Submit a request | Atomic Wallet (2024)

FAQs

Why is the Atomic Wallet not working? ›

Try switching between Wi-Fi and cellular data to see if it helps. Also, make sure your internet connection is stable. Toggle your VPN on or off. Try to turn your VPN off if you're using it.

Atomic Wallet connects directly to blockchain nodes to create a transaction. Sometimes, this connection can be unstable or blocked due to various reasons such as CloudFlare blocks or Internet connection.

As of June 2023, Atomic Wallet does not support fiat withdrawals. If you want to withdraw money from this wallet to a fiat currency, like US dollars, Euros, or Pounds, you'll have to first transfer your crypto to Zengo (or another wallet or exchange that supports a fiat offramp gateway).

Give it up to 20 minutes to finish; Eventually, the swap will be completed; If the swap isn't completed after more than 20 minutes, reach out to us!

Atomic Wallet allows users to safely store, send, and receive cryptocurrencies. It is considered one of the best non-custodial wallets for diversified portfolios. In addition to Bitcoin, Ethereum, and Cardano, Atomic Wallet supports Binance Smart Chain, Monero, Fantom, and other popular networks.

Looking online, reading through user Atomic wallet reviews, it would seem that the general sentiment regarding the crypto storing platform in question being software-based is rather good. Most users seem happy that they won't need to trust an online-based platform with their private keys - that's great!

“Apple decided to remove the app because the wallet uses 3rd party for exchange,” an Atomic Wallet spokesperson said last December. “We are working on that. We will make an announcement once the app goes back live on App Store.” As of March 2022, Atomic Wallet is yet to make a return to the iOS store.

Please email us at support@atomicwallet.io directly, providing as much details as possible.

No, as of 2024, Atomic Wallet does not automatically deduct taxes from crypto trades. However, Atomic Wallet might still report your crypto transactions to your country's tax authority, like the IRS or HMRC.

Is Atomic Wallet hacked? ›

Plaintiffs in a new class-action suit against the hacked crypto wallet Atomic Wallet say the firm didn't share any information about the hack with clients and didn't report it to the police.

Your assets are stored on the blockchain.

Since Atomic Wallet is just an intermediary between you and the blockchain, your coins aren't stored by us. You're free to export your private keys anytime, and your funds wouldn't be put at any risk if our company was to close down.

Atomic is the first decentralized wallet that launched the Membership program based on its native token AWC. All holders of AWC tokens can receive up to 1% rewards monthly for using a built-in swap and buy crypto services. Atomic is fully decentralized application.

Most free blockchain wallets are hot wallets, meaning they're connected to the internet. Cold storage is widely considered the safer option because it's offline, but most cold wallets are hardware that you need to buy. Atomic Wallet is an exception, as it's classified as a cold wallet and is also free to use.

Unlike other wallets that require you to transfer your assets to an external exchange, Atomic Wallet allows you to swap cryptocurrencies right within the app. This eliminates the need for multiple platforms and simplifies the process of managing your digital assets.

Go to GooglePlay or AppStore (depending on the platform you're using); Find Atomic Wallet; Tap 'Update'; The app will update and you'll be able to use the newest version!