Student Loan Servicing Updates: MOHELA Taking Over Most FedLoan Servicing Accounts (2024)

Lender and Bonus disclosure

THIS IS AN ADVERTIsem*nT. YOU ARE NOT REQUIRED TO MAKE ANY PAYMENT OR TAKE ANY OTHER ACTION IN RESPONSE TO THIS OFFER.

Earnest:$1,000 for $100K or more, $200 for $50K to $99.999.99. For Earnest, if you refinance $100,000 or more through this site, $500 of the $1,000 cash bonus is provided directly by Student Loan Planner. Rate range above includes optional 0.25% Auto Pay discount.

Earnest Bonus Offer Disclosure:

Terms and conditions apply. To qualify for this Earnest Bonus offer: 1) you must not currently be an Earnest client, or have received the bonus in the past, 2) you must submit a completed student loan refinancing application through the designated Student Loan Planner® link; 3) you must provide a valid email address and a valid checking account number during the application process; and 4) your loan must be fully disbursed.

You will receive a $1,000 bonus if you refinance $100,000 or more, or a $200 bonus if you refinance an amount from $50,000 to $99,999.99. For the $1,000 Welcome Bonus offer, $500 will be paid directly by Student Loan Planner® via Giftly. Earnest will automatically transmit $500 to your checking account after the final disbursem*nt. For the $200 Welcome Bonus offer, Earnest will automatically transmit the $200 bonus to your checking account after the final disbursem*nt. There is a limit of one bonus per borrower. This offer is not valid for current Earnest clients who refinance their existing Earnest loans, clients who have previously received a bonus, or with any other bonus offers received from Earnest via this or any other channel. Bonus cannot be issued to residents in KY, MA, or MI.

Interest Rate Disclosure

Actual rate and available repayment terms will vary based on your income. Fixed rates range from 5.44% APR to 9.99% APR (excludes 0.25% Auto Pay discount). Variable rates range from 6.24% APR to 9.99% APR (excludes 0.25% Auto Pay discount). Earnest variable interest rate student loan refinance loans are based on a publicly available index, the 30-day Average Secured Overnight Financing Rate (SOFR) published by the Federal Reserve Bank of New York. The variable rate is based on the rate published on the 25th day, or the next business day, of the preceding calendar month, rounded to the nearest hundredth of a percent. The rate will not increase more than once per month. The maximum rate for your loan is 8.95% if your loan term is 10 years or less. For loan terms of more than 10 years to 15 years, the interest rate will never exceed 9.95%. For loan terms over 15 years, the interest rate will never exceed 11.95%. Please note, we are not able to offer variable rate loans in AK, IL, MN, NH, OH, TN, and TX. Our lowest rates are only available for our most credit qualified borrowers and contain our .25% auto pay discount from a checking or savings account.

Auto Pay Discount Disclosure

You can take advantage of the Auto Pay interest rate reduction by setting up and maintaining active and automatic ACH withdrawal of your loan payment. The interest rate reduction for Auto Pay will be available only while your loan is enrolled in Auto Pay. Interest rate incentives for utilizing Auto Pay may not be combined with certain private student loan repayment programs that also offer an interest rate reduction. For multi-party loans, only one party may enroll in Auto Pay.

Skip a Payment Disclosure

Earnest clients may skip one payment every 12 months. Your first request to skip a payment can be made once you’ve made at least 6 months of consecutive on-time payments, and your loan is in good standing. The interest accrued during the skipped month will result in an increase in your remaining minimum payment. The final payoff date on your loan will be extended by the length of the skipped payment periods. Please be aware that a skipped payment does count toward the forbearance limits. Please note that skipping a payment is not guaranteed and is at Earnest’s discretion. Your monthly payment and total loan cost may increase as a result of postponing your payment and extending your term.

Student Loan Refinancing Loan Cost Examples

These examples provide estimates based on payments beginning immediately upon loan disbursem*nt. Variable APR: A $10,000 loan with a 20-year term (240 monthly payments of $72) and a 5.89% APR would result in a total estimated payment amount of $17,042.39. For a variable loan, after your starting rate is set, your rate will then vary with the market. Fixed APR: A $10,000 loan with a 20-year term (240 monthly payments of $72) and a 6.04% APR would result in a total estimated payment amount of $17,249.77. Your actual repayment terms may vary.Terms and Conditions apply. Visit https://www.earnest. com/terms-of-service, e-mail us at hello@earnest.com, or call 888-601-2801 for more information on our student loan refinance product.

Student Loan Origination Loan Cost Examples

These examples provide estimates based on the Deferred Repayment option, meaning you make no payments while enrolled in school and during the separation period of 9 billing periods thereafter. Variable APR: A $10,000 loan with a 15-year term (180 monthly payments of $157.12) and an 11.69% APR would result in a total estimated payment amount of $21,290.40. For a variable loan, after your starting rate is set, your rate will then vary with the market. Fixed APR: A $10,000 loan with a 15-year term (180 monthly payments of $173.51) and an 13.03% APR would result in a total estimated payment amount of $22,827.79. Your actual repayment terms may vary.

Earnest Loans are made by Earnest Operations LLC or One American Bank, Member FDIC. Earnest Operations LLC, NMLS #1204917. 535 Mission St., Suite 1663, San Francisco, CA 94105. California Financing Law License 6054788. Visit earnest.com/licenses for a full list of licensed states. For California residents (Student Loan Refinance Only): Loans will be arranged or made pursuant to a California Financing Law License.

