Take and process payments with QuickBooks Payments (2024)

Learn how to take customer payments from any QuickBooks product.

With QuickBooks Payments, process credit card, debit, PayPal, Venmo, and ACH bank transfers for your invoices and sales. Here's how to take payments wherever and whenever you need to.

Learn about processing fees for QuickBooks Payments

Always check the QuickBooks Payments website for the latest plans and processing fee rates. Ask for a rate review if you meet the qualifications.

To watch more how-to videos, visit our video section.

Step 1: See which products are right for your business

Each QuickBooks product offers unique payment features and options. Keep in mind, you don't need QuickBooks Payments to keep track of your books in QuickBooks. QuickBooks Payments offers an additional way to receive customer payments.

If you already use external payment processing like Square, we have apps that sync your data with QuickBooks Online. However, the easiest way to process payments and track the accounting is with QuickBooks Payments. Find out more about compatible external payment options.

QuickBooks Online and QuickBooks Desktop:Email invoices to your customers so they can pay you online. You can also take in-person payments. Each time you process a payment, QuickBooks handles the accounting and categorizes it for you on your chart of accounts.

QuickBooks Online and QuickBooks Desktop are great for online invoices and some in-person payments. Both keep track of your books, but can't operate as a complete point of sale system.

QuickBooks GoPayment: TheQuickBooks GoPayment app lets you take payments on the go. Invoices you send and payments you process in the app sync with QuickBooks Online automatically. Note: GoPayments doesn't sync with QuickBooks Desktop.

Compare your options

Process MethodAvailable inAdditional hardware needed
Swipe a credit card or insert a chipped card
  • QuickBooks Online

  • QuickBooks Desktop

  • GoPayments
A card reader

Learn more about compatible card readersfor Go Payments, Magtek card readers for QuickBooks Online and QuickBooks Desktop

Send invoices customers can pay online
  • QuickBooks Online

  • QuickBooks Desktop
None
Manually enter a credit card
  • QuickBooks Online

  • QuickBooks Desktop

  • GoPayments
None
Set up recurring credit card charges
  • Merchant Service Center
None

Step 2: Sign up for QuickBooks Payments

If you haven't already, sign up for QuickBooks Payments.

Step 3: Connect an existing payments account to other QuickBooks products

When you sign up, your QuickBooks Payments account connects to the platform you signed up from. So, if you signed up from QuickBooks Online and don't use any other QuickBooks products, you're good to go. You can move on to Step 4.

If you want to process payments in a different QuickBooks product, you need to connect your QuickBooks Payments account.

Step 4: Take and process customer payments

In QuickBooks Online

Your customers can pay for their invoices online with a credit card, debit card, PayPal, Venmo, and ACH bank transfer. You can also manually process payments in-person or over the phone. Find out how to process payments in QuickBooks Online.

In QuickBooks Desktop

Your customers can pay for their invoices online with a credit card, debit card, and ACH bank transfer. You can also manually process payments in-person or over the phone. Find out how to process payments in QuickBooks Desktop.

Learn how to accept e-checks, scan a check, and process donations in QuickBooks Desktop.

In the GoPayment app

Use a Bluetooth card reader to swipe credit cards or EMV chipped cards. You can also accept Apple Pay, Google Pay, and Samsung Pay. If you don't have a card reader, manually enter credit card transactions and accept cash and checks. Get more info to process payments in the GoPayment app.

Step 5: Learn about deposit times for customer payments

After you process payments, QuickBooks puts the money into your bank account. It uses the bank account you picked when you signed up for QuickBooks Payments. Deposit speeds depend on your product and the type of payment. Get more info about deposit times for QuickBooks Payments.

Note: If you're new to payments, your first payments may take a bit longer while we set up your accounts. Once your accounts are setup, customer payments will process much faster.

Next steps: Refund transactions and prevent chargebacks

If you make a mistake and need to void or refund a transaction, don't worry. Here's how to refund and void payments you process in QuickBooks. A chargeback is when a transaction is disputed and money goes back to the payer. Usually, this means your customer canceled their payment. Unfortunately, chargebacks sometimes happen. Here's what you can do to prevent chargebacks for customer payments.

Disclaimer: QuickBooks Payments account subject to eligibility criteria, credit and application approval. Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services.

