TD CanadaTrust - My Accounts (2024)

FAQs

Is TD Canada Trust having issues today? ›

User reports indicate no current problems at TD Canada Trust

TD Canada Trust (TD is short for Toronto Domonion) offers bank accounts, credit cards, mortgages and other financial services to both businesses and individuals. Online banking is available both through the website and mobile apps.

If you're unable to log in to the TD app: Ensure that you're entering your credentials correctly. Keep in mind the entry fields are case sensitive, so make sure you're entering the correct combination of upper- and lower-case letters.

If you're locked out because you entered the wrong password multiple times, you can use the "Forgot password?" option on the login screen to reset your password. If you're locked out please call EasyLine telephone banking at 1-866-222-3456 or visit any TD Canada Trust branch for assistance.

Write the name of the person or business the check is for next to the line that says, “Pay to the order of.” 3. Write the correct amount of the check to the right of the dollar sign using dollars and cents. If the check is for fifty dollars and twenty-three cents, write “50.23.”

User reports indicate no current problems at TD Bank

TD Bank offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans.

Make sure you have cleared temporary internet files and cookies and your browser has extensions and add-ons disabled. If needed, also try restarting your device and router, and try a wired connection.

Ensure you're on the bank's official website, with a secure connection. Check your bank's service status to see if the issue is on its end. Check your login credentials and reset them if you're unsure. Update your browser to benefit from the latest security patches.

Bank accounts are typically frozen for suspected illegal activity, a creditor seeking payment, or by government request. A frozen account may also be a sign that you've been a victim of identity theft. Each situation requires specific actions to unfreeze the account.

Make sure you've used the correct PIN. Try re-entering your PIN on the TD Authenticate app homepage. Try re-entering the one-time security code you've been given. You may have exceeded the number of security code attempts.

The main reasons accounts get blocked:

Suspected fraud. Lack of use. Suspicious transactions. Disputes with your bank.

Why did TD block my account? ›

There may have been suspicious activity on your account, such as a large withdrawal or a purchase in a different country. Your card may have expired. If you believe that your TD debit card was blocked in error, you can contact TD Bank customer service to dispute the block.

Suspicious transactions — like repeated daily deposits over $10,000 or large sums of money being quickly moved in and out of accounts — will likely lead to an account lock. The account stays locked until the bank, and potentially law enforcement, are satisfied with how the account is being used and funded.

Yes, you can.

The Financial Institution Number (Bank Code) for TD Canada Trust is always 004. It is also sometimes referred to as the 'Bank Code".

Canada Trust, founded in 1864 in London, Ontario as Huron and Erie Savings and Loan Society, was acquired by TD Bank in 2000, after which TD adopted the new brand name "TD Bank Financial Group".

Through its investigation, NCB Management Services learned that sensitive personal identifiable information belonging to TD Bank's customers may have been accessed on February 1, 2023. On May 12, 2023, TD Bank began contacting individuals whose information may have been impacted.

Under federal law, all of a depositor's accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be eligible for insurance by the Federal Deposit Insurance Corporation up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership ...

Card details were entered incorrectly (card number, expiry date, or the security code (CVV)) PIN number was entered incorrectly or has been locked. Card is behind on payments. New or replacement card has yet to be activated.