS setup program is displayed. On the left pane, select Security > TPM Security > Clear TPM .

Reboot the computer and press the F2 key at the Dell logo screen to enter BIOS or System Setup. Click Security in the Settings menu. Click the TPM 1.2 Security or TPM 2.0 Security option in the Security menu. Ensure TPM On and Activate are checked.

Why does my PC not have TPM? ›

The standard is relatively recent, however. If you bought your PC after 2016, it almost certainly comes with TPM 2.0. If your computer is older than a few years, it likely either has the older TPM 1.2 version (which Microsoft says is not recommended for Windows 11) or has no TPM at all.

Platform Trust Technology (PTT) is enabled on these systems by default, causing the TPM to be greyed out in the BIOS (Only one of these trust technologies can be enabled at a time). To enable TPM, PTT protection must be removed from the encryption keys.

Why TPM 2.0 is not showing in BIOS? TPM 2.0 may not be showing in BIOS due to several reasons, including outdated BIOS firmware that does not support TPM 2.0, disabled TPM settings in the BIOS, or an incompatible TPM module.

Click Device Manager. Expand the Security Devices Node. You should see the Trusted Platform Module 2.0.

A TPM chip can be added if the motherboard has a slot. Your processor is Gen 3, but Windows requires at least Gen 8. Some processors also have inbuilt TPM, so you will not have to buy it separately, called Intel Platform Trust technology, so you will not have to buy TPM chip separately.

From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security. Select Trusted Platform Module Options and press the Enter key. Select Enabled to enable the TPM and BIOS secure startup.