Take and process payments with QuickBooks Payments (2024)

FAQs

Can you process payments with QuickBooks? ›

In QuickBooks Online

Your customers can pay for their invoices online with a credit card, debit card, PayPal, Venmo, and ACH bank transfer. You can also manually process payments in-person or over the phone.

How can you accept payments through QuickBooks? ›

For Quickbooks Online, install the mobile app or sign up for a QuickBooks Online plan from your browser. Create an account, and complete a payments application. If approved, you can start accepting payments through QuickBooks Online. You'll also have the option to apply for a business banking account.

Why won't QuickBooks let me accept payments? ›

These are some of the reasons why you're unable to turn on QuickBooks Payments: The type of products or services you sell. Industries that are categorized as high-risk merchants (Example: Firearm sellers, vape and e-cigarette merchants, alcohol, and cigars). Credit history.

Is there a class action lawsuit against QuickBooks? ›

Small businesses struggling to survive during the pandemic have been delivered a further insult from accounting software provider QuickBooks, which allegedly ramped up fees on certain transactions seemingly overnight, a new class action lawsuit alleges.

How much does QuickBooks charge to accept payments? ›

When using QuickBooks to process payments, a fee is charged for each transaction. The amount of the fee varies depending on how the payment is made. If the payment is swiped, the fee is 2.4%. If it's invoiced, the fee is 2.9%.

How long does it take for QuickBooks payments to process? ›

QuickBooks Online, QuickBooks Desktop, and GoPayments deposit schedule. If you process payments before 3 pm PT, they should be in your bank account in 2 business days. If you process payments after 3 pm PT, we'll start the deposit the following business day.

How do I receive payments from QuickBooks? ›

From the QuickBooks Home page or the Customers menu, select Receive Payment. In the Received From drop-down, select the customer's name. Enter the Amount received. Make sure the date is correct, then choose the Payment method.

Can I accept ACH payments through QuickBooks Desktop? ›

Bill Pay helps you manage your cash flow by giving you more flexibility. You can pay bills directly from QuickBooks with your bank account, debit or credit card. You can choose how your vendors receive their payment by ACH or check.

Can you make payments directly from QuickBooks? ›

All you need to do is enter your bank account information to pay bills online, directly inside QuickBooks. You can settle invoices, balance books, and schedule bill payments in real-time. First, you'll decide how you'd like to complete the online payment.

Why won't QuickBooks process my payment? ›

Clear your cache and cookies, or try to update your payment details using a private browser. Make sure all your card billing information is correct and up-to-date. Ensure that the billing address in your QuickBooks company file matches the address on your card.

Why is my payment method declined QuickBooks? ›

Overlimit or past due. General decline, no other information provided by processor. Issuing bank will not electronically authorise the credit card. Billing Address in QuickBooks Online does not match the address on your statement.

How do you accept transactions in QuickBooks? ›

Select New Transactions. Select Recognized to review transactions QuickBooks Online has already recognized, categorized, and matched for you. If the transaction is correctly categorized and matched, swipe right to accept it.

Is QuickBooks going under? ›

Many users have been wondering if QuickBooks Desktop is going away forever. The short answer: no. The long answer: Intuit are sunsetting some versions of QuickBooks Desktop (QBD), and it might be possible for some users to keep accessing it —though it is not recommended.

Is QuickBooks Commerce shutting down? ›

The standalone QuickBooks Commerce offering was discontinued on August 31, 2023. Therefore, all access to the standalone QuickBooks Commerce product was removed on September 2nd, 2023. It's important to note that this discontinuation only affects the standalone QuickBooks Commerce product.

Does Quickbook report to IRS? ›

While QuickBooks itself doesn't directly report to the IRS, it equips businesses with the tools needed for accurate financial reporting, reducing the chances of errors or discrepancies that might trigger an audit.

How does QuickBooks work for payment? ›

With QuickBooks Payments, you can securely email an invoice with a Pay now button. You can provide your customers with the option to pay by credit card, Apple Pay, or bank payment. It's up to you.

Can I receive payment on QuickBooks? ›

QuickBooks Online allows you, as a small business owner, to accept online payments and credit card payments.

Is QuickBooks safe to make payments? ›

QuickBooks Online and QuickBooks Self-Employed financial features take advantage of state-of-the-art encryption and authentication technologies, including Secure Sockets Layer (SSL), digital certificates, and RSA Security Inc. (RSA) encryption to protect the security and privacy of your financial information.

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