One American Bank, 515 S. Minnesota Ave, Sioux Falls, SD 57104. Earnest loans are serviced by Earnest Operations LLC with support from Navient Solutions LLC (NMLS #212430). One American Bank and Earnest LLC and its subsidiaries are not sponsored by or agencies of the United States of America.

© 2021 Earnest LLC. All rights reserved.

Student Loan Planner® Bonus Disclosure:

Upon disbursem*nt of a qualifying loan, the borrower must notify Student Loan Planner® that a qualifying loan was refinanced through the site, as the lender does not share the names or contact information of borrowers. Borrowers must complete theRefinance Bonus Request formto claim a bonus offer. Student Loan Planner® will confirm loan eligibility and, upon confirmation of a qualifying refinance, will send via email a $500 e-gift card within 14 business days following the last day of the month in which the qualifying loan was confirmed eligible by Student Loan Planner®.If a borrower does not claim the Student Loan Planner® bonus within six months of the loan disbursem*nt, the borrower forfeits their right to claim said bonus.The bonus amount will depend on the total loan amount disbursed. This offer is not valid for borrowers who have previously received a bonus from Student Loan Planner®.

Student Loan Servicing Updates: MOHELA Taking Over Most FedLoan Servicing Accounts (2024)

FAQs

Did MOHELA take over FedLoan servicing? ›

Many complaints focus on MOHELA's handling of Public Service Loan Forgiveness, a federal program contracted to MOHELA in 2022 after the previous servicer FedLoan Servicing didn't renew its contract.

What's happening with MOHELA? ›

MOHELA is facing a class-action lawsuit from borrowers who allege the company repeatedly failed to process their PSLF applications. Come May 1, the company will no longer be the sole servicer for the loan forgiveness program as the Education Department revamps its servicing operations.

Why is MOHELA transitioning accounts? ›

MOHELA has announced that it will be transitioning to a new loan servicing platform in order to better serve borrowers with federal student loans. If you are a borrower who has loans currently serviced by MOHELA, your loans are not being transferred or sold.

Why was my account transferred to MOHELA? ›

Sometimes, we need to transfer loans from one servicer to another—for example, when a servicer's contract with us ends. We also transfer loans when borrowers sign up for a program, such as Public Service Loan Forgiveness (PSLF), that is handled by a specific servicer (in the case of PSLF, that servicer is MOHELA).

Will loans be transferred to MOHELA if forgiven? ›

If you submit a Public Service Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF) Certification & Application (referred to as the PSLF form) confirming your employment at a qualifying organization, all of your U.S. Department of Education owned student loans that are not already with us will be transferred into ...

Is MOHELA forgiving student loans? ›

If you work in certain public service jobs and make 120 payments on your Direct Loan(s), you may be eligible to have your loans forgiven. If you are a teacher in a low-income school or educational service agency, you may be eligible for Teacher Loan Forgiveness.

Is there a class-action lawsuit against MOHELA? ›

There are two class-action lawsuits alleging MOHELA mismanaged loans. One additionally names the federal government as a plaintiff.

Why is MOHELA contacting me? ›

Borrowers who will transition servicers will receive a communication from MOHELA and their new servicer with instructions for steps they need to take, which will include: Establishing an online account with their new servicer. Updating their address book or phone to include their new servicer's contact information.

Who owns MOHELA loans? ›

Who is the biggest student loan servicer? ›

Federal student loan servicers handle your federal student loans on behalf of the U.S. Department of Education. The biggest loan servicers are MOHELA, Aidvantage and Nelnet. Your loan servicer might have changed during the payment pause. Find out who your loan servicer is by logging in to your student loan account.

Will MOHELA lower my interest rate? ›

Applying and being approved by MOHELA for scheduled automatic payments to be electronically debited from your banking institution may qualify you for a 0.25% interest rate reduction. Not all lenders offer the 0.25% interest rate reduction (subject to conditions).

How do I get rid of my MOHELA student loan? ›

If you work in certain public service jobs and have made 120 payments on your Direct Loans, you may be eligible to have your loans forgiven. If some or all of your payments were not made on a qualifying repayment plan for PSLF, you may be able to receive loan forgiveness under a temporary opportunity.

What happened to FedLoan servicing? ›

If you had loans serviced by PHEAA (FedLoan)

PHEAA, also known as FedLoan Servicing, announced in early July 2021 that it wouldn't renew its contract with the Department of Education. The contract officially ended on Dec. 14, 2021. The company managed loans for 8.5 million borrowers.

Why does my MOHELA payment say zero? ›

The PSLF credit counts are only temporarily reset to zero after borrowers consolidate and will be corrected in the coming months. Under the current payment count adjustment, borrowers will get PSLF credit for past time working in public service while in repayment before consolidating.

Is MOHELA the only PSLF servicer? ›

The PSLF servicer (currently PHEAA/FedLoan Servicing) administers PSLF for all Direct Loan* borrowers. As of July 1, the PSLF servicer will be MOHELA.

What company took over FedLoan servicing? ›

What happens if FedLoan was your servicer? As of Dec. 14, 2022, all FedLoan borrowers were transferred to one of the following servicing companies: MOHELA, Edfinancial, Aidvantage (formerly Navient) or Nelnet.

Are my MOHELA loans federal or private? ›

What types of student loans does MOHELA service? MOHELA services federal student loans, including all loans being paid off with the Public Service Loan Forgiveness (PSLF) program. MOHELA is also the loan servicer for some private student loan companies, like SoFi and Laurel Road.

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