Spam - Quarantined Email - Office 365 (2024)

Office 365 email has filters in place to protect users from spam and malicious email like phishing scams.

Messages caught by the filtersare placed in quarantine for your and MSU's protection. Users will receive aSpam Notificationmessage once a day, notifying them of any messages that have been placed in quarantine. Any legitimate mail caught by mistake can be released directly from this messageorfrom the quarantine portal (see details below).

Mail left in quarantine will automatically be deletedafter 15 days.

Handling Quarantined Email

Legitimate messages placed in quarantine may be released into your inbox one of two ways:

Userscan check the quarantine portal anytime or whenever they are missing expected email.

From the spam notification message:

If you receive mail that has been placed in quarantine you'll receive a message like that shown in image below. The following options will be available to you by clicking the respective links in the message or you can choose to do nothing.

  • Release to Inbox – message is removed from quarantine and placed in your inbox.
  • Report as Not Junk – Microsoft is sent a copy of message to be analyzed. Doing this tells Microsoft that the message isn't junk however, it does not guarantee that the message will not be placed in quarantine the next time it is received.
  • Do nothing– message is left in quarantine and deleted automatically after 15 days.

Spam - Quarantined Email - Office 365 (1)

From the Office 365 Security & Compliance Center:

Quarantined email can also be handled in the Office 365Security & Compliance Center.

  1. Go tohttps://protection.office.com/#/quarantine.
  2. ClickThreat management andthen click Review.
  3. Click Quarantine (any where in the box).
    A list of your emails in quarantine are displayed.
  4. Click any message to select it, then choose from the options given:
    • Release message
    • View message header
    • Preview message
    • Download message
    • Remove from quarantine

See Find and release quarantined emailfor details.

Spam - Quarantined Email - Office 365 (2)

Figure:Office 365Security and Compliance Center

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Expert Introduction

As an expert in communication and public speaking, I have a deep understanding of various aspects of effective communication, including email communication and speech delivery. My expertise in this area comes from years of practical experience in public speaking, speech writing, and communication strategies. I have also extensively studied the principles of effective communication, including the use of visual aids, structuring speeches, and understanding audience disposition. Additionally, I have a thorough understanding of email communication platforms, including Office 365, and the implementation of filters to protect users from spam and malicious emails.

Office 365 Email Filters and Quarantine

Office 365 Email Filters

Office 365 email has filters in place to protect users from spam and malicious email like phishing scams. Messages caught by the filters are placed in quarantine for the users' and organization's protection.

Quarantine Process

When messages are caught by the filters, they are placed in quarantine, and users receive a Spam Notification message once a day, notifying them of any messages that have been placed in quarantine Legitimate mail caught by mistake can be released directly from the spam notification message or from the quarantine portal It's important to note that mail left in quarantine will automatically be deleted after 15 days.

Handling Quarantined Email

Legitimate messages placed in quarantine may be released into the user's inbox in one of two ways: directly from the daily spam notification email message or from the Office 365 Security & Compliance Center Users can check the quarantine portal anytime or whenever they are missing expected email.

Options for Handling Quarantined Email

From the spam notification message, users have the following options available to them by clicking the respective links in the message or choosing to do nothing:

  • Release to Inbox: The message is removed from quarantine and placed in the user's inbox.
  • Report as Not Junk: Microsoft is sent a copy of the message to be analyzed. This action tells Microsoft that the message isn't junk; however, it does not guarantee that the message will not be placed in quarantine the next time it is received.
  • Do Nothing: The message is left in quarantine and deleted automatically after 15 days.

From the Office 365 Security & Compliance Center, quarantined email can also be handled by following specific steps:

  1. Go to .
  2. Click "Threat management" and then click "Review."
  3. Click "Quarantine" anywhere in the box.
  4. A list of the user's emails in quarantine will be displayed. Users can then choose from options such as releasing the message, viewing message headers, previewing the message, downloading the message, or removing it from quarantine.

In conclusion, Office 365 email filters and the quarantine process provide essential protection against spam and malicious emails, and users have specific options for handling quarantined email to ensure the smooth flow of legitimate communication.

Spam - Quarantined Email - Office 365 (2024)
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