Q: Will NeoWatt work in my State?
A: Absolutely. NeoWatt is approved and helps stabilize electricity in all countries.
Q: Will it work in my home?
A: Yes, it will. NeoWatt in any home or business that has electricity. This includes condos, offices, bungalows, trailers. Basically any space that has electricity will benefit from having NeoWatt installed.
Q: How many units do I need?
A: To achieve the maximum EMF Filtering results it is recommended that you install 1 NeoWatt for every up to 800 sq.ft of space. Using more than recommended will not increase the results.
Q: What happens if the power goes out in our home or office?
A: Not to worry. You won't have to filter the entire home again if the power goes out. Keep in mind that when the power goes out, there's no new dirty EMF electricity entering the home. So as long as you have your NeoWatt plugged in the entire time, it will continue filtering as soon as the power comes back on.
Q: Can NeoWatt be used with a solar power system?
A: There are no safety issues. The NeoWatt device is perfectly safe to be used with solar systems. Our new version was launched this year and has not been thoroughly tested on solar-powered electrical systems so we are unsure how effective NeoWatt will be with solar systems. There is a chance you will not see the same results as you would with a non-solar system. Keep in mind, we have a 60-day money-back guarantee to cover you in case you are not completely happy with your order.
Q: Is NeoWatt legal?
A: Yes! Actually, there is no better way to stabilize the grid. We won’t be surprised if in the future this kind of grid stabilization will be mandatory.
Q: What type of results can I expect with NeoWatt?
A: The results will vary depending on many factors including: Size of Home, Electricity Usage, Solar Usage, Location/Climate, Power Company, Age of Home and many others. We try not to make any claims or guarantees but we do ask all customers to give NeoWatt a full 2 months to filter out the electric pollution between the range of 4 and 150kHz (which is the most dangerous dirty electricity carried by your electrical wiring). If, at the end of the 2 months, the results are not what you expected, simply contact us via Email and we'll be glad to take the unit(s) back for a full refund. No questions asked.
Q: Will NeoWatt help the environment?
A: Yes. That\s one of the wonderful benefits of using a Power Factor Correction device such as NeoWatt. By making your home electricity flow more efficiently, you are using less power and conserving energy.
Q: Where do I place/install my NeoWatt?
A: For one unit, we recommend you install it somewhere central. Most people usually use a location close to the electrical breaker box as it’s more convenient and out of the way. However, as long as it’s somewhat centralized you’ll be fine
For multiple units, we always recommend installing them as far away from each other as possible. Ideally, at opposite ends of the home. This will allow you to maximize the effect of the devices.
Placing the devices close to the circuit breaker is ok but not required. Most people use that location simply because it's more discreet and convenient.
Q: How do I install my NeoWatt?
A: It literally takes 20 seconds to install. Open your package and simply plug in your NeoWatt device(s) into any working outlet in your home or office. NeoWatt starts working immediately so you can start to enjoy healthier air and electricity savings almost immediately.
Q: Is there a warranty?
A: Yes, all orders come with a 1-year Standard Warranty. If for any reason your NeoWatt device breaks, is damaged or stops working, simply send it back for a new one, free of charge. Please contact us at [emailprotected] to report a damaged or defective device. You can rest assured knowing you're covered.
Q: It says I can’t unplug the device, Why?
A: It’s similar to a water or air filter. NeoWatt EMF Filters take time to completely filter the Dirty Electricity from your home (approximately 4-6 weeks for the average home). The moment you remove the filter the EMF dirty electricity will start to come back. So even though it is completely safe to unplug NeoWatt devices, we recommend you always leave them plugged in to maximize the amount of EMF Filtering and prevent any benefits to be lost.
Q: How do I know if NeoWatt is working?
A: The moment you plug in your NeoWatt , the green bar will light up showing that the device is working and the dirty EMF electricity is being filtered.
Q: How long does it take to work?
A: Similar to any filter (like an air or water filter), NeoWatt EMF Filters take time to completely filter the Dirty Electricity from your home. The average home will need approximately 3-4 weeks for the electricity to be stabilized, filtered and cleaned
Please keep in mind, we have a 60-day Money-Back Guarantee. So you have full month to test NeoWatt and start to see the benefits. There’s absolutely no risk.
Q: What happens if NeoWatt doesn't work?
A: We ask all customers to give NeoWatt at least 2 full months to filter out the electric pollution between the range of 4 and 150kHz (which is the most dangerous dirty electricity carried by your electrical wiring).
If, at the end of the 60-days, you haven't noticed a reduction in your electricity consumption simply contact us via Phone or Email and we'll be glad to take the unit back for a full refund. No questions asked.
ORDERING/SHIPPING FAQs
Q: When will my order ship?
A: Please allow 24-48 hours for your order to ship (not including weekends or holidays). You will receive tracking information via email as soon as the order is shipped.
Q: How long does shipping take?
A: Depending on your location, Standard Shipping takes 5-12 business days while Express Shipping takes 4-8 business days. All customers will receive tracking information via email as soon as their order has shipped.
Q: Will I receive a tracking number?
A: Yes, you will receive a shipping confirmation email with tracking information once your order ships. Please allow up to 24 hours for your tracking # to become active.
Q: How do I check the status of my order?
A: You will receive an email with tracking information as soon as your order has shipped. If you have any additional questions regarding the status of your order please contact us via email at [emailprotected].
Q: Do you have a Money-Back Guarantee?
A: Absolutely. We stand by our product 100% and we're confident it can make a difference in every homeowner's life.
It’s simple, we call it the Power Saving Guarantee:
If after 60-days of using NeoWatt you haven't saved enough in electricity to cover the cost of your purchase, we'll give you a 100% Refund (including any shipping costs). No questions asked! That's how confident we are that NeoWatt is the best power management device in the world.
Q: Will I have to pay any additional customs, duties or taxes when I receive my order?
A: No, there are no additional costs or fees for any of our customers.
REFUND/RETURN FAQs
Q: What is the Power Saving Guarantee and how does it work?
A: If after 60-days of using NeoWatt you haven't saved enough in electricity to cover the cost of your purchase, we'll give you a 100% Refund (including any shipping costs).
No questions asked! That's how confident we are that NeoWatt is the best power management device in the world.
Simply contact us at [emailprotected] to request a refund and receive your return instructions. Once the return is processed, please allow up to 3-5 business days for your refund to apply to your payment method.
Q: When does the Money Back Guarantee period begin?
A: The 60-days start the day your order is delivered.
Q: How do I return my order for a Refund?
A: All refund requests must be done via email. Please contact us at [emailprotected] to request a refund and receive your return instructions.
